Power Line Industries | Hot Jet USA

4.9

609 reviews since October, 2014

hotjetusa.com
Riverton, UT 84065

Consumer Review Summary

609 reviews since October, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Power Line Industries | Hot Jet USA. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

604 out of 608 said yes

Q: Were we able to respond to your needs in a timely manner?

599 out of 610 said yes

Q: Would you use our company again and recommend us to others?

604 out of 608 said yes

Q: Did the quality of the equipment meet your expectations?

598 out of 606 said yes

Q: Please rate your overall experience with our company:

515 out of 567 gave 5 stars

Q: If you attended our Workshop, will it add value to your Company?

2 out of 3 said yes

Q: Did the delivery/production time meet to your satisfaction?

589 out of 605 said yes

	100% rating 100 by a company from Sacramento, CA on 10/11/26 Verified Purchase "I actually found Hot Jet USA on the internet and made the deal over the phone. I still had so many questions and concerns in my mind, but when I attended the training, they welcomed me like family, as if we had known each other for years. Everyone was extremely friendly, professional, and helpful. They took the time to answer all my questions. The owner is an amazing guy—very friendly, humble, and welcoming. Derek, Steve, and the rest of the team are knowledgeable, smart, and helpful. I’m genuinely impressed with the entire experience. They made me feel comfortable and confident in my decision. I would definitely do business with them again and highly recommend them to anyone looking for a trustworthy and professional team!"
	100% rating 100 by a company from Bakersfield, CA on 08/17/26 Verified Purchase "HotJetUSA has been a great company to work with. They answered all our questions in a timely manner. They provided amazing customer service!"
	100% rating 100 by a company from Fredonia, NY on 07/10/26 Verified Purchase "From the first phone call to the final delivery, everyone was a professional!"
	100% rating 100 by a company from Vernal, UT on 06/26/26 Verified Purchase "The people of Hot Jet were very friendly, informative, and knowledgeable about their product. The quality of the Jetter is very good quality. Very impressed."
	100% rating 100 by a company from Los Banos, CA on 06/26/26 Verified Purchase "Can not wait to be able to purchase another trailer from your guys! Equipment is amazing! DEREK IS THE MAN!! "
	79% rating 100 by a company from Suisun , CA on 05/29/26 Verified Purchase "Thank you for reaching out. We had a great experience working with your company and truly appreciate the professionalism, communication, and customer service provided throughout the process. Thank you again, and we look forward to working with you in the future."
	100% rating 100 by a company from Carencro, LA on 05/28/26 Verified Purchase "Great customer service!!"
	100% rating 100 by a company from Waterford, WI on 05/22/26 Verified Purchase "Great people to work with. If they didn’t know the answer, they found the right person who did know. Will definitely be a repeat customer. "
	100% rating 100 by j.r. from Bartlesville, OK on 05/22/26 Verified Purchase "Every single expectation was met and more. This company is a fine-oiled machine with all hands on deck. Each person had been exceptional with help, and just great"
	100% rating 100 by a company from Beverly Hills, FL on 05/07/26 Verified Purchase "Everything went very well. The training was very well organized and professional."

(308 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS