Power Line Industries | Hot Jet USA

4.9

584 reviews since October, 2014

hotjetusa.com
Riverton, UT 84065

Consumer Review Summary

584 reviews since October, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Power Line Industries | Hot Jet USA. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

581 out of 584 said yes

Q: Were we able to respond to your needs in a timely manner?

575 out of 585 said yes

Q: Would you use our company again and recommend us to others?

580 out of 583 said yes

Q: Did the quality of the equipment meet your expectations?

574 out of 581 said yes

Q: Please rate your overall experience with our company:

493 out of 543 gave 5 stars

Q: If you attended our Workshop, will it add value to your Company?

2 out of 3 said yes

Q: Did the delivery/production time meet to your satisfaction?

565 out of 580 said yes

	100% rating 100 by a company from Vandenbrg Afb, CA on 02/06/26 Verified Purchase "Derek answered all my questions regarding the jetting trailer and was very helpful throughout the whole process. Randy delivered our trailer and trained our team. He was very thorough and kept our team engaged. Money well spent."
	100% rating 100 by a company from Mount Jackson, VA on 02/04/26 Verified Purchase "We've had an excellent experience working with Hot Jet. From the initial purchase through delivery and training, their team has been outstanding. Derek and the entire Hot Jet team have been great to work with and very responsive throughout the process. We were referred by a neighboring Municipality and we're glad we followed that recommendation. We highly recommend Hot Jet to anyone looking for quality equipment and excellent customer support!"
	100% rating 100 by a company from Troy, NY on 01/29/26 Verified Purchase "This was the best decision I’ve made. I inquired about the trailer for my pressure washing business, and it was at my house about 3 weeks later! Seamless process and not to mention the trailer is BEAUTIFUL!!"
	100% rating 100 by a company from Ellijay, GA on 01/13/26 Verified Purchase "The equipment is great and exceeds expectations! "
	100% rating 100 by a company from Newark, NJ on 12/23/25 Verified Purchase "Amazing machine. Thank you!"
	100% rating 100 by a company from Sundance, WY on 12/18/25 Verified Purchase "You guys have an amazing team, and you take great care of your customers. I hope to come back and buy another unit from you guys. "
	100% rating 100 by a company from San Marcos, TX on 12/06/25 Verified Purchase "Everyone has been so great to work with. Old school service! It’s refreshing to see. "
	100% rating 100 by a company from Ventura, CA on 11/17/25 Verified Purchase "Derek and Moe and the whole team at HotJet USA are magnificent. Highly recommend!"
	100% rating 100 by a company from Sacramento, CA on 11/15/25 Verified Purchase "Great experience to grow my business!"
	100% rating 100 by a company from Tampa, FL on 10/24/25 Verified Purchase "Moe and Derick are out of this world helpful and courteous. I will recommend this team highly for any of your jetter needs! "

(293 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS