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Power Line Industries | Hot Jet USA
97.738166566806 100
4.9

283 reviews since October, 2014

Power Line Industries | Hot Jet USA

Riverton, UT 84065

Consumer Review Summary

283 reviews since October, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Power Line Industries | Hot Jet USA. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

280 out of 283 said yes

Q: Were we able to respond to your needs in a timely manner?

275 out of 283 said yes

Q: Would you use our company again and recommend us to others?

281 out of 283 said yes

Q: Please rate your overall experience with our company:

224 out of 256 gave 5 stars

Q: Did the quality of the equipment meet your expectations?

277 out of 280 said yes

Q: If you attended our Workshop, will it add value to your Company?

2 out of 3 said yes

Q: Did the delivery/production time meet to your satisfaction?

270 out of 281 said yes

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cape Coral, FL on Verified Purchase
"I have enjoyed my experience with this company every step of the way. I sent my employee there for training and he and his wife were treated not just very well but with honest kindness, not something you find in a company anymore. Thank you so much we will be buying another jetter at the end of this year and will not be shopping around, we will buy from you again "
100% rating 100 from Salt Lake City, UT on Verified Purchase
"Excelente! "
100% rating 100 from Milford, UT on Verified Purchase
"The technicians were 1st rate! We'll continue to do business with them."
100% rating 100 from Delray Beach, FL on Verified Purchase
"The equipment, design, appearance, parts and layout are top-notch."
100% rating 100 from Oakland, TN on Verified Purchase
"Great doing business with you guys. Larry was great. "
100% rating 100 from Spartanburg, SC on Verified Purchase
"From my first phone call with Larry to my machine being delivered, I couldn’t have asked for a better experience! Then after arriving in Utah for the boot camp (I recommend to everyone) EVERYONE in this company was absolutely incredible!! I look forward to doing more business with Powerline in the future!!"
100% rating 100 from Riverview, FL on Verified Purchase
"I have been in management for some 40 years and have never met a company that gives the hands-on support Power Line gives. I highly recommend this company. "
100% rating 100 from Saint Cloud, FL on Verified Purchase
"Everyone we came into contact with at Hot Jet USA, throughout the entire process was very knowledgeable, professional, and courteous. They all went above and beyond to help us understand the equipment and how to help make it successful with our existing business. The quality is unmatched in my opinion, dollar for dollar you won't find better equipment or personnel, I would highly recommend this company to anyone who is looking for pressure washer or hot jet needs! They have gained yet another life long customer!! Thank you Hot Jet USA!"
100% rating 100 from Craig, CO on Verified Purchase
"Everyone was fantastic to deal with! Thank you for everything! "
100% rating 100 from Perryton, TX on Verified Purchase
"Customer service is over the top with the quality power washer I purchased. Larry (salesmen) gave me his personal cell phone number. Anytime I need something, Larry answers and directs me to the appropriate person or department. Any accessories I have needed after the purchase have been sent and packed with candies (nice touch by the way). On a different occasion, I was sent a tin of cookies as a thank you. Also to mention the handwritten thank you card from my salesmen (Larry). Hard to find this type of customer service. Their gratitude surely shows. "
(210 Remaining)