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Power Line Industries | Hot Jet USA
98.420221169036 100
4.9

535 reviews since October, 2014

Power Line Industries | Hot Jet USA

Riverton, UT 84065

Consumer Review Summary

535 reviews since October, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Power Line Industries | Hot Jet USA. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

532 out of 535 said yes

Q: Were we able to respond to your needs in a timely manner?

527 out of 536 said yes

Q: Would you use our company again and recommend us to others?

531 out of 534 said yes

Q: Did the quality of the equipment meet your expectations?

526 out of 532 said yes

Q: Please rate your overall experience with our company:

447 out of 494 gave 5 stars

Q: If you attended our Workshop, will it add value to your Company?

2 out of 3 said yes

Q: Did the delivery/production time meet to your satisfaction?

518 out of 531 said yes

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Onalaska, TX on Verified Purchase
"The HotJet, USA team is fantastic to work with! They are knowledgeable about their products and quick to respond to any questions or concerns. I would recommend them to others, and will definitely continue doing business with them. "
100% rating 100 from Bayville, NJ on Verified Purchase
"I had the pleasure of dealing with Larry. He was extremely courteous and knowledgeable, and I would recommend this company and product to anyone."
100% rating 100 from Carmichael, CA on Verified Purchase
"Our experience with Power Line Industries is phenomenal excellent customer service and quality equipment they have lots of experience we just purchased our power wash trailer and we love it and can't wait to start using it after we go to their boot camp for training. Thanks, Power Line Industries for all your help with our new trailer purchase! Larry was great and helpful and super nice can't wait to do more business with Power Line Industries in the future! "
100% rating 100 from Ardmore, OK on Verified Purchase
"Great product and great customer service."
100% rating 100 from Simi Valley, CA on Verified Purchase
"The support has been strong and appreciated. We had some issues with the Vanguard engines. I called Larry and Steve to report the problem. Within a day we had two new carburetors delivered to our office. We also had a valve handle configured issue and again over the phone we were able to resolve the problem and continue using the equipment. Our clients are impressed with and one of our clients climbed down into a grease interceptor to service it and was blown away by how clean the line was when we used the hot water system. Great jetter systems. "
100% rating 100 from Finleyville, PA on Verified Purchase
"A top-notch company that takes great pride in promoting your product. Your expectations for the customer were very obvious that you want us to be very successful from day one. We hope to purchase other units in the future."
100% rating 100 from Richmond, UT on Verified Purchase
"We bought a new machine and had our existing machine rebuilt. We are thrilled with both units!"
100% rating 100 from Wichita, KS on Verified Purchase
"You all are awesome!"
100% rating 100 from Rochester, NY on Verified Purchase
"THE WHOLE TEAM IS GREAT! "
100% rating 100 from Massillon, OH on Verified Purchase
"I believe that you run a first-class operation and we were very happy with everything, thanks again!"
(267 Remaining)