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Air Professional Associates, LLC
98.568050446663 100
5

553 reviews since January, 2015

Air Professional Associates, LLC
(914) 276-0100 ยท
North Salem, NY 10560

Consumer Review Summary

553 reviews since January, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Professional Associates, LLC. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

547 out of 551 said yes

Q: Were we able to respond to your needs in a timely manner?

532 out of 550 said yes

Q: Did the salesperson understand and meet your needs?

542 out of 545 said yes

Q: Did the technician understand and meet your needs?

2 out of 2 said yes

Q: Was the work performed to your satisfaction?

542 out of 549 said yes

Q: Was the work area left neat and clean?

547 out of 549 said yes

Q: Would you use our company again and recommend us to others?

546 out of 549 said yes

Q: Please rate your overall experience with our company:

449 out of 511 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from North Salem, NY on Verified Purchase
"Excellent service - prompt for scheduled visits and tidy workmanship!"
100% rating 100 from Carmel, NY on Verified Purchase
"The installers were courteous and provided excellent service!"
100% rating 100 from Brewster, NY on Verified Purchase
"The staff is friendly, professional, and knowledgeable."
100% rating 100 from Somers, NY on Verified Purchase
"Brianna was very supportive, helpful, kind, and informative."
100% rating 100 from Somers, NY on Verified Purchase
"Very satisfied with your service"
100% rating 100 from Carmel, NY on Verified Purchase
"My experience could not be better."
100% rating 100 from Carmel, NY on Verified Purchase
"We have always been satisfied with the service from APA. The people are very polite, they listen to you when you speak, and they explain everything in a way you understand. "
100% rating 100 from Carmel, NY on Verified Purchase
"Very satisfied with everything from the service, politeness, answers to my questions ASAP, and cleanliness when the job was finished. Great company keep up the good work."
100% rating 100 from Brewster, NY on Verified Purchase
"First-class operation with a very professional and courteous staff. Will use them again."
100% rating 100 from Somers, NY on Verified Purchase
"From top to bottom...EVERYONE at this company was great to work with. From office staff to CFO to VP, EVERYONE understood that working on a project like this is a TEAM effort. THAT resonates with customers like me!"
(223 Remaining)