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Air Professional Associates, LLC
98.56276371308 100
5

551 reviews since January, 2015

Air Professional Associates, LLC
(914) 276-0100 ยท
North Salem, NY 10560

Consumer Review Summary

551 reviews since January, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Air Professional Associates, LLC. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

545 out of 549 said yes

Q: Were we able to respond to your needs in a timely manner?

530 out of 548 said yes

Q: Did the salesperson understand and meet your needs?

540 out of 543 said yes

Q: Did the technician understand and meet your needs?

2 out of 2 said yes

Q: Was the work performed to your satisfaction?

540 out of 547 said yes

Q: Was the work area left neat and clean?

545 out of 547 said yes

Q: Would you use our company again and recommend us to others?

544 out of 547 said yes

Q: Please rate your overall experience with our company:

447 out of 509 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Carmel, NY on Verified Purchase
"The installers were courteous and provided excellent service!"
100% rating 100 from Brewster, NY on Verified Purchase
"The staff is friendly, professional, and knowledgeable."
100% rating 100 from Somers, NY on Verified Purchase
"Brianna was very supportive, helpful, kind, and informative."
100% rating 100 from Somers, NY on Verified Purchase
"Very satisfied with your service"
100% rating 100 from Carmel, NY on Verified Purchase
"My experience could not be better."
100% rating 100 from Carmel, NY on Verified Purchase
"We have always been satisfied with the service from APA. The people are very polite, they listen to you when you speak, and they explain everything in a way you understand. "
100% rating 100 from Carmel, NY on Verified Purchase
"Very satisfied with everything from the service, politeness, answers to my questions ASAP, and cleanliness when the job was finished. Great company keep up the good work."
100% rating 100 from Brewster, NY on Verified Purchase
"First-class operation with a very professional and courteous staff. Will use them again."
100% rating 100 from Somers, NY on Verified Purchase
"From top to bottom...EVERYONE at this company was great to work with. From office staff to CFO to VP, EVERYONE understood that working on a project like this is a TEAM effort. THAT resonates with customers like me!"
100% rating 100 from North Salem, NY on Verified Purchase
"I like the full breadth of understanding of the HVAC requirements that we have. You've been able to satisfy all of our needs that come up over time, your employees are incredibly courteous, nice to our kids and take the time to explain everything."
(222 Remaining)