VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Jay's Heating, Air & Plumbing
96.167883211679 100
4.8

1,466 reviews since February, 2015

Jay's Heating, Air & Plumbing
(336) 975-8262 ยท
Mt Airy, NC 27030

Consumer Review Summary

1,466 reviews since February, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Jay's Heating, Air & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
3%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,427 out of 1,459 said yes

Q: Were we able to respond to your needs in a timely manner?

1,346 out of 1,396 said yes

Q: Did the technician understand and meet your needs?

797 out of 816 said yes

Q: Was the work area left neat and clean?

562 out of 577 said yes

Q: Was the work performed to your satisfaction?

1,390 out of 1,448 said yes

Q: Would you use our company again and recommend us to others?

1,357 out of 1,422 said yes

Q: Please rate your overall experience with our company:

1,164 out of 1,376 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Traphill, NC on Verified Purchase
"Very satisfied with Morgan and partner, they were very thorough! "
100% rating 100 from Hillsville, VA on Verified Purchase
"I was thoroughly impressed. They really assessed my furnace. Explained every pic. They gave me estimates. I made my decision after they explained all the options. I felt important to them. My experience was awesome! I tell people at work and others that they need to call Jay's!"
100% rating 100 from Hillsville, VA on Verified Purchase
"Thanks for the excellent service on my heat pump. My technician, Noah, was fantastic. Thoroughly knowledgeable and highly skilled. First rate."
100% rating 100 from Hillsville, VA on Verified Purchase
"Quality service! The installation team is very professional! Knowledgeable! Polite! "
100% rating 100 from Bassett, VA on Verified Purchase
"Great!"
100% rating 100 from Allisonia, VA on Verified Purchase
"All good! "
100% rating 100 from Hillsville, VA on Verified Purchase
"The guys who did the work could not have been better. They were professional in every aspect of the job. We were very impressed and satisfied with the project. "
100% rating 100 from Wytheville, VA on Verified Purchase
"Noah is very knowledgeable and friendly. He explained everything to me and gave me the options and made the recommendation that best fit my needs. Thanks, Noah!"
100% rating 100 from Grassy Creek, NC on Verified Purchase
"You are a great company, and I will refer anyone looking for the work you do. He was very easy to understand what he was doing, and he explained everything to me. He did awesome work and was very polite. Thank you for taking care of our vents."
100% rating 100 from Wytheville, VA on Verified Purchase
"Caleb was very professional and courteous the whole time they were putting in the new units. He made sure that I was alright with everything he was doing. "
(499 Remaining)