VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Jay's Heating, Air & Plumbing
96.228201009637 100
4.8

1,504 reviews since February, 2015

Jay's Heating, Air & Plumbing
(336) 975-8262 ·
Mt Airy, NC 27030

Consumer Review Summary

1,504 reviews since February, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Jay's Heating, Air & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
3%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,465 out of 1,497 said yes

Q: Were we able to respond to your needs in a timely manner?

1,381 out of 1,433 said yes

Q: Did the technician understand and meet your needs?

823 out of 842 said yes

Q: Was the work area left neat and clean?

574 out of 589 said yes

Q: Was the work performed to your satisfaction?

1,427 out of 1,485 said yes

Q: Would you use our company again and recommend us to others?

1,394 out of 1,459 said yes

Q: Please rate your overall experience with our company:

1,195 out of 1,411 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Traphill, NC on Verified Purchase
"Everyone was OUTSTANDING! Jake’s team was highly professional and stayed until the job was completed and fully operational!!"
100% rating 100 from Christiansbrg, VA on Verified Purchase
"Keep up the good work!"
100% rating 100 from Winston Salem, NC on Verified Purchase
"Excellent customer support and service. Excellent communication from start to finish always kept me in the loop when and who was coming, or if anything was needed. I highly recommend this company for their work ethic and personnel. This was a longer drive in from their location, but they treated me with utmost kindness and professionalism. Keep up the great work and shout-out to the entire team!"
100% rating 100 from Galax, VA on Verified Purchase
"I liked how you showed the customer the pictures of what you are doing and what needs to be fixed. How the tech explained everything that he did and the services you offer."
100% rating 100 from Galax, VA on Verified Purchase
"Noah did a great job. Very courteous and knowledgeable. "
100% rating 100 from Fancy Gap, VA on Verified Purchase
"Great job!"
100% rating 100 from Yadkinville, NC on Verified Purchase
"Jermaine was amazing. He made me feel so comfortable during a horrible experience of well system issues! Brian was excellent support as well. "
100% rating 100 from Mount Airy, NC on Verified Purchase
"Good job! We will use you for future needs."
100% rating 100 from Fancy Gap, VA on Verified Purchase
"Very pleased with our new HVAC system. Removal of the old and installation of the new system was very professional, and extra care was taken by the installation team to ensure the cleanliness of the work site. Thanks, Jay's!"
100% rating 100 from Mount Airy, NC on Verified Purchase
"Noah was very knowledgeable and nice!"
(511 Remaining)