VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
J's HVAC Unlimited, LLC
95.86172629188 100
4.8

620 reviews since February, 2015

J's HVAC Unlimited, LLC
(336) 786-2073 ·
Mt Airy, NC 27030

Consumer Review Summary

620 reviews since February, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of J's HVAC Unlimited, LLC. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
3%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

603 out of 616 said yes

Q: Were we able to respond to your needs in a timely manner?

541 out of 559 said yes

Q: Did the technician understand and meet your needs?

315 out of 324 said yes

Q: Was the work area left neat and clean?

224 out of 230 said yes

Q: Was the work performed to your satisfaction?

583 out of 611 said yes

Q: Would you use our company again and recommend us to others?

568 out of 600 said yes

Q: Please rate your overall experience with our company:

482 out of 582 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Independence, VA on Verified Purchase
"Thank you! Nice follow-up!"
100% rating 100 from Mount Airy, NC on Verified Purchase
"Everyone was professional and made sure we were satisfied."
100% rating 100 from Dobson, NC on Verified Purchase
"You do what you say!"
100% rating 100 from North Wilkesboro, NC on Verified Purchase
"Friendly, helpful, the technician was very nice and respectful he explained everything he was doing."
100% rating 100 from Ronda, NC on Verified Purchase
"We are very pleased with the service we received, our new unit and the price. I have recommended you to others."
100% rating 100 from Mount Airy, NC on Verified Purchase
"Noah was my technician and I was very satisfied with him and will request him when needed. I rate him a five as well. "
100% rating 100 from Mount Airy, NC on Verified Purchase
"The tech took the time to explain everything he found was the problem in fixing the AC unit. "
100% rating 100 from Galax, VA on Verified Purchase
"Overall excellent! "
100% rating 100 from Moravian Falls, NC on Verified Purchase
"We bought the home in March of 2020 and had a problem with the HVAC, we called them and they responded within a couple of hours, others never had returned calls. They fix the issues and went over a list of other recommendations but never were pushed or tried to hard sell. After the maintenance this year they showed us pictures of our equipment. They came out and explained our new system, and helped us with the financing and the system that was best for us. Installation was done in a few days and we have been very happy with the choice of unit and company. Will definitely recommend to others."
100% rating 100 from Mount Airy, NC on Verified Purchase
"I have had excellent service from this company for years! Vaughn, Casey, Steve, and Taylor have recommended the best products, tweaked any minor concerns, and made me feel safe and secure with my heating and cooling needs. I feel I am cared for like one of their family members. The office staff is very receptive to any of my communication. I am so grateful to be a J’s HVAC customer. "
(185 Remaining)