VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Jay's Heating, Air & Plumbing
96.208429772201 100
4.8

1,417 reviews since February, 2015

Jay's Heating, Air & Plumbing
(336) 975-8262 ยท
Mt Airy, NC 27030

Consumer Review Summary

1,417 reviews since February, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Jay's Heating, Air & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
3%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,380 out of 1,410 said yes

Q: Were we able to respond to your needs in a timely manner?

1,301 out of 1,348 said yes

Q: Did the technician understand and meet your needs?

771 out of 789 said yes

Q: Was the work area left neat and clean?

542 out of 557 said yes

Q: Was the work performed to your satisfaction?

1,347 out of 1,401 said yes

Q: Would you use our company again and recommend us to others?

1,309 out of 1,374 said yes

Q: Please rate your overall experience with our company:

1,127 out of 1,330 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Mount Airy, NC on Verified Purchase
"You will have all the repair work that I may need help with from now on."
100% rating 100 from Winston Salem, NC on Verified Purchase
"A great company can tell they stand behind their work!"
100% rating 100 from Lowgap, NC on Verified Purchase
"Noah was professional and pleasant. He was considerate with our property. We appreciate the quick response. Thank you!"
100% rating 100 from Mount Airy, NC on Verified Purchase
"I am so pleased with the employees and service at Jay's! The communication is top notch, you know exactly when they are coming to work and the employees keep you advised on what is going on each step of the way. I highly recommend Jay's!"
100% rating 100 from Pulaski, VA on Verified Purchase
"Good people to have on our property and to talk to."
100% rating 100 from Meadows Dan, VA on Verified Purchase
"Great Job!"
100% rating 100 from Fancy Gap, VA on Verified Purchase
"Thanks for introducing my wife and me to Levi. He did a great job for us, and we'll be sure to request him as our go-to technician. "
100% rating 100 from Ennice, NC on Verified Purchase
"Thank you for the excellent service. I appreciate the speed at which you responded to my needs and the quick resolution."
100% rating 100 from Wytheville, VA on Verified Purchase
"We were very pleased with our maintenance call. Your company responded right away and showed up in a timely manner. Your technician did a complete check of our system and provided a solution to improve our heating system. We will be calling your company for any needs in the near future. Thank you for the wonderful service!"
100% rating 100 from Independence, VA on Verified Purchase
"I couldn't ask for a more professional group of people to work with. All from service tech, salespeople, managers, office people, etc. I feel very comfortable in choosing this company!"
(482 Remaining)