VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Jay's Heating, Air & Plumbing
96.167400881057 100
4.8

1,372 reviews since February, 2015

Jay's Heating, Air & Plumbing
(336) 975-8262 ·
Mt Airy, NC 27030

Consumer Review Summary

1,372 reviews since February, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Jay's Heating, Air & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
3%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,335 out of 1,365 said yes

Q: Were we able to respond to your needs in a timely manner?

1,258 out of 1,303 said yes

Q: Did the technician understand and meet your needs?

741 out of 758 said yes

Q: Was the work area left neat and clean?

528 out of 543 said yes

Q: Was the work performed to your satisfaction?

1,303 out of 1,356 said yes

Q: Would you use our company again and recommend us to others?

1,268 out of 1,332 said yes

Q: Please rate your overall experience with our company:

1,089 out of 1,288 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Ennice, NC on Verified Purchase
"Thank you for the excellent service. I appreciate the speed at which you responded to my needs and the quick resolution."
100% rating 100 from Wytheville, VA on Verified Purchase
"We were very pleased with our maintenance call. Your company responded right away and showed up in a timely manner. Your technician did a complete check of our system and provided a solution to improve our heating system. We will be calling your company for any needs in the near future. Thank you for the wonderful service!"
100% rating 100 from Independence, VA on Verified Purchase
"I couldn't ask for a more professional group of people to work with. All from service tech, salespeople, managers, office people, etc. I feel very comfortable in choosing this company!"
100% rating 100 from Woodlawn, VA on Verified Purchase
"Your guys did a good job. Thanks!"
100% rating 100 from Hillsville, VA on Verified Purchase
"Met our needs. Levi was very courteous and knowledgeable."
100% rating 100 from Woodlawn, VA on Verified Purchase
"I strongly recommend the services of Jay’s Heating•Air•Plumbing well-trained technicians!"
100% rating 100 from Mount Airy, NC on Verified Purchase
"Noah was so nice to work with. He really worked hard to fix our problem very quickly. He was able to locate parts needed and fix our HVAC system in the same day. Thanks to him for the extra effort. "
100% rating 100 from Winston Salem, NC on Verified Purchase
"Great working with you!"
100% rating 100 from Mount Airy, NC on Verified Purchase
"I was very happy with the service I received from Jay's HVAC. Will use them going forward. "
100% rating 100 from Roaring Gap, NC on Verified Purchase
"Fantastic service and workmanship from start to finish!"
(475 Remaining)