VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
J's HVAC Unlimited, LLC
95.053571428571 100
4.8

257 reviews since February, 2015

J's HVAC Unlimited, LLC
336-786-2073 ·
Mt Airy, NC 27030

Consumer Review Summary

257 reviews since February, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of J's HVAC Unlimited, LLC. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
4%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

248 out of 257 said yes

Q: Were we able to respond to your needs in a timely manner?

192 out of 199 said yes

Q: Did the technician understand and meet your needs?

119 out of 123 said yes

Q: Was the work area left neat and clean?

75 out of 76 said yes

Q: Was the work performed to your satisfaction?

241 out of 254 said yes

Q: Would you use our company again and recommend us to others?

235 out of 251 said yes

Q: Please rate your overall experience with our company:

193 out of 240 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Mount Airy, NC on Verified Purchase
"We are all about customer service as one of the most important things- J's excels in that."
100% rating 100 from Meadows Of Dan, VA on Verified Purchase
"Every person from sales, installation to final setup and explanation of the operating system, was highly professional and friendly."
100% rating 100 from Pinnacle, NC on Verified Purchase
"I am very pleased with all aspects of my experience."
100% rating 100 from Mount Airy, NC on Verified Purchase
"Great customer service. They were able to come out the same day as requested. They didn't just fix the problem and leave. They left having everything cleaned."
100% rating 100 from Lowgap, NC on Verified Purchase
"The technicians were very helpful, kind and courteous. They even worked around my curious youngsters! The technician and Jamie explained the whole process and made sure we understood what our options were. The job was done in a quick timely manner. Well done. "
100% rating 100 from Elkin, NC on Verified Purchase
"These guys are amazing and super helpful! Will always use them with any heating and air issues in the future! "
100% rating 100 from King, NC on Verified Purchase
"Can’t say enough good about my entire experience!!!"
100% rating 100 from Ararat, VA on Verified Purchase
"Good product. Good people. Good service."
100% rating 100 from State Road, NC on Verified Purchase
"We were well pleased with the work we received. It was completed, as promised, in a timely and efficient manner. The crew was courteous and professional. "
100% rating 100 from Mount Airy, NC on Verified Purchase
"Your technician was friendly, courteous, and repaired our unit quickly, he made a good impression! The person I first spoke with on the phone was also nice and got an appointment for me in a timely manner. "
(138 Remaining)