VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
J's HVAC Unlimited, LLC
96.060924369748 100
4.8

423 reviews since February, 2015

J's HVAC Unlimited, LLC
(336) 786-2073 ·
Mt Airy, NC 27030

Consumer Review Summary

423 reviews since February, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of J's HVAC Unlimited, LLC. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
3%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

412 out of 423 said yes

Q: Were we able to respond to your needs in a timely manner?

354 out of 364 said yes

Q: Did the technician understand and meet your needs?

226 out of 232 said yes

Q: Was the work area left neat and clean?

129 out of 131 said yes

Q: Was the work performed to your satisfaction?

401 out of 418 said yes

Q: Would you use our company again and recommend us to others?

391 out of 411 said yes

Q: Please rate your overall experience with our company:

326 out of 401 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Ararat, VA on Verified Purchase
"Consummate professionals from start to finish. Initial tech Michael provided detailed info. Subsequent sales tech Nathan was knowledgeable and responsive. The complete install team was spot on. Attention to Detail focused."
100% rating 100 from Thurmond, NC on Verified Purchase
"Michael was excellent. He was courteous and friendly."
100% rating 100 from Tobaccoville, NC on Verified Purchase
"You're great! Everyone we have dealt with was very professional and courteous. Always concerned about our concerns."
100% rating 100 from Mount Airy, NC on Verified Purchase
"Pleased with the work of repairmen. Very nice and experienced and informative."
100% rating 100 from Lowgap, NC on Verified Purchase
"We were very impressed by Danny Mendoza and his team of installers. They did a professional and clean job installing our new heat pump. The entire team at J's HVAC was COVID conscious which was very important to us. We are well pleased with the service provided. "
100% rating 100 from Ararat, VA on Verified Purchase
"Very good service!"
96% rating 100 from Cana, VA on Verified Purchase
"Great job! We are pleased with the teamwork and the products. "
100% rating 100 from Fancy Gap, VA on Verified Purchase
"We were very happy with the friendly and professional demeanor that everyone displayed. We went back and forth a few times with what we needed and everyone from Casey and Jill to Steve and Nathan was exceptionally kind and understanding. The work was done with minimal intrusion in our home and we are very happy with the results. It was a blessing to work with these folks and we will continue to do so as needed. "
100% rating 100 from East Bend, NC on Verified Purchase
"Everyone that came to the house and worked was awesome, nice, and respectful and they seemed to enjoy what they were doing and they did a really good job. "
100% rating 100 from Mocksville, NC on Verified Purchase
"I can only highly recommend this company, no issues at all from the owner to the office personnel to the installer, and everyone in between always friendly and willing to help in a timely matter! Especially the two installers Hispanic dissent they both worked with no complaints and done a fantastic job from day one to the last day! You can tell these guys are proud of what they doing! They showed up to work on time never any attitude or negativity and worked into the dark whatever it takes to get the job done! Outstanding work ethic! "
(108 Remaining)