VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Jay's Heating, Air & Plumbing
95.962929475588 100
4.8

962 reviews since February, 2015

Jay's Heating, Air & Plumbing
(336) 975-8262 ·
Mt Airy, NC 27030

Consumer Review Summary

962 reviews since February, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Jay's Heating, Air & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
3%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

935 out of 957 said yes

Q: Were we able to respond to your needs in a timely manner?

868 out of 898 said yes

Q: Did the technician understand and meet your needs?

490 out of 505 said yes

Q: Was the work area left neat and clean?

379 out of 388 said yes

Q: Was the work performed to your satisfaction?

907 out of 948 said yes

Q: Would you use our company again and recommend us to others?

885 out of 933 said yes

Q: Please rate your overall experience with our company:

757 out of 901 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Greensboro, NC on Verified Purchase
"Outstanding service!"
100% rating 100 from Mount Airy, NC on Verified Purchase
"Maddox did an exceptional job cleaning the ducts and checking the HVAC system inside and out. He was kind, courteous, and efficient. We give Jay's two thumbs up."
100% rating 100 from Hillsville, VA on Verified Purchase
"Extremely pleased with all facets of dealing with Jay's. The salesperson was very knowledgeable and all the personnel were top-notch."
100% rating 100 from Stuart, VA on Verified Purchase
"At a time when customer service seems to be a dying art, your employees exceeded anything I could have ever anticipated... From the first employee visit to the last, there was no deviation in excellence. Kudos to the hiring staff... Thank you for the best experience. "
100% rating 100 from King, NC on Verified Purchase
"Great experience."
100% rating 100 from Dobson, NC on Verified Purchase
"Great company, great service. Would recommend to anyone!"
100% rating 100 from Winston Salem, NC on Verified Purchase
"It was a great experience all the way around. I would highly recommend Jay's."
100% rating 100 from Mount Airy, NC on Verified Purchase
"Was pleased with the attention, courtesy, response time, and repairs by Jay’s Heating, Air & Plumbing during our time of need. Thanks Again!"
100% rating 100 from Mount Airy, NC on Verified Purchase
"The installation crew was very professional and polite answering any questions we had. The technician was most helpful in explaining what was needed and how to fix it. Thank you. God bless you all."
100% rating 100 from Clemmons, NC on Verified Purchase
"Everything was great."
(326 Remaining)