VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Jay's Heating, Air & Plumbing
96.141132509342 100
4.8

1,204 reviews since February, 2015

Jay's Heating, Air & Plumbing
(336) 975-8262 ยท
Mt Airy, NC 27030

Consumer Review Summary

1,204 reviews since February, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Jay's Heating, Air & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
3%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,173 out of 1,198 said yes

Q: Were we able to respond to your needs in a timely manner?

1,101 out of 1,138 said yes

Q: Did the technician understand and meet your needs?

629 out of 646 said yes

Q: Was the work area left neat and clean?

477 out of 489 said yes

Q: Was the work performed to your satisfaction?

1,138 out of 1,189 said yes

Q: Would you use our company again and recommend us to others?

1,114 out of 1,171 said yes

Q: Please rate your overall experience with our company:

955 out of 1,127 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Troutdale, VA on Verified Purchase
"Levi did a thorough inspection of my complete system. His static pressure test, 1st time any company had performed, led to finding an unexpected blockage in a return duct. He knows what he is doing."
100% rating 100 from Mount Airy, NC on Verified Purchase
"At no time in our almost 20 years of living in N.C. have we ever been anything but completely satisfied with your product or service or friendliness. You are #1 with us."
100% rating 100 from Lowgap, NC on Verified Purchase
"Noah was exceptional. We appreciate everything he did. We will be calling you for any additional needs. Thank You!"
100% rating 100 from Galax, VA on Verified Purchase
"The technician was professional, knowledgeable, and personal, and took the time to explain problems."
100% rating 100 from Laurel Fork, VA on Verified Purchase
"Cody was a fantastic help. He made it easy."
100% rating 100 from Troutdale, VA on Verified Purchase
"We are former clients of V&H Heating and Cooling. Your response time was amazingly quick, and we have a nice cool house for the upcoming heat wave next week. We look forward to continuing to do business with Jay's!"
100% rating 100 from Galax, VA on Verified Purchase
"Technician Noah was friendly, knowledgeable, and professional. Did a great job!"
100% rating 100 from Dobson, NC on Verified Purchase
"Noah was great. He explained the issue in layman's terms that were easily understandable and provided multiple options for a solution. "
100% rating 100 from Mount Airy, NC on Verified Purchase
"The technician was knowledgeable about air conditioners and heat pumps. They were also friendly and courteous. Good company."
100% rating 100 from Mount Airy, NC on Verified Purchase
"Excellent."
(423 Remaining)