VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Althoff Industries
97.642092257002 100
4.9

1,392 reviews since March, 2015

Althoff Industries
815-455-7000 ·
Crystal Lake, IL 60014

Consumer Review Summary

1,392 reviews since March, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Althoff Industries. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

445 out of 468 gave 5 stars

Q: Options and repairs were clearly presented

1,348 out of 1,371 said yes

Q: How likely would you be to use our company again?

1,268 out of 1,363 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,297 out of 1,370 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,264 out of 1,360 gave 5 stars

Q: Please rate your overall experience with our company:

1,224 out of 1,352 gave 5 stars

FEATURED COMMENTS
100% rating 100 from Chicago, IL on Verified Purchase
"Overall experience was exceptional. Very professional in all regards."
100% rating 100 from Woodstock, IL on Verified Purchase
"Very satisfied with the Althoff service. "
100% rating 100 from Barrington, IL on Verified Purchase
"My service technician is Jim. We are very satisfied with his service as well as being satisfied with your company. We would be happy to recommend you. Thank you. "
100% rating 100 from West Dundee, IL on Verified Purchase
"Thanks for another good job."
100% rating 100 from Barrington, IL on Verified Purchase
"Mark did a fantastic job of getting our AC unit to cool once again. He was extremely professional and courteous. "
100% rating 100 from Mc Henry, IL on Verified Purchase
"Very happy as always with your service. We received a list of repairs with costs. Repairs were done immediately and done well and we were given an invoice. Thank you."
100% rating 100 from Northbrook, IL on Verified Purchase
"Great technician!"
84% rating 100 from Crystal Lake, IL on Verified Purchase
"I was very happy with the service and the attention to detail. I also appreciate the follow up on my request for electrical service pending."
100% rating 100 from Oakwood Hills, IL on Verified Purchase
"Every Althoff employee that I have talked to over the phone and that provided service at my home has been very kind and professional. Thank you for your excellent service."
100% rating 100 from Huntley, IL on Verified Purchase
"Technician is always a few minutes early. Tech explains everything that is done."
(607 Remaining)