97.80701754386 100
4.9

1,743 reviews since March, 2015

Althoff Industries
815-455-7000 ·
Crystal Lake, IL 60014

Consumer Review Summary

1,743 reviews since March, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Althoff Industries. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

541 out of 574 gave 5 stars

Q: Options and repairs were clearly presented

1,696 out of 1,721 said yes

Q: How likely would you be to use our company again?

1,590 out of 1,708 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,632 out of 1,719 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,596 out of 1,709 gave 5 stars

Q: Please rate your overall experience with our company:

1,532 out of 1,689 gave 5 stars