VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Althoff Industries
97.705501618123 100
4.9

1,475 reviews since March, 2015

Althoff Industries
815-455-7000 ·
Crystal Lake, IL 60014

Consumer Review Summary

1,475 reviews since March, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Althoff Industries. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

476 out of 499 gave 5 stars

Q: Options and repairs were clearly presented

1,430 out of 1,454 said yes

Q: How likely would you be to use our company again?

1,346 out of 1,445 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,376 out of 1,452 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,344 out of 1,443 gave 5 stars

Q: Please rate your overall experience with our company:

1,299 out of 1,432 gave 5 stars

FEATURED COMMENTS
100% rating 100 from Crystal Lake, IL on Verified Purchase
"Repair person was great. Explained everything he was doing and what he did to fix repair."
100% rating 100 from Crystal Lake, IL on Verified Purchase
"I could not be more pleased with the service person. He explained how to use and monitor my furnace and a/c. Very personable and professional. "
100% rating 100 from Winnetka, IL on Verified Purchase
"Great as usual"
100% rating 100 from Crystal Lake, IL on Verified Purchase
"I've been an Althoff customer for 24 years. Always met or exceeded my expectations. Althoff helps keep the bones of my house in good condition."
100% rating 100 from Crystal Lake, IL on Verified Purchase
"Scott is always cheerful and caring. He explains everything that he is doing and reviews the condition of my system. His attitude and expertise confirm for me that my home is in good hands because Althoff Industries is keeping our HVAC and plumbing equipment in excellent condition. Scott's integrity enhances the integrity of Althoff Industries. Thank you."
100% rating 100 from Crystal Lake, IL on Verified Purchase
"A good job."
100% rating 100 from Crystal Lake, IL on Verified Purchase
"Very professional and courteous. Knows what he is doing."
95% rating 100 from Crystal Lake, IL on Verified Purchase
"Technician arrived within the proper timeframe. Was very knowledgeable about his work. Did his job in about 45 mins. No mess of any kind. All is ok. "
100% rating 100 from Chicago, IL on Verified Purchase
"Very accommodating and professional service all around. I would not ask for any changes. "
100% rating 100 from Chicago, IL on Verified Purchase
"A pleasure to deal with such a well run company."
(637 Remaining)