4.9
5,453 reviews since March, 2015
Consumer Review Summary
5,453 reviews since March, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Althoff Industries. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,581 out of 1,674 gave 5 stars
Q: Options and repairs were clearly presented
3,156 out of 3,210 said yes
Q: How likely are you to recommend our company to a friend, colleague or family member?
183 out of 196 gave 5 stars
Q: How likely would you be to use our company again?
4,823 out of 5,159 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
4,947 out of 5,176 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
4,878 out of 5,161 gave 5 stars
Q: Please rate your overall experience with our company:
4,832 out of 5,287 gave 5 stars
Q: Courtesy of the Salesperson
190 out of 198 gave 5 stars
Q: Knowledge of the Salesperson
188 out of 199 gave 5 stars
Q: Availability and response of the Salesperson during the sales process
174 out of 198 gave 5 stars
Q: Follow up from the Salesperson
162 out of 193 gave 5 stars
Q: Timeliness of the Installation Crew
191 out of 199 gave 5 stars
Q: Courtesy of the Installation Crew
193 out of 198 gave 5 stars
Q: Knowledge of the Installation Crew
191 out of 197 gave 5 stars
Q: Cleanliness of the Installation Crew
191 out of 195 gave 5 stars
Q: Installation executed as promised
184 out of 195 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS