VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Althoff Industries
97.774283295028 100
4.9

1,581 reviews since March, 2015

Althoff Industries
815-455-7000 ·
Crystal Lake, IL 60014

Consumer Review Summary

1,581 reviews since March, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Althoff Industries. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

500 out of 526 gave 5 stars

Q: Options and repairs were clearly presented

1,534 out of 1,558 said yes

Q: How likely would you be to use our company again?

1,440 out of 1,547 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,478 out of 1,556 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,444 out of 1,547 gave 5 stars

Q: Please rate your overall experience with our company:

1,391 out of 1,533 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Crystal Lake, IL on Verified Purchase
"I have been only pleased & totally impressed with Althoff during the 19 years I have used your company!! I have used plumbing & electrical service and have had a service contract for heating & cooling checks for 19 years. I frequently "sing your praises"!"
100% rating 100 from Crystal Lake, IL on Verified Purchase
"Clayton has done work here before and we are very pleased with his professionalism and attention to detail."
100% rating 100 from Algonquin, IL on Verified Purchase
"Technician very good. Helped me with my W I F I connection to my thermostat. He did not have to do so."
100% rating 100 from Crystal Lake, IL on Verified Purchase
"Another great job by Althoff Ind."
100% rating 100 from Crystal Lake, IL on Verified Purchase
"Terrific Service!"
100% rating 100 from Mchenry, IL on Verified Purchase
"Continued excellence and professionalism!"
100% rating 100 from Crystal Lake, IL on Verified Purchase
"I've relied on your company for more than 20 years to install, maintain and service my furnace and air conditioner. I will continue to do so. Thanks!!"
100% rating 100 from Barrington, IL on Verified Purchase
"Chris is very knowledgeable and I always request him."
100% rating 100 from Crystal Lake, IL on Verified Purchase
"Every single person I have ever dealt with has been professional on time and wonderful. "
100% rating 100 from Chicago, IL on Verified Purchase
"Althoff is the BEST!"
(684 Remaining)