VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Boden Plumbing, Heating & Air
98.160395845581 100
4.9

1,502 reviews since February, 2015

Boden Plumbing, Heating & Air
(707) 996-8683 ·
Sonoma, CA 95476

Consumer Review Summary

1,502 reviews since February, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Boden Plumbing, Heating & Air. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,490 out of 1,495 said yes

Q: Were we able to respond to your needs in a timely manner?

1,489 out of 1,496 said yes

Q: Did the salesperson understand and meet your needs?

156 out of 156 said yes

Q: Did the technician understand and meet your needs?

1,311 out of 1,339 said yes

Q: Was the work performed to your satisfaction?

1,451 out of 1,484 said yes

Q: Was the work area left neat and clean?

1,451 out of 1,468 said yes

Q: Would you use our company again and recommend us to others?

1,422 out of 1,451 said yes

Q: Please rate your overall experience with our company:

1,097 out of 1,317 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Sonoma, CA on Verified Purchase
"Knowledgeable, professional, courteous, and responsive. I love the new AC unit."
100% rating 100 from Sonoma, CA on Verified Purchase
"Great price, expert install and knowledgeable staff."
100% rating 100 from Sonoma, CA on Verified Purchase
"We replaced our entire HVAC system with Boden and are very happy with the result.ex Review of current system, estimate, delivery and installation were all conducted to our satisfaction. The estimate and install crew were professional and worked hard all day to get the job done. Very happy with the equipment and installation. Highly recommended."
100% rating 100 from Sonoma, CA on Verified Purchase
"Tony, with Max and Augustine, couldn’t have been more professional or more helpful. All are real assets to your company "
100% rating 100 from Sonoma, CA on Verified Purchase
"The technicians who came to my house were prompt, courteous, knowledgeable, and very helpful. They explained my options and helped me come to a decision on how to move forward. I felt that they went above and beyond in their service. I’ll never use any other company."
100% rating 100 from Sonoma, CA on Verified Purchase
"I will call Boden again!"
100% rating 100 from Sonoma, CA on Verified Purchase
"I really appreciate the response to my calls. It is so surprising to call for service and have your very competent employees arrive on time and know how to solve the problem. Thank you again for your great service. It is much appreciated. "
100% rating 100 from Sonoma, CA on Verified Purchase
"Casey and Tony were great! Thank you for coming to our rescue when it was 106 degrees and our air conditioner died!"
100% rating 100 from Sonoma, CA on Verified Purchase
"We will always use Boden they are 100% customer service orientated. They are quick to respond and Daniel is wonderful."
100% rating 100 from Sonoma, CA on Verified Purchase
"The employees were very informative, easy to understand, kind, and really knew what they were doing. If I need plumbing, heating, or air again, I won't hesitate to call them!"
(565 Remaining)