Customer Reviews for Boden Plumbing, Heating & Air

4.9

1,496 reviews since February, 2015

(707) 996-8683 · nodrips.com
Sonoma, CA 95476

Consumer Review Summary

1,496 reviews since February, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Boden Plumbing, Heating & Air. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,485 out of 1,490 said yes

Q: Were we able to respond to your needs in a timely manner?

1,484 out of 1,491 said yes

Q: Did the salesperson understand and meet your needs?

151 out of 151 said yes

Q: Did the technician understand and meet your needs?

1,311 out of 1,339 said yes

Q: Was the work performed to your satisfaction?

1,445 out of 1,478 said yes

Q: Was the work area left neat and clean?

1,445 out of 1,462 said yes

Q: Would you use our company again and recommend us to others?

1,417 out of 1,446 said yes

Q: Please rate your overall experience with our company:

1,093 out of 1,311 gave 5 stars

	100% rating 100 by K.A. from Sonoma, CA on 02/26/23 Verified Purchase "Tony, with Max and Augustine, couldn’t have been more professional or more helpful. All are real assets to your company "
	100% rating 100 by B.M. from Sonoma, CA on 11/27/22 Verified Purchase "The technicians who came to my house were prompt, courteous, knowledgeable, and very helpful. They explained my options and helped me come to a decision on how to move forward. I felt that they went above and beyond in their service. I’ll never use any other company."
	100% rating 100 by B.C. from Sonoma, CA on 11/17/22 Verified Purchase "I will call Boden again!"
	100% rating 100 by C.A. from Sonoma, CA on 10/08/22 Verified Purchase "I really appreciate the response to my calls. It is so surprising to call for service and have your very competent employees arrive on time and know how to solve the problem. Thank you again for your great service. It is much appreciated. "
	100% rating 100 by J.S. from Sonoma, CA on 09/30/22 Verified Purchase "Casey and Tony were great! Thank you for coming to our rescue when it was 106 degrees and our air conditioner died!"
	100% rating 100 by B.D. from Sonoma, CA on 08/30/22 Verified Purchase "We will always use Boden they are 100% customer service orientated. They are quick to respond and Daniel is wonderful."
	100% rating 100 by S.T. from Sonoma, CA on 08/29/22 Verified Purchase "The employees were very informative, easy to understand, kind, and really knew what they were doing. If I need plumbing, heating, or air again, I won't hesitate to call them!"
	100% rating 100 by D.B. from Sonoma, CA on 03/19/22 Verified Purchase "Tony and the team are very experienced and professional. Have used it many times for plumbing issues and will continue in the future. "
	100% rating 100 by W.E. from Sonoma, CA on 02/26/22 Verified Purchase "Daniel is the best!"
	100% rating 100 by J.R. from Santa Rosa, CA on 10/06/21 Verified Purchase "Anthony and the Boden Company are very reliable. "

(562 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS