4.9
58,027 reviews since July, 2015
Consumer Review Summary
58,027 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ragsdale Heating and Air, LLC. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
72 out of 72 said yes
Q: Were we able to respond to your needs in a timely manner?
72 out of 72 said yes
Q: Did the salesperson understand and meet your needs?
72 out of 72 said yes
Q: Was the work performed to your satisfaction?
71 out of 72 said yes
Q: Was the work area left neat and clean?
70 out of 72 said yes
Q: Would you use our company again and recommend us to others?
71 out of 72 said yes
Q: Courtesy and professionalism of our Phone Representatives:
131 out of 133 gave 5 stars
Q: Timeliness in responding to your needs:
5,382 out of 5,617 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
5,452 out of 5,791 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
129 out of 134 gave 5 stars
Q: Communication and follow-up from the Salesperson:
122 out of 134 gave 5 stars
Q: Courtesy and professionalism of the Plumber:
12,898 out of 13,342 gave 5 stars
Q: Expertise and workmanship of the Plumber:
12,748 out of 13,314 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
5,606 out of 5,813 gave 5 stars
Q: Condition of the work area after job completion:
49,322 out of 51,726 gave 5 stars
Q: Knowledge and expertise of the Comfort Consultant:
5,263 out of 5,512 gave 5 stars
Q: Overall experience with the Installation Team:
5,364 out of 5,662 gave 5 stars
Q: How likely would you be to use our company again?
48,905 out of 52,023 gave 5 stars
Q: Communication and follow-up from the Comfort Consultant:
4,991 out of 5,411 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
129 out of 135 gave 5 stars
Q: Overall experience with the Plumber:
12,732 out of 13,313 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
32,161 out of 33,070 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
31,659 out of 32,944 gave 5 stars
Q: Overall experience with the Service Technician:
31,808 out of 32,990 gave 5 stars
Q: Please rate your overall experience with our company:
48,069 out of 51,682 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS