4.9
50,429 reviews since July, 2015
Consumer Review Summary
50,429 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ragsdale Heating and Air, LLC. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
72 out of 72 said yes
Q: Were we able to respond to your needs in a timely manner?
72 out of 72 said yes
Q: Did the salesperson understand and meet your needs?
72 out of 72 said yes
Q: Was the work performed to your satisfaction?
71 out of 72 said yes
Q: Was the work area left neat and clean?
70 out of 72 said yes
Q: Would you use our company again and recommend us to others?
71 out of 72 said yes
Q: Courtesy and professionalism of our Phone Representatives:
131 out of 133 gave 5 stars
Q: Timeliness in responding to your needs:
4,722 out of 4,938 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
4,924 out of 5,233 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
129 out of 134 gave 5 stars
Q: Communication and follow-up from the Salesperson:
122 out of 134 gave 5 stars
Q: Courtesy and professionalism of the Plumber:
11,320 out of 11,719 gave 5 stars
Q: Expertise and workmanship of the Plumber:
11,174 out of 11,690 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
5,066 out of 5,254 gave 5 stars
Q: Condition of the work area after job completion:
42,771 out of 44,907 gave 5 stars
Q: Knowledge and expertise of the Comfort Consultant:
4,601 out of 4,831 gave 5 stars
Q: Overall experience with the Installation Team:
4,828 out of 5,100 gave 5 stars
Q: How likely would you be to use our company again?
42,475 out of 45,176 gave 5 stars
Q: Communication and follow-up from the Comfort Consultant:
4,363 out of 4,741 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
129 out of 135 gave 5 stars
Q: Overall experience with the Plumber:
11,162 out of 11,690 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
27,587 out of 28,380 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
27,152 out of 28,264 gave 5 stars
Q: Overall experience with the Service Technician:
27,287 out of 28,306 gave 5 stars
Q: Please rate your overall experience with our company:
41,738 out of 44,884 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS