Customer Reviews for Ragsdale Heating and Air, LLC

4.9

46,535 reviews since July, 2015

(770) 443-1821 · ragsdaleair.com
Dallas, GA 30132

Consumer Review Summary

46,535 reviews since July, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ragsdale Heating and Air, LLC. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

72 out of 72 said yes

Q: Were we able to respond to your needs in a timely manner?

72 out of 72 said yes

Q: Did the salesperson understand and meet your needs?

72 out of 72 said yes

Q: Was the work performed to your satisfaction?

71 out of 72 said yes

Q: Was the work area left neat and clean?

70 out of 72 said yes

Q: Would you use our company again and recommend us to others?

71 out of 72 said yes

Q: Courtesy and professionalism of our Phone Representatives:

131 out of 133 gave 5 stars

Q: Timeliness in responding to your needs:

4,407 out of 4,609 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

4,651 out of 4,947 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

129 out of 134 gave 5 stars

Q: Communication and follow-up from the Salesperson:

122 out of 134 gave 5 stars

Q: Courtesy and professionalism of the Plumber:

10,486 out of 10,866 gave 5 stars

Q: Expertise and workmanship of the Plumber:

10,351 out of 10,841 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

4,783 out of 4,965 gave 5 stars

Q: Condition of the work area after job completion:

39,396 out of 41,395 gave 5 stars

Q: Knowledge and expertise of the Comfort Consultant:

4,284 out of 4,503 gave 5 stars

Q: Overall experience with the Installation Team:

4,552 out of 4,811 gave 5 stars

Q: How likely would you be to use our company again?

39,191 out of 41,649 gave 5 stars

Q: Communication and follow-up from the Comfort Consultant:

4,060 out of 4,416 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

129 out of 135 gave 5 stars

Q: Overall experience with the Plumber:

10,340 out of 10,837 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

25,239 out of 25,974 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

24,848 out of 25,869 gave 5 stars

Q: Overall experience with the Service Technician:

24,976 out of 25,909 gave 5 stars

Q: Please rate your overall experience with our company:

38,521 out of 41,390 gave 5 stars

	88% rating 100 by S.C. from Lithonia, GA on 07/02/25 Verified Purchase "I am new to Ragsdale, but have been impressed with the company's commitment to customer service and follow-up calls."
	100% rating 100 by D.Y. from Acworth, GA on 07/01/25 Verified Purchase "Chris was amazing and informative, and we didn't think it would be possible to beat his deal. However, we found a slightly upgraded unit at a better price and with a better warranty and some slightly better financing terms. We appreciate the time he spent with us and will highly recommend Ragsdale to anyone.... top of the line company!"
	100% rating 100 by L.C. from Dallas, GA on 07/01/25 Verified Purchase "The technician was knowledgeable and fixed the pipe quickly. Explained everything thoroughly."
	96% rating 100 by B.H. from Canton, GA on 07/01/25 Verified Purchase "David is one of the best HVAC service technicians we’ve had in the 26 years we’ve lived here (as compared to prior HVAC Companies). During his regular maintenance inspection, he diagnosed and repaired a part that would have, at the least, resulted in a follow-up visit and more cost. We very much appreciated that."
	89% rating 100 by M.P. from Douglasville, GA on 07/01/25 Verified Purchase "Thanks! "
	100% rating 100 by S.J. from Hiram, GA on 07/01/25 Verified Purchase "Andrew arrived promptly and fixed the issue very quickly. Professional and explained the entire process."
	100% rating 100 by S.S. from Dallas, GA on 07/01/25 Verified Purchase "I've continued to have excellent service with this firm...thank you!"
	100% rating 100 by L.M. from Conyers, GA on 07/01/25 Verified Purchase "We are pleased with everything that was presented to us. "
	100% rating 100 by B.M. from Hiram, GA on 07/01/25 Verified Purchase "Excellent response time. Professional workmanship! "
	100% rating 100 by R.W. from Marietta, GA on 07/01/25 Verified Purchase "Austin was great!"

(13,970 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS