4.9
44,612 reviews since July, 2015
Consumer Review Summary
44,612 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ragsdale Heating and Air, LLC. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
72 out of 72 said yes
Q: Were we able to respond to your needs in a timely manner?
72 out of 72 said yes
Q: Did the salesperson understand and meet your needs?
72 out of 72 said yes
Q: Was the work performed to your satisfaction?
71 out of 72 said yes
Q: Was the work area left neat and clean?
70 out of 72 said yes
Q: Would you use our company again and recommend us to others?
71 out of 72 said yes
Q: Courtesy and professionalism of our Phone Representatives:
131 out of 133 gave 5 stars
Q: Timeliness in responding to your needs:
4,206 out of 4,402 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
4,486 out of 4,773 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
129 out of 134 gave 5 stars
Q: Communication and follow-up from the Salesperson:
122 out of 134 gave 5 stars
Q: Courtesy and professionalism of the Plumber:
10,110 out of 10,472 gave 5 stars
Q: Expertise and workmanship of the Plumber:
9,979 out of 10,447 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
4,616 out of 4,794 gave 5 stars
Q: Condition of the work area after job completion:
37,775 out of 39,697 gave 5 stars
Q: Knowledge and expertise of the Comfort Consultant:
4,084 out of 4,296 gave 5 stars
Q: Overall experience with the Installation Team:
4,388 out of 4,638 gave 5 stars
Q: How likely would you be to use our company again?
37,617 out of 39,950 gave 5 stars
Q: Communication and follow-up from the Comfort Consultant:
3,868 out of 4,214 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
129 out of 135 gave 5 stars
Q: Overall experience with the Plumber:
9,967 out of 10,443 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
24,130 out of 24,834 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
23,757 out of 24,730 gave 5 stars
Q: Overall experience with the Service Technician:
23,878 out of 24,778 gave 5 stars
Q: Please rate your overall experience with our company:
36,976 out of 39,701 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS