4.9
45,118 reviews since July, 2015
Consumer Review Summary
45,118 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ragsdale Heating and Air, LLC. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
72 out of 72 said yes
Q: Were we able to respond to your needs in a timely manner?
72 out of 72 said yes
Q: Did the salesperson understand and meet your needs?
72 out of 72 said yes
Q: Was the work performed to your satisfaction?
71 out of 72 said yes
Q: Was the work area left neat and clean?
70 out of 72 said yes
Q: Would you use our company again and recommend us to others?
71 out of 72 said yes
Q: Courtesy and professionalism of our Phone Representatives:
131 out of 133 gave 5 stars
Q: Timeliness in responding to your needs:
4,237 out of 4,435 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
4,522 out of 4,811 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
129 out of 134 gave 5 stars
Q: Communication and follow-up from the Salesperson:
122 out of 134 gave 5 stars
Q: Courtesy and professionalism of the Plumber:
10,215 out of 10,584 gave 5 stars
Q: Expertise and workmanship of the Plumber:
10,084 out of 10,559 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
4,652 out of 4,831 gave 5 stars
Q: Condition of the work area after job completion:
38,224 out of 40,167 gave 5 stars
Q: Knowledge and expertise of the Comfort Consultant:
4,113 out of 4,329 gave 5 stars
Q: Overall experience with the Installation Team:
4,423 out of 4,675 gave 5 stars
Q: How likely would you be to use our company again?
38,053 out of 40,418 gave 5 stars
Q: Communication and follow-up from the Comfort Consultant:
3,896 out of 4,246 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
129 out of 135 gave 5 stars
Q: Overall experience with the Plumber:
10,072 out of 10,555 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
24,441 out of 25,154 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
24,063 out of 25,049 gave 5 stars
Q: Overall experience with the Service Technician:
24,186 out of 25,094 gave 5 stars
Q: Please rate your overall experience with our company:
37,389 out of 40,163 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS