4.9
52,828 reviews since July, 2015
Consumer Review Summary
52,828 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ragsdale Heating and Air, LLC. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
72 out of 72 said yes
Q: Were we able to respond to your needs in a timely manner?
72 out of 72 said yes
Q: Did the salesperson understand and meet your needs?
72 out of 72 said yes
Q: Was the work performed to your satisfaction?
71 out of 72 said yes
Q: Was the work area left neat and clean?
70 out of 72 said yes
Q: Would you use our company again and recommend us to others?
71 out of 72 said yes
Q: Courtesy and professionalism of our Phone Representatives:
131 out of 133 gave 5 stars
Q: Timeliness in responding to your needs:
4,904 out of 5,123 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
5,078 out of 5,394 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
129 out of 134 gave 5 stars
Q: Communication and follow-up from the Salesperson:
122 out of 134 gave 5 stars
Q: Courtesy and professionalism of the Plumber:
11,897 out of 12,312 gave 5 stars
Q: Expertise and workmanship of the Plumber:
11,749 out of 12,284 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
5,226 out of 5,417 gave 5 stars
Q: Condition of the work area after job completion:
44,867 out of 47,083 gave 5 stars
Q: Knowledge and expertise of the Comfort Consultant:
4,783 out of 5,018 gave 5 stars
Q: Overall experience with the Installation Team:
4,988 out of 5,265 gave 5 stars
Q: How likely would you be to use our company again?
44,545 out of 47,365 gave 5 stars
Q: Communication and follow-up from the Comfort Consultant:
4,529 out of 4,925 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
129 out of 135 gave 5 stars
Q: Overall experience with the Plumber:
11,736 out of 12,284 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
28,997 out of 29,823 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
28,537 out of 29,697 gave 5 stars
Q: Overall experience with the Service Technician:
28,678 out of 29,743 gave 5 stars
Q: Please rate your overall experience with our company:
43,777 out of 47,057 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS