4.9
45,659 reviews since July, 2015
Consumer Review Summary
45,659 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ragsdale Heating and Air, LLC. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
72 out of 72 said yes
Q: Were we able to respond to your needs in a timely manner?
72 out of 72 said yes
Q: Did the salesperson understand and meet your needs?
72 out of 72 said yes
Q: Was the work performed to your satisfaction?
71 out of 72 said yes
Q: Was the work area left neat and clean?
70 out of 72 said yes
Q: Would you use our company again and recommend us to others?
71 out of 72 said yes
Q: Courtesy and professionalism of our Phone Representatives:
131 out of 133 gave 5 stars
Q: Timeliness in responding to your needs:
4,292 out of 4,491 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
4,575 out of 4,869 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
129 out of 134 gave 5 stars
Q: Communication and follow-up from the Salesperson:
122 out of 134 gave 5 stars
Q: Courtesy and professionalism of the Plumber:
10,318 out of 10,693 gave 5 stars
Q: Expertise and workmanship of the Plumber:
10,186 out of 10,668 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
4,707 out of 4,889 gave 5 stars
Q: Condition of the work area after job completion:
38,681 out of 40,648 gave 5 stars
Q: Knowledge and expertise of the Comfort Consultant:
4,168 out of 4,384 gave 5 stars
Q: Overall experience with the Installation Team:
4,474 out of 4,732 gave 5 stars
Q: How likely would you be to use our company again?
38,493 out of 40,899 gave 5 stars
Q: Communication and follow-up from the Comfort Consultant:
3,949 out of 4,301 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
129 out of 135 gave 5 stars
Q: Overall experience with the Plumber:
10,173 out of 10,664 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
24,749 out of 25,471 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
24,364 out of 25,366 gave 5 stars
Q: Overall experience with the Service Technician:
24,490 out of 25,408 gave 5 stars
Q: Please rate your overall experience with our company:
37,826 out of 40,642 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS