4.9
54,287 reviews since July, 2015
Consumer Review Summary
54,287 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ragsdale Heating and Air, LLC. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
72 out of 72 said yes
Q: Were we able to respond to your needs in a timely manner?
72 out of 72 said yes
Q: Did the salesperson understand and meet your needs?
72 out of 72 said yes
Q: Was the work performed to your satisfaction?
71 out of 72 said yes
Q: Was the work area left neat and clean?
70 out of 72 said yes
Q: Would you use our company again and recommend us to others?
71 out of 72 said yes
Q: Courtesy and professionalism of our Phone Representatives:
131 out of 133 gave 5 stars
Q: Timeliness in responding to your needs:
5,008 out of 5,231 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
5,178 out of 5,497 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
129 out of 134 gave 5 stars
Q: Communication and follow-up from the Salesperson:
122 out of 134 gave 5 stars
Q: Courtesy and professionalism of the Plumber:
12,201 out of 12,623 gave 5 stars
Q: Expertise and workmanship of the Plumber:
12,051 out of 12,594 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
5,327 out of 5,519 gave 5 stars
Q: Condition of the work area after job completion:
46,151 out of 48,417 gave 5 stars
Q: Knowledge and expertise of the Comfort Consultant:
4,887 out of 5,125 gave 5 stars
Q: Overall experience with the Installation Team:
5,087 out of 5,367 gave 5 stars
Q: How likely would you be to use our company again?
45,794 out of 48,702 gave 5 stars
Q: Communication and follow-up from the Comfort Consultant:
4,632 out of 5,034 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
129 out of 135 gave 5 stars
Q: Overall experience with the Plumber:
12,041 out of 12,596 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
29,897 out of 30,753 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
29,427 out of 30,627 gave 5 stars
Q: Overall experience with the Service Technician:
29,570 out of 30,675 gave 5 stars
Q: Please rate your overall experience with our company:
45,010 out of 48,385 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS