4.9
53,468 reviews since July, 2015
Consumer Review Summary
53,468 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ragsdale Heating and Air, LLC. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
72 out of 72 said yes
Q: Were we able to respond to your needs in a timely manner?
72 out of 72 said yes
Q: Did the salesperson understand and meet your needs?
72 out of 72 said yes
Q: Was the work performed to your satisfaction?
71 out of 72 said yes
Q: Was the work area left neat and clean?
70 out of 72 said yes
Q: Would you use our company again and recommend us to others?
71 out of 72 said yes
Q: Courtesy and professionalism of our Phone Representatives:
131 out of 133 gave 5 stars
Q: Timeliness in responding to your needs:
4,957 out of 5,177 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
5,134 out of 5,451 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
129 out of 134 gave 5 stars
Q: Communication and follow-up from the Salesperson:
122 out of 134 gave 5 stars
Q: Courtesy and professionalism of the Plumber:
12,018 out of 12,438 gave 5 stars
Q: Expertise and workmanship of the Plumber:
11,871 out of 12,410 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
5,282 out of 5,473 gave 5 stars
Q: Condition of the work area after job completion:
45,422 out of 47,662 gave 5 stars
Q: Knowledge and expertise of the Comfort Consultant:
4,837 out of 5,072 gave 5 stars
Q: Overall experience with the Installation Team:
5,044 out of 5,322 gave 5 stars
Q: How likely would you be to use our company again?
45,085 out of 47,947 gave 5 stars
Q: Communication and follow-up from the Comfort Consultant:
4,581 out of 4,979 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
129 out of 135 gave 5 stars
Q: Overall experience with the Plumber:
11,860 out of 12,412 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
29,384 out of 30,222 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
28,920 out of 30,097 gave 5 stars
Q: Overall experience with the Service Technician:
29,061 out of 30,144 gave 5 stars
Q: Please rate your overall experience with our company:
44,305 out of 47,631 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS