4.9
46,088 reviews since July, 2015
Consumer Review Summary
46,088 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ragsdale Heating and Air, LLC. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
72 out of 72 said yes
Q: Were we able to respond to your needs in a timely manner?
72 out of 72 said yes
Q: Did the salesperson understand and meet your needs?
72 out of 72 said yes
Q: Was the work performed to your satisfaction?
71 out of 72 said yes
Q: Was the work area left neat and clean?
70 out of 72 said yes
Q: Would you use our company again and recommend us to others?
71 out of 72 said yes
Q: Courtesy and professionalism of our Phone Representatives:
131 out of 133 gave 5 stars
Q: Timeliness in responding to your needs:
4,349 out of 4,548 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
4,600 out of 4,895 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
129 out of 134 gave 5 stars
Q: Communication and follow-up from the Salesperson:
122 out of 134 gave 5 stars
Q: Courtesy and professionalism of the Plumber:
10,398 out of 10,776 gave 5 stars
Q: Expertise and workmanship of the Plumber:
10,266 out of 10,751 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
4,732 out of 4,914 gave 5 stars
Q: Condition of the work area after job completion:
39,034 out of 41,016 gave 5 stars
Q: Knowledge and expertise of the Comfort Consultant:
4,225 out of 4,441 gave 5 stars
Q: Overall experience with the Installation Team:
4,500 out of 4,758 gave 5 stars
Q: How likely would you be to use our company again?
38,835 out of 41,269 gave 5 stars
Q: Communication and follow-up from the Comfort Consultant:
4,003 out of 4,356 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
129 out of 135 gave 5 stars
Q: Overall experience with the Plumber:
10,253 out of 10,747 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
24,999 out of 25,732 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
24,613 out of 25,629 gave 5 stars
Q: Overall experience with the Service Technician:
24,743 out of 25,670 gave 5 stars
Q: Please rate your overall experience with our company:
38,167 out of 41,010 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS