VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Dave's Heating and Air
99.472077343849 100
5

880 reviews since April, 2016

Dave's Heating and Air
(402) 480-3004 ·
Lincoln, NE 68502-4315

Consumer Review Summary

880 reviews since April, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Dave's Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

844 out of 864 gave 5 stars

Q: Timeliness in responding to your needs:

851 out of 876 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

863 out of 872 gave 5 stars

Q: Communication and follow-up from the Salesperson:

845 out of 872 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

858 out of 876 gave 5 stars

Q: Condition of the work area after job completion:

851 out of 874 gave 5 stars

Q: How likely would you be to use our company again?

867 out of 877 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

863 out of 877 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

860 out of 870 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Lincoln, NE on Verified Purchase
"Everyone I dealt with was awesome. The sales person that came to my house was great to talk to and knowledgeable about the products. Jerry was the next person I worked with, and he was great, very responsive, and knowledgeable about the systems. The install team was very professional, showed up on time, and did a great job installing the new system in a very tight location. The team made sure to keep the house clean during install. Dave helped with a follow-up issue and got everything fixed up and operating normally within 24hours. It is a family-owned business that takes pride in the work they do and puts the client first. Overall, it was a great experience! Thanks!"
100% rating 100 from Lincoln, NE on Verified Purchase
"Your guys did a great job on the install! Glad I was recommended to you guys. "
100% rating 100 from Lincoln, NE on Verified Purchase
"We had a great experience. They came as soon as they could, explained things, and when they replaced the air conditioner and furnace, they cleaned everything up. The repairmen were so nice and helpful!"
100% rating 100 from Lincoln, NE on Verified Purchase
"Dave’s installed a mini-split for our garage - the entire process was very timely and professional - 10/10!"
97% rating 100 from Crete, NE on Verified Purchase
"We really appreciated the timely response and professionalism throughout the process."
100% rating 100 from Lincoln, NE on Verified Purchase
"Very impressed from beginning to end. No complaints about the product, installation, or customer service. Thanks for your dedicated service; it was a pleasure to work with you!"
100% rating 100 from Lincoln, NE on Verified Purchase
"Fast, friendly, professional service."
100% rating 100 from Lincoln, NE on Verified Purchase
"Silas troubleshooted thoroughly, consulted with an expert member of the team, and made a final diagnosis. He was personable, professional, and knowledgeable. "
100% rating 100 from Lincoln, NE on Verified Purchase
"Had problems with my AC unit at a rental of mine. Were very helpful and quick with helping me get the problem solved. Unfortunately, it was time to get a new HVAC (23 years old), fair pricing, and a long warranty on the new stuff. I will be using these guys again next time I have a problem."
100% rating 100 from Lincoln, NE on Verified Purchase
"Dave's Heating and Air has been taking care of our House for 10 Years. Replacement went as planned and was priced competitively. NO surprises and great service."
(419 Remaining)