Customer Reviews for Dave's Heating and Air

Dave's Heating and Air

835 reviews since April, 2016

(402) 480-3004 · davesheatingandairlincoln.com
Lincoln, NE 68502-4315

Consumer Review Summary

835 reviews since April, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Dave's Heating and Air. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

800 out of 820 gave 5 stars

Q: Timeliness in responding to your needs:

807 out of 831 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

818 out of 827 gave 5 stars

Q: Communication and follow-up from the Salesperson:

801 out of 827 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

813 out of 831 gave 5 stars

Q: Condition of the work area after job completion:

809 out of 830 gave 5 stars

Q: How likely would you be to use our company again?

822 out of 832 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

819 out of 832 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

816 out of 825 gave 5 stars

	100% rating 100 by D.J. from Lincoln, NE on 01/15/26 Verified Purchase "I appreciated the honesty and timely response to meet our needs. Dave did an amazing job explaining all of our options and working with us quickly. "
	100% rating 100 by R.H. from Lincoln, NE on 01/13/26 Verified Purchase "Everyone was friendly and knowledgeable."
	97% rating 100 by J.G. from Lincoln, NE on 01/10/26 Verified Purchase "Thanks so much for the holiday goodies!! Our new heat pump is great!!"
	94% rating 100 by M.M. from Waverly, NE on 12/31/25 Verified Purchase "Thanks!"
	100% rating 100 by J.K. from Lincoln, NE on 12/27/25 Verified Purchase "I would highly recommend your company to others; everything was done on a handshake. "
	100% rating 100 by S.H. from Lincoln, NE on 12/12/25 Verified Purchase "You and your team made the whole experience easy from start to finish. Communication was clear, everyone was professional and knowledgeable, and the installation went smoothly. Everything was done as promised. Thank you! I’d absolutely use Dave's again and am planning to recommend widely."
	100% rating 100 by B.L. from Lincoln, NE on 12/01/25 Verified Purchase "No complaints, we’re glad to have heat back so quickly! Thanks!"
	100% rating 100 by S.B. from Lincoln, NE on 11/25/25 Verified Purchase "Everyone was very professional, kind, and helpful. There was a minor thing that needed to be moved back afterwards, which they took care of immediately. Jerry did an excellent job explaining the app and how it worked. The owner also followed up again to make sure everything was fine. Such a quality company. They made me aware of programs offering assistance to help dramatically lower the costs. I have already recommended them publicly and will continue to do so."
	100% rating 100 by J.W. from Lincoln, NE on 11/23/25 Verified Purchase "Dave's Heating & Air Conditioning is very professional, and customer service is "stellar." We have had them service our furnace and A/C for a few years. This year, 2025, our furnace wasn't working right, and they troubleshooted and were so responsive. When the first few fixes didn't work, they found the answers. Dave and the entire team were great and would highly recommend them. Thanks to the team!!!"
	100% rating 100 by A.D. from Lincoln, NE on 11/21/25 Verified Purchase "The whole process was so much better than the other times I have needed an HVAC company. Thanks for doing it better!"

(400 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS