VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
All American Heating & Cooling, Inc.
98.940513219285 100
5

575 reviews since April, 2015

All American Heating & Cooling, Inc.
(816) 452-1266 ·
Gladstone, MO 64118

Consumer Review Summary

575 reviews since April, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of All American Heating & Cooling, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

540 out of 567 gave 5 stars

Q: Timeliness in responding to your needs:

542 out of 574 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

549 out of 568 gave 5 stars

Q: Communication and follow-up from the Salesperson:

535 out of 569 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

553 out of 569 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1 out of 1 gave 5 stars

Q: Condition of the work area after job completion:

544 out of 572 gave 5 stars

Q: How likely would you be to use our company again?

560 out of 574 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

557 out of 569 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3 out of 3 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3 out of 3 gave 5 stars

Q: Overall experience with the Service Technician:

3 out of 3 gave 5 stars

Q: Please rate your overall experience with our company:

559 out of 572 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Kansas City, MO on Verified Purchase
"Your company did an absolutely amazing job with my house! I can’t thank you all enough! In the past, on a 100° day, my house wouldn’t get below 85°, if I was lucky. Now, on a 100° day, my house will stay at 72°. Frank did a great job with brainstorming the layout of my new system, and his crew did a great job executing it! My house is an extremely difficult house to work with. It’s a mid-century modern with no attic and no insulation. They figured it out, thanks, guys!"
100% rating 100 from Kansas City, MO on Verified Purchase
"I appreciate your honesty and great service. "
94% rating 100 from Liberty, MO on Verified Purchase
"Very pleased with everyone I worked with at All American."
100% rating 100 from Kansas City, MO on Verified Purchase
"Great overall experience. Start to finish. Highly recommend. "
100% rating 100 from Kansas City, MO on Verified Purchase
"If only all companies were as attentive to their customers as All American Heating & Cooling. I have nothing but praise for the service they provided, and the owner and the five servicemen made us feel like they were long-time friends. Truly a fantastic experience. ++++"
100% rating 100 from Liberty, MO on Verified Purchase
"We have been with All American Heating and Cooling for over 26 years. We have never had any problems and have always done great work."
100% rating 100 from Kansas City, MO on Verified Purchase
"Great!"
92% rating 100 from Kansas City, MO on Verified Purchase
"Frank has serviced me and my household since 2001. Always professional and straightforward. Appreciate All American!"
100% rating 100 from Liberty, MO on Verified Purchase
"We were so grateful for the speed at which our new A/C was installed. There was a hiccup with the coil freezing, but it wasn't due to an issue from the install. Rather, it was an issue with the way the ducts were installed. Very happy with the proposed solution and the team working with us to make things great. Would not go anywhere else for HVAC services. They have been our go-to team for years! "
100% rating 100 from Kansas City, MO on Verified Purchase
"We have used them previously. They have always been prompt in response and felt they were fair. All employees, including the owner, are very personable. Cleaned up the area well!"
(241 Remaining)