Customer Reviews for All American Heating & Cooling, Inc.

593 reviews since April, 2015

(816) 452-1266 · allamericanheatandcool.com
Gladstone, MO 64118

Consumer Review Summary

593 reviews since April, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of All American Heating & Cooling, Inc.. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

557 out of 585 gave 5 stars

Q: Timeliness in responding to your needs:

560 out of 592 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

567 out of 586 gave 5 stars

Q: Communication and follow-up from the Salesperson:

553 out of 587 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

570 out of 587 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1 out of 1 gave 5 stars

Q: Condition of the work area after job completion:

560 out of 589 gave 5 stars

Q: How likely would you be to use our company again?

577 out of 591 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

575 out of 587 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3 out of 3 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3 out of 3 gave 5 stars

Q: Overall experience with the Service Technician:

3 out of 3 gave 5 stars

Q: Please rate your overall experience with our company:

577 out of 590 gave 5 stars

	100% rating 100 by R.B. from Kansas City, MO on 02/27/26 Verified Purchase "Frank and his team were outstanding in everything that was done with pride!"
	100% rating 100 by N.M. from Parkville, MO on 01/02/26 Verified Purchase "Great experience. Thank you so much!"
	100% rating 100 by K.S. from Kansas City, MO on 12/26/25 Verified Purchase "Appreciated all the care shown me while diagnosing the problem and during installation."
	100% rating 100 by M.R. from Gladstone, MO on 11/23/25 Verified Purchase "Thank you all so very much for the excellent service and nice "thank you" gifts!!"
	100% rating 100 by R.N. from Kansas City, MO on 11/18/25 Verified Purchase "Awesome experience! The install team is top-notch and professional. Frank has done a great job in hiring. Family-owned establishments are more trustworthy. No price gouging with family-owned."
	100% rating 100 by G.P. from Parkville, MO on 10/31/25 Verified Purchase "Have used All American for many years and have always been happy with the service performed and the personnel."
	100% rating 100 by M.M. from Kansas City, MO on 10/31/25 Verified Purchase "Excellent! Everyone was professional and friendly."
	97% rating 100 by L.S. from Gladstone, MO on 10/20/25 Verified Purchase "Have always been treated with respect, and I feel confident that I am getting the best from the company! "
	100% rating 100 by E.T. from Kansas City, MO on 09/06/25 Verified Purchase "Your company did an absolutely amazing job with my house! I can’t thank you all enough! In the past, on a 100° day, my house wouldn’t get below 85°, if I was lucky. Now, on a 100° day, my house will stay at 72°. Frank did a great job with brainstorming the layout of my new system, and his crew did a great job executing it! My house is an extremely difficult house to work with. It’s a mid-century modern with no attic and no insulation. They figured it out, thanks, guys!"
	100% rating 100 by M.S. from Kansas City, MO on 09/05/25 Verified Purchase "I appreciate your honesty and great service. "

(249 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS