4.9
760 reviews since April, 2015
Consumer Review Summary
760 reviews since April, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hale's Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
696 out of 751 gave 5 stars
Q: Timeliness in responding to your needs:
685 out of 758 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
496 out of 536 gave 5 stars
Q: Communication and follow-up from the Salesperson:
455 out of 529 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
489 out of 534 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
4 out of 4 gave 5 stars
Q: Condition of the work area after job completion:
683 out of 753 gave 5 stars
Q: How likely would you be to use our company again?
694 out of 753 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
207 out of 219 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
689 out of 754 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
197 out of 214 gave 5 stars
Q: Overall experience with the Service Technician:
202 out of 217 gave 5 stars
Q: Please rate your overall experience with our company:
673 out of 749 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS