4.9
752 reviews since April, 2015
Consumer Review Summary
752 reviews since April, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hale's Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
688 out of 743 gave 5 stars
Q: Timeliness in responding to your needs:
678 out of 750 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
490 out of 528 gave 5 stars
Q: Communication and follow-up from the Salesperson:
449 out of 522 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
483 out of 526 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
4 out of 4 gave 5 stars
Q: Condition of the work area after job completion:
678 out of 745 gave 5 stars
Q: How likely would you be to use our company again?
687 out of 745 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
207 out of 219 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
682 out of 746 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
197 out of 214 gave 5 stars
Q: Overall experience with the Service Technician:
202 out of 217 gave 5 stars
Q: Please rate your overall experience with our company:
667 out of 741 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS