4.9
759 reviews since April, 2015
Consumer Review Summary
759 reviews since April, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hale's Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
695 out of 750 gave 5 stars
Q: Timeliness in responding to your needs:
684 out of 757 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
495 out of 535 gave 5 stars
Q: Communication and follow-up from the Salesperson:
454 out of 528 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
488 out of 533 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
4 out of 4 gave 5 stars
Q: Condition of the work area after job completion:
682 out of 752 gave 5 stars
Q: How likely would you be to use our company again?
693 out of 752 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
207 out of 219 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
688 out of 753 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
197 out of 214 gave 5 stars
Q: Overall experience with the Service Technician:
202 out of 217 gave 5 stars
Q: Please rate your overall experience with our company:
672 out of 748 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS