95.896259007008 100
4.8

3,570 reviews since May, 2015

Hammond Services
(770) 227-5325 ยท
Griffin, GA 30223

Consumer Review Summary

3,570 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,133 out of 3,518 gave 5 stars

Q: Timeliness in responding to your needs:

3,097 out of 3,524 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,425 out of 1,546 gave 5 stars

Q: Communication and follow-up from the Salesperson:

252 out of 312 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,439 out of 1,544 gave 5 stars

Q: Condition of the work area after job completion:

3,006 out of 3,481 gave 5 stars

Q: How likely would you be to use our company again?

3,142 out of 3,531 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,035 out of 3,535 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,793 out of 1,982 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,703 out of 1,964 gave 5 stars

Q: Overall experience with the Service Technician:

1,712 out of 1,937 gave 5 stars

Q: Please rate your overall experience with our company:

3,060 out of 3,519 gave 5 stars