95.124013528749 100
4.8

2,212 reviews since May, 2015

Hammond Services
770-227-5325 ·
Griffin, GA 30223

Consumer Review Summary

2,212 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,867 out of 2,171 gave 5 stars

Q: Timeliness in responding to your needs:

1,858 out of 2,173 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

245 out of 279 gave 5 stars

Q: Communication and follow-up from the Salesperson:

223 out of 275 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

255 out of 276 gave 5 stars

Q: Condition of the work area after job completion:

1,849 out of 2,143 gave 5 stars

Q: How likely would you be to use our company again?

1,899 out of 2,184 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,819 out of 2,189 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,719 out of 1,904 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,634 out of 1,886 gave 5 stars

Q: Overall experience with the Service Technician:

1,641 out of 1,860 gave 5 stars

Q: Please rate your overall experience with our company:

1,834 out of 2,174 gave 5 stars