Customer Reviews for Hammond Services

Hammond Services

4.8

3,784 reviews since May, 2015

(770) 227-5325 · hammondservices.com
Griffin, GA 30223

Consumer Review Summary

3,784 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,337 out of 3,731 gave 5 stars

Q: Timeliness in responding to your needs:

3,297 out of 3,736 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,604 out of 1,733 gave 5 stars

Q: Communication and follow-up from the Salesperson:

252 out of 312 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,620 out of 1,730 gave 5 stars

Q: Condition of the work area after job completion:

3,198 out of 3,691 gave 5 stars

Q: How likely would you be to use our company again?

3,345 out of 3,744 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,241 out of 3,748 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,817 out of 2,007 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,727 out of 1,989 gave 5 stars

Q: Overall experience with the Service Technician:

1,735 out of 1,961 gave 5 stars

Q: Please rate your overall experience with our company:

3,261 out of 3,732 gave 5 stars

	100% rating 100 by P.B. from Riverdale, GA on 09/04/26 Verified Purchase "Wonderful experience! Truly professional and courteous staff. Came in, got the job done. Couldn't have asked for better service. "
	100% rating 100 by R.D. from Rex, GA on 08/31/26 Verified Purchase "All was done efficiently and timely. Adam is clearly an asset to Hammond."
	81% rating 100 by L.P. from San Tan Vly, AZ on 08/31/26 Verified Purchase "I am very satisfied with the outcome of the service and repair. I do not live there, so I am dealing with Hammond Services by telephone and email only, reflecting the above responses. Your company made sure I was happy, and I appreciate that. "
	100% rating 100 by J.C. from Mcdonough, GA on 08/30/26 Verified Purchase "I had a great experience with everyone I dealt with at Hammond. The work was done very well also. Would recommend."
	100% rating 100 by R.D. from Griffin, GA on 08/29/26 Verified Purchase "Very good, knowledgeable sales rep. The install techs were very courteous and professional. Reasonable price for what appears to be a quality product."
	100% rating 100 by N.B. from Grantville, GA on 08/29/26 Verified Purchase "Fast and professional service! "
	100% rating 100 by B.K. from Newnan, GA on 08/27/26 Verified Purchase "Jalen, who came out, was incredibly caring and honest. He understood my situation and was empathetic, and definitely wasn't trying to make a buck. Jeff was also excellent and very professional. He gave me his cell and texted me when I reached out. Hammond is actually a family business — something you don't see every day. Thank you all."
	100% rating 100 by J.M. from Williamson, GA on 08/24/26 Verified Purchase "Hammond exceeds my expectations every time we use them. I would highly recommend them to anyone seeking home upgrades or maintenance issues. Truly a professional company! "
	100% rating 100 by P.C. from Newnan, GA on 08/21/26 Verified Purchase "Always professional!"
	100% rating 100 by T.W. from Milner, GA on 08/21/26 Verified Purchase "Your technicians are great! Very helpful, respectful, and knowledgeable about the services they provide, and able to answer questions."

(1,323 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS