95.900413983441 100
4.8

3,576 reviews since May, 2015

Hammond Services
(770) 227-5325 ยท
Griffin, GA 30223

Consumer Review Summary

3,576 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,138 out of 3,523 gave 5 stars

Q: Timeliness in responding to your needs:

3,102 out of 3,529 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,429 out of 1,551 gave 5 stars

Q: Communication and follow-up from the Salesperson:

252 out of 312 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,444 out of 1,549 gave 5 stars

Q: Condition of the work area after job completion:

3,011 out of 3,486 gave 5 stars

Q: How likely would you be to use our company again?

3,148 out of 3,537 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,041 out of 3,541 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,793 out of 1,982 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,703 out of 1,964 gave 5 stars

Q: Overall experience with the Service Technician:

1,712 out of 1,937 gave 5 stars

Q: Please rate your overall experience with our company:

3,065 out of 3,525 gave 5 stars