4.8
3,675 reviews since May, 2015
Consumer Review Summary
3,675 reviews since May, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
3,230 out of 3,622 gave 5 stars
Q: Timeliness in responding to your needs:
3,197 out of 3,628 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
1,515 out of 1,640 gave 5 stars
Q: Communication and follow-up from the Salesperson:
252 out of 312 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1,530 out of 1,637 gave 5 stars
Q: Condition of the work area after job completion:
3,096 out of 3,583 gave 5 stars
Q: How likely would you be to use our company again?
3,241 out of 3,635 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
3,135 out of 3,639 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
1,801 out of 1,991 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
1,711 out of 1,973 gave 5 stars
Q: Overall experience with the Service Technician:
1,720 out of 1,946 gave 5 stars
Q: Please rate your overall experience with our company:
3,158 out of 3,624 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS