95.21476478143 100
4.8

2,396 reviews since May, 2015

Hammond Services
770-227-5325 ·
Griffin, GA 30223

Consumer Review Summary

2,396 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

2,032 out of 2,352 gave 5 stars

Q: Timeliness in responding to your needs:

2,018 out of 2,355 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

388 out of 440 gave 5 stars

Q: Communication and follow-up from the Salesperson:

252 out of 312 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

401 out of 435 gave 5 stars

Q: Condition of the work area after job completion:

1,999 out of 2,323 gave 5 stars

Q: How likely would you be to use our company again?

2,060 out of 2,366 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,974 out of 2,370 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,739 out of 1,925 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,652 out of 1,907 gave 5 stars

Q: Overall experience with the Service Technician:

1,659 out of 1,881 gave 5 stars

Q: Please rate your overall experience with our company:

1,993 out of 2,357 gave 5 stars