95.14540221329 100
4.8

2,287 reviews since May, 2015

Hammond Services
770-227-5325 ·
Griffin, GA 30223

Consumer Review Summary

2,287 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,933 out of 2,246 gave 5 stars

Q: Timeliness in responding to your needs:

1,923 out of 2,247 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

305 out of 347 gave 5 stars

Q: Communication and follow-up from the Salesperson:

252 out of 312 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

318 out of 344 gave 5 stars

Q: Condition of the work area after job completion:

1,908 out of 2,216 gave 5 stars

Q: How likely would you be to use our company again?

1,963 out of 2,259 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,879 out of 2,263 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,724 out of 1,910 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,638 out of 1,892 gave 5 stars

Q: Overall experience with the Service Technician:

1,645 out of 1,866 gave 5 stars

Q: Please rate your overall experience with our company:

1,898 out of 2,249 gave 5 stars