95.140182211708 100
4.8

2,252 reviews since May, 2015

Hammond Services
770-227-5325 ·
Griffin, GA 30223

Consumer Review Summary

2,252 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,903 out of 2,211 gave 5 stars

Q: Timeliness in responding to your needs:

1,893 out of 2,212 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

280 out of 316 gave 5 stars

Q: Communication and follow-up from the Salesperson:

252 out of 312 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

288 out of 313 gave 5 stars

Q: Condition of the work area after job completion:

1,880 out of 2,181 gave 5 stars

Q: How likely would you be to use our company again?

1,934 out of 2,224 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,851 out of 2,228 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,720 out of 1,906 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,635 out of 1,888 gave 5 stars

Q: Overall experience with the Service Technician:

1,642 out of 1,862 gave 5 stars

Q: Please rate your overall experience with our company:

1,869 out of 2,214 gave 5 stars