95.100419051513 100
4.8

2,218 reviews since May, 2015

Hammond Services
770-227-5325 ·
Griffin, GA 30223

Consumer Review Summary

2,218 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,870 out of 2,177 gave 5 stars

Q: Timeliness in responding to your needs:

1,861 out of 2,179 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

248 out of 284 gave 5 stars

Q: Communication and follow-up from the Salesperson:

225 out of 280 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

258 out of 281 gave 5 stars

Q: Condition of the work area after job completion:

1,851 out of 2,149 gave 5 stars

Q: How likely would you be to use our company again?

1,902 out of 2,190 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,822 out of 2,195 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,719 out of 1,905 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,634 out of 1,887 gave 5 stars

Q: Overall experience with the Service Technician:

1,641 out of 1,861 gave 5 stars

Q: Please rate your overall experience with our company:

1,837 out of 2,180 gave 5 stars