4.8
3,525 reviews since May, 2015
Consumer Review Summary
3,525 reviews since May, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
3,091 out of 3,473 gave 5 stars
Q: Timeliness in responding to your needs:
3,057 out of 3,479 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
1,384 out of 1,501 gave 5 stars
Q: Communication and follow-up from the Salesperson:
252 out of 312 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1,397 out of 1,499 gave 5 stars
Q: Condition of the work area after job completion:
2,968 out of 3,436 gave 5 stars
Q: How likely would you be to use our company again?
3,103 out of 3,487 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
2,996 out of 3,491 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
1,793 out of 1,982 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
1,703 out of 1,964 gave 5 stars
Q: Overall experience with the Service Technician:
1,712 out of 1,937 gave 5 stars
Q: Please rate your overall experience with our company:
3,020 out of 3,475 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS