Customer Reviews for Hammond Services

Hammond Services

4.8

2,396 reviews since May, 2015

770-227-5325 · hammondservices.com
Griffin, GA 30223

Consumer Review Summary

2,396 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

5 Star

86%

4 Star

10%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

2,032 out of 2,352 gave 5 stars

Q: Timeliness in responding to your needs:

2,018 out of 2,355 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

388 out of 440 gave 5 stars

Q: Communication and follow-up from the Salesperson:

252 out of 312 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

401 out of 435 gave 5 stars

Q: Condition of the work area after job completion:

1,999 out of 2,323 gave 5 stars

Q: How likely would you be to use our company again?

2,060 out of 2,366 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,974 out of 2,370 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,739 out of 1,925 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,652 out of 1,907 gave 5 stars

Q: Overall experience with the Service Technician:

1,659 out of 1,881 gave 5 stars

Q: Please rate your overall experience with our company:

1,993 out of 2,357 gave 5 stars

	100% rating 100 by S.B. from Peachtree City, GA on 05/20/20 Verified Purchase "Outstanding Service and line of products."
	94% rating 100 by R.G. from Griffin, GA on 05/20/20 Verified Purchase "Hammond has always been on time and their quick response helps put my mind at ease, knowing my problem will be quickly resolved... Friendly service, from the phone call to the resolution of my problem."
	97% rating 100 by A.C. from Senoia, GA on 05/20/20 Verified Purchase "Great company and they did a great job. Everything is working great."
	100% rating 100 by K.R. from Newnan, GA on 05/17/20 Verified Purchase "I highly recommend Hammond Services. I have been pleased with the service. Everyone I have dealt with has been professional, polite, and knowledgeable. All work has been completed to a high standard and they always clean up very well."
	100% rating 100 by D.A. from Fayetteville, GA on 05/15/20 Verified Purchase "We have been customers for years and have always been very happy with them."
	94% rating 100 by L.E. from Thomaston, GA on 05/14/20 Verified Purchase "Completely satisfied!"
	100% rating 100 by T.G. from Jonesboro, GA on 05/14/20 Verified Purchase "Outstanding service from an outstanding company!"
	97% rating 100 by W.G. from Fayetteville, GA on 03/07/20 Verified Purchase "I am happy with the production of the heating system!"
	100% rating 100 by E.W. from Hampton, GA on 03/06/20 Verified Purchase "I love your company's service and expertise."
	100% rating 100 by P.J. from Riverdale, GA on 03/05/20 Verified Purchase "I am very pleased with my new heating and air system. Hammond's technicians are very very professional and hard workers. They do fantastic work! "

(771 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS