VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Hammond Services
95.898398729571 100
4.8

3,549 reviews since May, 2015

Hammond Services
(770) 227-5325 ยท
Griffin, GA 30223

Consumer Review Summary

3,549 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,113 out of 3,497 gave 5 stars

Q: Timeliness in responding to your needs:

3,079 out of 3,503 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,406 out of 1,525 gave 5 stars

Q: Communication and follow-up from the Salesperson:

252 out of 312 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,419 out of 1,523 gave 5 stars

Q: Condition of the work area after job completion:

2,988 out of 3,460 gave 5 stars

Q: How likely would you be to use our company again?

3,124 out of 3,511 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,016 out of 3,514 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,793 out of 1,982 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,703 out of 1,964 gave 5 stars

Q: Overall experience with the Service Technician:

1,712 out of 1,937 gave 5 stars

Q: Please rate your overall experience with our company:

3,041 out of 3,498 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Griffin, GA on Verified Purchase
"Excellent service and professional personnel."
100% rating 100 from Fayetteville, GA on Verified Purchase
"We were pleased with the whole experience - coming to our needs on a Sunday, providing two temporary units that same day, cleaning up, and sending an experienced rep to check the work, and he actually made an adjustment that only a person with such expertise would notice. That is really appreciated. Every rep did a good job of discussing everything- well-versed in communicating. "
100% rating 100 from Meansville, GA on Verified Purchase
"Dawson and his team went way above and beyond. You are the only company I use and trust anymore."
100% rating 100 from Newnan, GA on Verified Purchase
"Very professional and respectful."
100% rating 100 from Hampton, GA on Verified Purchase
"Excellent!"
97% rating 100 from Locust Grove, GA on Verified Purchase
"Adam did a great job. He was very helpful."
100% rating 100 from Peachtree Cty, GA on Verified Purchase
"The experience was great. All of your employees are respectful and easy to talk to. "
100% rating 100 from Morrow, GA on Verified Purchase
"Took a while, but the performance is well worth it. The install techs and service techs were great!"
100% rating 100 from Peachtree Cty, GA on Verified Purchase
"Extremely respsonsive to our emergency need for A/C."
100% rating 100 from Newnan, GA on Verified Purchase
"The people are always friendly and knowledgeable. Quick response. They get the job done right the first time. They make you feel very comfortable by using them. Good people! "
(1,231 Remaining)