VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Hammond Services
95.951807228916 100
4.8

3,662 reviews since May, 2015

Hammond Services
(770) 227-5325 ยท
Griffin, GA 30223

Consumer Review Summary

3,662 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,217 out of 3,609 gave 5 stars

Q: Timeliness in responding to your needs:

3,184 out of 3,615 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,503 out of 1,628 gave 5 stars

Q: Communication and follow-up from the Salesperson:

252 out of 312 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,518 out of 1,625 gave 5 stars

Q: Condition of the work area after job completion:

3,083 out of 3,570 gave 5 stars

Q: How likely would you be to use our company again?

3,228 out of 3,622 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,122 out of 3,626 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,800 out of 1,990 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,710 out of 1,972 gave 5 stars

Q: Overall experience with the Service Technician:

1,719 out of 1,945 gave 5 stars

Q: Please rate your overall experience with our company:

3,146 out of 3,611 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Jackson, GA on Verified Purchase
"Brett and all the team did great, and the plumbers as well. And I have already recommended you a new customer, and he is under contract now to install his Generac whole-house generator"
100% rating 100 from Barnesville, GA on Verified Purchase
"Great!"
100% rating 100 from Jackson, GA on Verified Purchase
"Would recommend to anyone needing plumbing or electrical services! "
100% rating 100 from Griffin, GA on Verified Purchase
"Installers did a fine job replacing the AC unit and furnace. Brad came out to QC the installation and recalibrated the thermostat. "
100% rating 100 from Barnesville, GA on Verified Purchase
"Great service from knowledgeable professionals!"
100% rating 100 from Griffin, GA on Verified Purchase
"Awesome Technician, salesperson, and customer service! "
100% rating 100 from Hampton, GA on Verified Purchase
"So far, I am very pleased! "
100% rating 100 from Newnan, GA on Verified Purchase
"Project completed as promised, all technicians were great to work with, and workmanship is second to none! Our overall experience with Hammond Services has been awesome! Thank You!!"
100% rating 100 from Newnan, GA on Verified Purchase
"The communications with the company were the best. They kept me informed of the initial appointment and then the scheduled installation. There was a quality check by a senior technician on the day after the system installation. Everything was on schedule as promised. "
100% rating 100 from Palmetto, GA on Verified Purchase
"Top-notch company. Every tech has been professional and knowledgeable. Very dependable and on time. I am an Army veteran and was very pleased with the thoroughness, as well as the attention to detail. "
(1,270 Remaining)