VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Hammond Services
95.928664283393 100
4.8

3,618 reviews since May, 2015

Hammond Services
(770) 227-5325 ·
Griffin, GA 30223

Consumer Review Summary

3,618 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,176 out of 3,565 gave 5 stars

Q: Timeliness in responding to your needs:

3,141 out of 3,571 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,468 out of 1,591 gave 5 stars

Q: Communication and follow-up from the Salesperson:

252 out of 312 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,485 out of 1,590 gave 5 stars

Q: Condition of the work area after job completion:

3,048 out of 3,528 gave 5 stars

Q: How likely would you be to use our company again?

3,187 out of 3,578 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,081 out of 3,582 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,793 out of 1,983 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,703 out of 1,965 gave 5 stars

Q: Overall experience with the Service Technician:

1,712 out of 1,938 gave 5 stars

Q: Please rate your overall experience with our company:

3,106 out of 3,567 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Griffin, GA on Verified Purchase
"Great company, excellent service!"
100% rating 100 from Newnan, GA on Verified Purchase
"Very professional and friendly!"
100% rating 100 from Newnan, GA on Verified Purchase
"All of the sales reps and technicians were very helpful and knowledgeable. They were friendly and respectful of me and my property."
100% rating 100 from Griffin, GA on Verified Purchase
"Class operation. Not the least expensive but definitely the most professional, well-organized, and efficient contractors we have used over the years. Great product lines and long-time employees speak well of the company."
100% rating 100 from Griffin, GA on Verified Purchase
"Great service, can’t beat how fast they did the job, everything works great!"
100% rating 100 from Griffin, GA on Verified Purchase
"We are happy with everything so far! Thank you for being prompt and courteous!"
100% rating 100 from Atlanta, GA on Verified Purchase
"My experience from the beginning to the end was very nice, and he took time to explain each step of the situation that I was facing. "
100% rating 100 from Fayetteville, GA on Verified Purchase
"We just love working with you guys! Travis, Cam, and DJ, wow, what a team of great professionals. We really enjoyed everyone we worked with on this project! P.S. We are proud to be silver members and soon gold! Thank you! "
100% rating 100 from Zebulon, GA on Verified Purchase
"While your prices were a little higher (just a little) than other competitors, your customer service, Wayne’s assistance, and your finance options made it worth the extra cost. You get what you pay for, and you all really went over and beyond. My installer, Jordan, and his assistant were truly the best. They really worked so hard to get us up and running. Dawson did a great job cleaning the ducts. Cannot say enough amazing things about my experience. Ps. The cookies and cup were the sweetest gift. Thank you so much for everything!"
100% rating 100 from Fayetteville, GA on Verified Purchase
"Have had good experiences with you this year: plumbing, surge protection, electrical, HVAC, and water filter. Thanks!"
(1,255 Remaining)