VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Hammond Services
95.896259007008 100
4.8

3,570 reviews since May, 2015

Hammond Services
(770) 227-5325 ยท
Griffin, GA 30223

Consumer Review Summary

3,570 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,133 out of 3,518 gave 5 stars

Q: Timeliness in responding to your needs:

3,097 out of 3,524 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,425 out of 1,546 gave 5 stars

Q: Communication and follow-up from the Salesperson:

252 out of 312 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,439 out of 1,544 gave 5 stars

Q: Condition of the work area after job completion:

3,006 out of 3,481 gave 5 stars

Q: How likely would you be to use our company again?

3,142 out of 3,531 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,035 out of 3,535 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,793 out of 1,982 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,703 out of 1,964 gave 5 stars

Q: Overall experience with the Service Technician:

1,712 out of 1,937 gave 5 stars

Q: Please rate your overall experience with our company:

3,060 out of 3,519 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
97% rating 100 from Peachtree Cty, GA on Verified Purchase
"Kevin and the teams went above and beyond to make sure the bathroom work was completed before my family's visit, beginning the following Tuesday evening. The team also helped with some of the tasks I had planned to do that were dependent on the shower panels being installed. What started as a leaky faucet turned into a beautifully refurbished bathroom that I had been dreaming of, and just in time for my granddaughter to have her bubble bath in the new tub. "
100% rating 100 from Locust Grove, GA on Verified Purchase
"Having known Kevin for years, in plumbing issues before he even worked with your company, we realized he was a man of excellent character. Then he recommended your company for air conditioning, and that we talk with Jeff, who explained everything thoroughly. We think that your air conditioning installers, especially Dawson, did an excellent job of installing our air conditioning unit. "
100% rating 100 from Griffin, GA on Verified Purchase
"Fully satisfied with the work!"
100% rating 100 from Newnan, GA on Verified Purchase
"Austin and the other install person were fantastic! They are a great representation of your company. "
100% rating 100 from Griffin, GA on Verified Purchase
"Great business and people."
100% rating 100 from Hampton, GA on Verified Purchase
"The whole process from beginning to end was no stress, very professional, and completely satisfactory."
100% rating 100 from Carrollton, GA on Verified Purchase
"Hunter, Jamie, Brad, and Sammy were amazing installers! Professional, informative, and explained everything while they were installing. Greg sold us the units with ease. He made us very comfortable with making our decision. Very knowledgeable. The ladies in the office I spoke with were super sweet and provided great customer service. Thank you to all the people we came in contact with. Much appreciated. Everyone made this process a lot easier."
97% rating 100 from Palmetto, GA on Verified Purchase
"Everyone was polite, and the installation men were wonderful. They were precise, and the work was done in a timely manner."
100% rating 100 from Griffin, GA on Verified Purchase
"Excellent service and professional personnel."
100% rating 100 from Peachtree Cty, GA on Verified Purchase
"My experience with Hammond has always been a positive one!"
(1,240 Remaining)