95.118553044888 100
4.8

2,237 reviews since May, 2015

Hammond Services
770-227-5325 ·
Griffin, GA 30223

Consumer Review Summary

2,237 reviews since May, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hammond Services. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,888 out of 2,196 gave 5 stars

Q: Timeliness in responding to your needs:

1,879 out of 2,198 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

267 out of 303 gave 5 stars

Q: Communication and follow-up from the Salesperson:

241 out of 299 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

276 out of 300 gave 5 stars

Q: Condition of the work area after job completion:

1,867 out of 2,167 gave 5 stars

Q: How likely would you be to use our company again?

1,920 out of 2,209 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,838 out of 2,214 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,719 out of 1,905 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,634 out of 1,887 gave 5 stars

Q: Overall experience with the Service Technician:

1,641 out of 1,861 gave 5 stars

Q: Please rate your overall experience with our company:

1,855 out of 2,199 gave 5 stars