Customer Reviews for Davis Bros

Davis Bros

860 reviews since June, 2015

(386) 428-3700 · davisbroscooling.com
New Smyrna Beach, FL 32168

Consumer Review Summary

860 reviews since June, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Davis Bros. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

815 out of 856 gave 5 stars

Q: Timeliness in responding to your needs:

830 out of 858 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

818 out of 854 gave 5 stars

Q: Communication and follow-up from the Salesperson:

259 out of 281 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

832 out of 855 gave 5 stars

Q: Condition of the work area after job completion:

808 out of 856 gave 5 stars

Q: How likely would you be to use our company again?

832 out of 852 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

833 out of 852 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

827 out of 850 gave 5 stars

	100% rating 100 by R.R. from New Smyrna, FL on 09/22/25 Verified Purchase "From beginning to end, everything went smoothly and was handled with expertise. Great team (hard to find these days.)"
	100% rating 100 by C.W. from New Smyrna, FL on 09/05/25 Verified Purchase "I would not go anywhere else."
	100% rating 100 by C.G. from Ormond Beach, FL on 09/04/25 Verified Purchase "Davis Bros was responsive and had my A/C back in business with a quickness. Friendly, professional staff."
	100% rating 100 by P.B. from Edgewater, FL on 09/01/25 Verified Purchase "We returned from a long day at the hospital (cancer treatments) to no A/C. Tried all normal fixes. Called Davis Bros, as we used them before. Rep. came out that evening, after hours. The unit is repairable but expensive and fairly old, so we elected to go with a new one. Options were presented: price, guarantees, service, etc. Guys arrived early the next morning, and we had a new A/C unit before noon. They were efficient, nice, and knew their stuff! Cleaned up great. Davis Bros called later that day or the next to make sure all was working well and to make sure we were satisfied. We were most pleased with the timeliness, and the price was fair. We would recommend Davis Bros. to anyone who asks! Thank you for a fine job ... and the cute little lunch bag and the tasty cookies too :) "
	100% rating 100 by M.R. from New Smyrna, FL on 08/29/25 Verified Purchase "Friendly, dependable, courteous, prompt, and trustworthy."
	94% rating 100 by D.E. from Edgewater, FL on 08/28/25 Verified Purchase "Everyone was professional, knowledgeable, and kind and friendly."
	100% rating 100 by F.A. from New Smyrna, FL on 08/22/25 Verified Purchase "Outstanding response to our request for a second opinion on a recommendation from a different HVAC service company that we were using at the time. Davis Brothers had a service tech at our house within hours after we first contacted them. The service tech did a thorough evaluation of our old system and provided an excellent, easy-to-understand assessment. He provided cost estimates for three different options to replace the old system that were easy to understand, compare, and choose from. Installation of a new system was carried out the next day by a truly outstanding team of technicians. They were courteous, knowledgeable, and very efficient in installing the new system and cleaning up the work area after installation was complete. The cost for the new system was considerably less than that recommended by the competitor for a similar system manufactured by a different company. We are sold on Davis Brothers, expect that their maintenance service will be at the same high level, and plan to be long-term customers if it is."
	100% rating 100 by S.W. from Edgewater, FL on 08/15/25 Verified Purchase "Excellent company."
	100% rating 100 by D.D. from Edgewater, FL on 07/18/25 Verified Purchase "I will never call another company. Very prompt and helpful."
	100% rating 100 by R.V. from New Smyrna, FL on 07/15/25 Verified Purchase "They helped us ASAP and cookies.....WOW!"

(243 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS