4.9
1,878 reviews since July, 2015
Consumer Review Summary
1,878 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Scott's Heating & Air Conditioning. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,752 out of 1,854 gave 5 stars
Q: Timeliness in responding to your needs:
1,727 out of 1,862 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
851 out of 895 gave 5 stars
Q: Communication and follow-up from the Salesperson:
801 out of 888 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
852 out of 897 gave 5 stars
Q: Condition of the work area after job completion:
1,753 out of 1,849 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
778 out of 831 gave 5 stars
Q: How likely would you be to use our company again?
1,754 out of 1,861 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,749 out of 1,866 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
940 out of 967 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
928 out of 961 gave 5 stars
Q: Overall experience with the Service Technician:
932 out of 964 gave 5 stars
Q: Please rate your overall experience with our company:
1,747 out of 1,851 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS