96.937467965146 100
4.9

428 reviews since July, 2015

Scott's Heating & Air Conditioning
407-221-8007 ·
Longwood, FL 32752

Consumer Review Summary

428 reviews since July, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Scott's Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

376 out of 419 gave 5 stars

Q: Timeliness in responding to your needs:

373 out of 424 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

152 out of 161 gave 5 stars

Q: Communication and follow-up from the Salesperson:

140 out of 159 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

151 out of 162 gave 5 stars

Q: Condition of the work area after job completion:

394 out of 422 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

91 out of 98 gave 5 stars

Q: How likely would you be to use our company again?

389 out of 424 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

388 out of 427 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

249 out of 263 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

243 out of 263 gave 5 stars

Q: Overall experience with the Service Technician:

246 out of 262 gave 5 stars

Q: Please rate your overall experience with our company:

389 out of 418 gave 5 stars