4.9
1,870 reviews since July, 2015
Consumer Review Summary
1,870 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Scott's Heating & Air Conditioning. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,744 out of 1,846 gave 5 stars
Q: Timeliness in responding to your needs:
1,719 out of 1,854 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
850 out of 894 gave 5 stars
Q: Communication and follow-up from the Salesperson:
800 out of 887 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
851 out of 896 gave 5 stars
Q: Condition of the work area after job completion:
1,745 out of 1,841 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
777 out of 830 gave 5 stars
Q: How likely would you be to use our company again?
1,746 out of 1,853 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,741 out of 1,858 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
933 out of 960 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
921 out of 954 gave 5 stars
Q: Overall experience with the Service Technician:
925 out of 957 gave 5 stars
Q: Please rate your overall experience with our company:
1,739 out of 1,843 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS