4.9
1,789 reviews since July, 2015
Consumer Review Summary
1,789 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Scott's Heating & Air Conditioning. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,665 out of 1,765 gave 5 stars
Q: Timeliness in responding to your needs:
1,644 out of 1,773 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
839 out of 883 gave 5 stars
Q: Communication and follow-up from the Salesperson:
789 out of 876 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
840 out of 885 gave 5 stars
Q: Condition of the work area after job completion:
1,668 out of 1,762 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
766 out of 819 gave 5 stars
Q: How likely would you be to use our company again?
1,668 out of 1,773 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,662 out of 1,779 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
864 out of 890 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
852 out of 884 gave 5 stars
Q: Overall experience with the Service Technician:
856 out of 887 gave 5 stars
Q: Please rate your overall experience with our company:
1,661 out of 1,764 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS