4.9
1,877 reviews since July, 2015
Consumer Review Summary
1,877 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Scott's Heating & Air Conditioning. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,751 out of 1,853 gave 5 stars
Q: Timeliness in responding to your needs:
1,726 out of 1,861 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
850 out of 894 gave 5 stars
Q: Communication and follow-up from the Salesperson:
800 out of 887 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
851 out of 896 gave 5 stars
Q: Condition of the work area after job completion:
1,752 out of 1,848 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
777 out of 830 gave 5 stars
Q: How likely would you be to use our company again?
1,753 out of 1,860 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,748 out of 1,865 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
940 out of 967 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
928 out of 961 gave 5 stars
Q: Overall experience with the Service Technician:
932 out of 964 gave 5 stars
Q: Please rate your overall experience with our company:
1,746 out of 1,850 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS