97.034710391823 100
4.9

512 reviews since July, 2015

Scott's Heating & Air Conditioning
407-221-8007 ·
Longwood, FL 32752

Consumer Review Summary

512 reviews since July, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Scott's Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

452 out of 503 gave 5 stars

Q: Timeliness in responding to your needs:

448 out of 508 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

193 out of 204 gave 5 stars

Q: Communication and follow-up from the Salesperson:

178 out of 203 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

193 out of 206 gave 5 stars

Q: Condition of the work area after job completion:

467 out of 503 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

132 out of 142 gave 5 stars

Q: How likely would you be to use our company again?

466 out of 508 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

465 out of 511 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

284 out of 303 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

278 out of 303 gave 5 stars

Q: Overall experience with the Service Technician:

280 out of 300 gave 5 stars

Q: Please rate your overall experience with our company:

468 out of 502 gave 5 stars