4.9
1,881 reviews since July, 2015
Consumer Review Summary
1,881 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Scott's Heating & Air Conditioning. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,755 out of 1,857 gave 5 stars
Q: Timeliness in responding to your needs:
1,730 out of 1,865 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
854 out of 898 gave 5 stars
Q: Communication and follow-up from the Salesperson:
804 out of 891 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
855 out of 900 gave 5 stars
Q: Condition of the work area after job completion:
1,756 out of 1,852 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
781 out of 834 gave 5 stars
Q: How likely would you be to use our company again?
1,757 out of 1,864 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,752 out of 1,869 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
940 out of 967 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
928 out of 961 gave 5 stars
Q: Overall experience with the Service Technician:
932 out of 964 gave 5 stars
Q: Please rate your overall experience with our company:
1,750 out of 1,854 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS