4.9
1,764 reviews since July, 2015
Consumer Review Summary
1,764 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Scott's Heating & Air Conditioning. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,640 out of 1,740 gave 5 stars
Q: Timeliness in responding to your needs:
1,622 out of 1,748 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
834 out of 876 gave 5 stars
Q: Communication and follow-up from the Salesperson:
784 out of 869 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
833 out of 878 gave 5 stars
Q: Condition of the work area after job completion:
1,645 out of 1,737 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
760 out of 812 gave 5 stars
Q: How likely would you be to use our company again?
1,643 out of 1,748 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,639 out of 1,754 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
846 out of 872 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
834 out of 866 gave 5 stars
Q: Overall experience with the Service Technician:
838 out of 869 gave 5 stars
Q: Please rate your overall experience with our company:
1,637 out of 1,739 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS