4.9
1,879 reviews since July, 2015
Consumer Review Summary
1,879 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Scott's Heating & Air Conditioning. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,753 out of 1,855 gave 5 stars
Q: Timeliness in responding to your needs:
1,728 out of 1,863 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
852 out of 896 gave 5 stars
Q: Communication and follow-up from the Salesperson:
802 out of 889 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
853 out of 898 gave 5 stars
Q: Condition of the work area after job completion:
1,754 out of 1,850 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
779 out of 832 gave 5 stars
Q: How likely would you be to use our company again?
1,755 out of 1,862 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,750 out of 1,867 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
940 out of 967 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
928 out of 961 gave 5 stars
Q: Overall experience with the Service Technician:
932 out of 964 gave 5 stars
Q: Please rate your overall experience with our company:
1,748 out of 1,852 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS