97.064337872508 100
4.9

551 reviews since July, 2015

Scott's Heating & Air Conditioning
407-221-8007 ·
Longwood, FL 32752

Consumer Review Summary

551 reviews since July, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Scott's Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

487 out of 541 gave 5 stars

Q: Timeliness in responding to your needs:

483 out of 547 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

214 out of 226 gave 5 stars

Q: Communication and follow-up from the Salesperson:

198 out of 225 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

214 out of 228 gave 5 stars

Q: Condition of the work area after job completion:

500 out of 541 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

151 out of 164 gave 5 stars

Q: How likely would you be to use our company again?

503 out of 547 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

501 out of 550 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

301 out of 320 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

295 out of 320 gave 5 stars

Q: Overall experience with the Service Technician:

296 out of 317 gave 5 stars

Q: Please rate your overall experience with our company:

503 out of 541 gave 5 stars