VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Scott's Heating & Air Conditioning
98.011202092574 100
4.9

1,882 reviews since July, 2015

Scott's Heating & Air Conditioning
(407) 221-8007 ·
Longwood, FL 32752

Consumer Review Summary

1,882 reviews since July, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Scott's Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,756 out of 1,858 gave 5 stars

Q: Timeliness in responding to your needs:

1,731 out of 1,866 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

855 out of 899 gave 5 stars

Q: Communication and follow-up from the Salesperson:

805 out of 892 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

856 out of 901 gave 5 stars

Q: Condition of the work area after job completion:

1,757 out of 1,853 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

782 out of 835 gave 5 stars

Q: How likely would you be to use our company again?

1,758 out of 1,865 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,753 out of 1,870 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

940 out of 967 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

928 out of 961 gave 5 stars

Q: Overall experience with the Service Technician:

932 out of 964 gave 5 stars

Q: Please rate your overall experience with our company:

1,751 out of 1,855 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Oviedo, FL on Verified Purchase
"Have been a customer with Scott’s Heating & AC for many years on the maintenance program. Recently, we purchased a new HVC system from Scott’s and had his team install it. From working with Scott and his install team to speaking with his office and Scott himself, I would Highly recommend for all of your HVAC needs. "
100% rating 100 from Casselberry, FL on Verified Purchase
"Used Scott's for some quick maintenance last year and had such a good impression that I'm back with the yearly plan. Thank you for the help. "
100% rating 100 from Longwood, FL on Verified Purchase
"Great service and thank you for the cookies!!!!"
100% rating 100 from Longwood, FL on Verified Purchase
"I began with Scott's Air, purchasing our new air conditioner, because of the recommendation and being a family business. For years, working as a New Home Sales Consultant with builders, being with the larger companies that did our electrical, air, and heat was not the same. Thank you for all your hard work in staying a smaller family business. From appointments to working on my new AC and heat maintenance, you are the best!!! Please say thank you to Ruben for answering all my calls, Milly for helping me, and Ben for being superb in doing my maintenance today. He was here 2 hrs, cleaning the drain, changing the filter, and all electrical working properly. Thank you, everyone, and I will always continue our maintenance with Scott's Air Conditioning!!! "
100% rating 100 from Winter Springs, FL on Verified Purchase
"Will continue to use your service and highly recommend to others!"
100% rating 100 from Casselberry, FL on Verified Purchase
"Cliff is an awesome tech and person!"
100% rating 100 from Oviedo, FL on Verified Purchase
"This team did a fantastic job. I was very impressed with their work and thoroughness."
100% rating 100 from Lake Mary, FL on Verified Purchase
"Cliff and his associate did an excellent job servicing our home in Deland. They were very professional and courteous."
100% rating 100 from Longwood, FL on Verified Purchase
"Cliff is awesome, his experience goes a long way, and he always addresses my questions and concerns."
100% rating 100 from Lake Mary, FL on Verified Purchase
"You guys are always responsive, reliable, and take accountability. Cliff is the best and takes such pride in his work. Thank you for being a reputable and caring business."
(864 Remaining)