VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Stellitano Heating & Air Conditioning
98.357103675261 100
4.9

940 reviews since April, 2015

Stellitano Heating & Air Conditioning
(609) 466-2310 ยท
Lambertville, NJ 08530

Consumer Review Summary

940 reviews since April, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Stellitano Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

886 out of 932 gave 5 stars

Q: Timeliness in responding to your needs:

863 out of 934 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

729 out of 766 gave 5 stars

Q: Communication and follow-up from the Salesperson:

709 out of 760 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

749 out of 767 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

724 out of 745 gave 5 stars

Q: Condition of the work area after job completion:

868 out of 927 gave 5 stars

Q: How likely would you be to use our company again?

901 out of 930 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

906 out of 933 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

158 out of 165 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

151 out of 165 gave 5 stars

Q: Overall experience with the Service Technician:

153 out of 162 gave 5 stars

Q: Please rate your overall experience with our company:

888 out of 929 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
95% rating 100 from Pennington, NJ on Verified Purchase
"Abe is a wonderful asset to your company!"
98% rating 100 from Skillman, NJ on Verified Purchase
"From beginning to end, Stellitano has provided outstanding service- professionalism of the staff, communication with the office, and quality installation of our new HVAC systems are all commendable characteristics of our experience."
100% rating 100 from Branchburg, NJ on Verified Purchase
"Excellent experience from our first call and meeting with Jerry. Techs were professional and did a great job. I could not believe they even cleaned up when complete! I have never had a better experience with a company. Thank you!"
100% rating 100 from New Hope, PA on Verified Purchase
"Like using local firms, scheduling got done ahead of time, and they worked well with the propane co to ensure smooth install (got a underground propane tank installed at the same time) got a text every day saying who (with photo) would arrive and when, everyone was friendly and engaging, made every effort to keep the mess from the removal of the old oil-fired furnace to a minimum, used the heater 1 or 2 times so far, all seems good, will have Stellitano maintain the units as we go forward and am looking forward to 20 years of not worrying about it."
100% rating 100 from Flemington, NJ on Verified Purchase
"Everything went well and the men were pleasant and answered my questions!"
100% rating 100 from Pennington, NJ on Verified Purchase
"Great service! Abe went above and beyond to diagnose the problem with my AC unit and worked with me to get the new unit ordered and installed. Then he spent time seeing that my AC unit had been installed and was working properly. Frankie and Maxwell did a great job on the installation of the unit."
100% rating 100 from Lawrence Twp, NJ on Verified Purchase
"I told Jerry what I wanted, and he made it easy for me to understand. Frankie, our technician, was professional and kind! "
100% rating 100 from Pennington, NJ on Verified Purchase
"The team that installed the new system was very polite and responsible. They kept me informed of progress and were responsive to my questions and concerns as the project was being completed."
100% rating 100 from Titusville, NJ on Verified Purchase
"Everything was seamless from the diagnosis to the presented options to the installation. The technicians were respectful, polite, and competent. Very happy!"
100% rating 100 from Pennington, NJ on Verified Purchase
"Your pricing was honest. I knew what things would cost. Your tech knew his business and had quick pricing info. Your installation team was efficient and briefed me on the new Lennox heater. Checked out the air conditioning and left the work area clean. I will be recommending you to friends and will be using you for future service."
(357 Remaining)