5
81 reviews since June, 2015
Consumer Review Summary
81 reviews since June, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Comfort Now by Bob McAllister. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
77 out of 79 gave 5 stars
Q: Timeliness in responding to your needs:
75 out of 79 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
66 out of 69 gave 5 stars
Q: Communication and follow-up from the Salesperson:
64 out of 68 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
67 out of 69 gave 5 stars
Q: Condition of the work area after job completion:
72 out of 78 gave 5 stars
Q: How likely would you be to use our company again?
75 out of 79 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
9 out of 10 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
76 out of 80 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
8 out of 9 gave 5 stars
Q: Overall experience with the Service Technician:
10 out of 10 gave 5 stars
Q: Please rate your overall experience with our company:
75 out of 80 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS