96.321008906519 100
4.8

7,526 reviews since July, 2015

Ferran Services & Contracting
(407) 422-3551 ·
Orlando, FL 32805

Consumer Review Summary

7,526 reviews since July, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ferran Services & Contracting. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

6,812 out of 7,405 gave 5 stars

Q: Timeliness in responding to your needs:

6,537 out of 7,435 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,059 out of 1,157 gave 5 stars

Q: Communication and follow-up from the Salesperson:

988 out of 1,158 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,066 out of 1,162 gave 5 stars

Q: Condition of the work area after job completion:

6,756 out of 7,363 gave 5 stars

Q: How likely would you be to use our company again?

6,701 out of 7,441 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

5,933 out of 6,269 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

6,603 out of 7,445 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

5,739 out of 6,240 gave 5 stars

Q: Overall experience with the Service Technician:

5,740 out of 6,208 gave 5 stars

Q: Please rate your overall experience with our company:

6,623 out of 7,522 gave 5 stars