Customer Reviews for Ferran Services & Contracting

4.8

8,263 reviews since July, 2015

(407) 422-3551 · ferran-services.com
Orlando, FL 32805

Consumer Review Summary

8,263 reviews since July, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ferran Services & Contracting. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

7,487 out of 8,134 gave 5 stars

Q: Timeliness in responding to your needs:

7,204 out of 8,165 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,100 out of 1,201 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1,027 out of 1,201 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,104 out of 1,205 gave 5 stars

Q: Condition of the work area after job completion:

7,419 out of 8,085 gave 5 stars

Q: How likely would you be to use our company again?

7,364 out of 8,173 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

6,588 out of 6,958 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

7,262 out of 8,173 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

6,369 out of 6,918 gave 5 stars

Q: Overall experience with the Service Technician:

6,374 out of 6,890 gave 5 stars

Q: Please rate your overall experience with our company:

7,278 out of 8,259 gave 5 stars

	100% rating 100 by D.H. from Orlando, FL on 03/27/26 Verified Purchase "From the first phone call to the follow-up appointment, Ferran representatives have shown nothing but professionalism and responsiveness. The service tech was thorough in his assessment and gave me all possible causes and remedies. The dispatcher was friendly and spoke very clearly. She provided appointments the very next day and her follow up was exactly when stated. Thank you for a great experience and for being available to help so quickly!"
	100% rating 100 by J.H. from Orlando, FL on 03/25/26 Verified Purchase "You are the best and always take care of items without hesitation. All the service techs I have come across have been great as well."
	100% rating 100 by A.E. from Winter Park, FL on 03/24/26 Verified Purchase "The technicians (Jose Jr and his brother) were here on time and provided excellent service. They explained exactly what they were working on and patiently explained how to work the new thermostat. We are very happy with the service."
	100% rating 100 by C.J. from Orlando, FL on 03/24/26 Verified Purchase "Austin figured out the situation and the cause of the leak, then routed the water line to bypass a faulty water softener, fixing a drip that was beginning to cause real problems! Thank you so much for your timely and professional work!"
	100% rating 100 by O.C. from Davenport, FL on 03/24/26 Verified Purchase "Always efficient, friendly, and professional. "
	100% rating 100 by D.F. from Orlando, FL on 03/24/26 Verified Purchase "Everyone did a good job. Thanks!"
	100% rating 100 by C.T. from Orlando, FL on 03/24/26 Verified Purchase "Ramsey was very professional, courteous, and timely!"
	100% rating 100 by M.K. from Orlando, FL on 03/24/26 Verified Purchase "I have been a customer for many years. Never any problem with Ferran."
	100% rating 100 by G.O. from Orlando, FL on 03/23/26 Verified Purchase "Great service! "
	100% rating 100 by P.Y. from Orlando, FL on 03/23/26 Verified Purchase "We have been a service club member for many years. Never disappointed with service or representatives! "

(3,099 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS