VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Ferran Services & Contracting
96.321008906519 100
4.8

7,526 reviews since July, 2015

Ferran Services & Contracting
(407) 422-3551 ·
Orlando, FL 32805

Consumer Review Summary

7,526 reviews since July, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ferran Services & Contracting. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

6,812 out of 7,405 gave 5 stars

Q: Timeliness in responding to your needs:

6,537 out of 7,435 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,059 out of 1,157 gave 5 stars

Q: Communication and follow-up from the Salesperson:

988 out of 1,158 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,066 out of 1,162 gave 5 stars

Q: Condition of the work area after job completion:

6,756 out of 7,363 gave 5 stars

Q: How likely would you be to use our company again?

6,701 out of 7,441 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

5,933 out of 6,269 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

6,603 out of 7,445 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

5,739 out of 6,240 gave 5 stars

Q: Overall experience with the Service Technician:

5,740 out of 6,208 gave 5 stars

Q: Please rate your overall experience with our company:

6,623 out of 7,522 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Ocoee, FL on Verified Purchase
"I have been living in this house for over 25 years, and many AC companies have worked on my AC unit. Honestly, you guys are the best in every single thing you did for me in the past two visits to my house. "
100% rating 100 from Orlando, FL on Verified Purchase
"Ferran is simply the best! "
100% rating 100 from Orlando, FL on Verified Purchase
"The work of installing a sink didn't even look like I replaced one! Excellent work done for me. Thank you very much."
100% rating 100 from Kissimmee, FL on Verified Purchase
"During a recent generator install, Eddie did such a phenomenal gas installation job that I specifically requested him to come back and perform a tankless water heater flush. He is professional, courteous, and takes immense pride in his work! "
100% rating 100 from Orlando, FL on Verified Purchase
"Ferran is the one service company that we actually look forward to calling. Thank you for doing it right!"
100% rating 100 from Kissimmee, FL on Verified Purchase
"Cody was very pleasant and professional - looking forward to seeing him again in the future."
100% rating 100 from Palm Coast, FL on Verified Purchase
"Fantastic service! "
100% rating 100 from Daytona Beach, FL on Verified Purchase
"Every technician who has been to my home was very professional and very knowledgeable. Jonathan was my last tech. They don’t come any better. Well done, Jonathan!"
100% rating 100 from Casselberry, FL on Verified Purchase
"Our techs (Darien and Joel) are true professionals … working out the challenges of a 1950s (plus add-ons) home’s electrical system … leaving us all up to code, and so much safer! All of this accomplished by smarts and great teamwork, in just one day! Project estimating, planning, and administration were right-on, with delivery on-budget and on-time … well done, all! Big THANKS, Team Ferran!"
100% rating 100 from Orlando, FL on Verified Purchase
"Every person that we have dealt with has been outstanding. Your response to our needs is excellent. Your service technicians are absolutely the best."
(2,811 Remaining)