96.308987663991 100
4.8

7,480 reviews since July, 2015

Ferran Services & Contracting
(407) 422-3551 ·
Orlando, FL 32805

Consumer Review Summary

7,480 reviews since July, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ferran Services & Contracting. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

6,767 out of 7,359 gave 5 stars

Q: Timeliness in responding to your needs:

6,496 out of 7,389 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,055 out of 1,152 gave 5 stars

Q: Communication and follow-up from the Salesperson:

984 out of 1,153 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,062 out of 1,157 gave 5 stars

Q: Condition of the work area after job completion:

6,712 out of 7,317 gave 5 stars

Q: How likely would you be to use our company again?

6,657 out of 7,395 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

5,892 out of 6,228 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

6,558 out of 7,399 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

5,699 out of 6,199 gave 5 stars

Q: Overall experience with the Service Technician:

5,700 out of 6,167 gave 5 stars

Q: Please rate your overall experience with our company:

6,581 out of 7,476 gave 5 stars