Customer Reviews for Oxford Plumbing & Heating, Inc.

406 reviews since December, 2016

(610) 932-9503 · ophinc.com
Oxford, PA 19363

Consumer Review Summary

406 reviews since December, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Oxford Plumbing & Heating, Inc.. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

394 out of 405 gave 5 stars

Q: Timeliness in responding to your needs:

375 out of 405 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

392 out of 405 gave 5 stars

Q: Communication and follow-up from the Salesperson:

380 out of 403 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

391 out of 404 gave 5 stars

Q: Condition of the work area after job completion:

375 out of 399 gave 5 stars

Q: How likely would you be to use our company again?

387 out of 405 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

386 out of 405 gave 5 stars

Q: Please rate your overall experience with our company:

387 out of 404 gave 5 stars

	100% rating 100 by O.I. from Landenberg, PA on 11/28/25 Verified Purchase "The replacement of my furnaces and air conditioning units was a very positive experience. It was a pleasure meeting with Shawn to go over the different brand options, schedule, rebates, and warranty. Shawn sent me the replacement proposal the same day we met with pricing for the 2 brands we discussed. The installation was uneventful over 2 days. The 2 installers did an excellent job. I could not be happier with them. Thank you for your expert service and attention to customer satisfaction. "
	100% rating 100 by P.M. from Oxford, PA on 11/08/25 Verified Purchase "No matter what my needs are, Oxford Plumbing and Heating has been extremely quick to have the service completed as soon as possible. The employees are super and explain in detail the services they are providing to address my problems. I would highly recommend Oxford Plumbing and Heating for your service needs."
	100% rating 100 by B.P. from Kennett Sq, PA on 11/08/25 Verified Purchase "I'VE USED OXFORD PLUMBING FOR MANY YEARS AND I KEEP ON COMING BACK TO YOUR COMPANY BECAUSE OF YOUR GREAT WORK!"
	100% rating 100 by P.J. from West Grove, PA on 10/17/25 Verified Purchase "Everything is excellent as usual!"
	100% rating 100 by M.M. from Kennett Sq, PA on 10/17/25 Verified Purchase "Very Good experience on several home projects! "
	100% rating 100 by D.W. from Oxford, PA on 10/15/25 Verified Purchase "Excellent!"
	100% rating 100 by P.Z. from West Grove, PA on 09/12/25 Verified Purchase "Everything from my first phone call to final installation was 5 Star fantastic! Thank you!"
	100% rating 100 by J.C. from West Grove, PA on 08/04/25 Verified Purchase "Unfortunately, good ethics is a choice. Well done."
	100% rating 100 by M.E. from West Chester, PA on 07/15/25 Verified Purchase "Excellent!"
	100% rating 100 by N.B. from Lincoln Univ, PA on 07/13/25 Verified Purchase "Excellent work, polite plumbers, and on time."

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Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS