Customer Reviews for Scaran

Scaran

4.9

377 reviews since November, 2015

(718) 984-0805 · scaran.com
Staten Island, NY 10309-0025

Consumer Review Summary

377 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Scaran. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

352 out of 376 gave 5 stars

Q: Timeliness in responding to your needs:

341 out of 375 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

354 out of 377 gave 5 stars

Q: Communication and follow-up from the Salesperson:

339 out of 370 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

361 out of 375 gave 5 stars

Q: Condition of the work area after job completion:

335 out of 374 gave 5 stars

Q: Expertise and workmanship of the Installation Team

346 out of 371 gave 5 stars

Q: How likely would you be to use our company again?

341 out of 375 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

339 out of 373 gave 5 stars

Q: Please rate your overall experience with our company:

341 out of 372 gave 5 stars

	88% rating 100 by S.S. from Staten Island, NY on 03/16/26 Verified Purchase "I would highly recommend Scaran. They are prompt, courteous, and professional. I have used them for several repairs and big installations over the years. "
	100% rating 100 by B.O. from Staten Island, NY on 03/05/26 Verified Purchase "I want to give a huge shout-out to Carlos and Martinez for their exceptional work! They were incredibly professional, punctual, and efficient throughout the entire process. They replaced my 36-year-old system with a new Daikin DM97MC furnace and removed the old AC unit seamlessly. The installation is clean, and the new unit runs perfectly quietly. Scaran is lucky to have such a dedicated team. Highly recommended!"
	100% rating 100 by A.G. from Staten Island, NY on 02/24/26 Verified Purchase "All workers were true craftsmen in their trade, making the installation better than expected, even fixing issues that I never noticed. Carlos and Sammy are sheetmetal artists!"
	94% rating 100 by E.A. from Staten Island, NY on 02/23/26 Verified Purchase "Great experience from start to finish!"
	100% rating 100 by G.G. from Staten Island, NY on 02/21/26 Verified Purchase "The installation team did a good job and left the premises clean!"
	100% rating 100 by R.R. from Staten Island, NY on 01/02/26 Verified Purchase "Refreshing to work with people who do what they say they will, and no pressure and job done!! Answered all my questions right away."
	100% rating 100 by E.R. from Staten Island, NY on 12/22/25 Verified Purchase "Rob, Jen, Josh, and Sal were all great!"
	100% rating 100 by M.T. from Staten Island, NY on 09/03/25 Verified Purchase "Perfect!"
	100% rating 100 by F.D. from Staten Island, NY on 09/03/25 Verified Purchase "Your company did an excellent job. They came on time, did a great job and cleaned everything up."
	100% rating 100 by D.H. from Staten Island, NY on 08/28/25 Verified Purchase "They were excellent, knowledgeable, and did a great job. When I asked questions while they worked, they answered immediately. Very professional."

(144 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS