95.829361296473 100
4.8

119 reviews since November, 2015

Joseph Giannone Plumbing Heating & Air Conditioning
215-375-7134 ·
Philadelphia, PA 19147

Consumer Review Summary

119 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Joseph Giannone Plumbing Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
10%
3 Star
3%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

105 out of 118 gave 5 stars

Q: Timeliness in responding to your needs:

107 out of 117 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

85 out of 94 gave 5 stars

Q: Communication and follow-up from the Salesperson:

79 out of 92 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

87 out of 93 gave 5 stars

Q: Condition of the work area after job completion:

97 out of 115 gave 5 stars

Q: How likely would you be to use our company again?

97 out of 116 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

98 out of 116 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

22 out of 24 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

22 out of 24 gave 5 stars

Q: Overall experience with the Service Technician:

22 out of 24 gave 5 stars

Q: Please rate your overall experience with our company:

94 out of 116 gave 5 stars