97.092238470191 100
4.9

505 reviews since November, 2015

Harrell King Heating and Air
229-248-5464 ·
Bainbridge , GA 39819

Consumer Review Summary

505 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

454 out of 491 gave 5 stars

Q: Timeliness in responding to your needs:

439 out of 499 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

94 out of 105 gave 5 stars

Q: Communication and follow-up from the Salesperson:

92 out of 106 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

102 out of 106 gave 5 stars

Q: Condition of the work area after job completion:

452 out of 493 gave 5 stars

Q: How likely would you be to use our company again?

446 out of 493 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

437 out of 494 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

362 out of 387 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

352 out of 389 gave 5 stars

Q: Overall experience with the Service Technician:

359 out of 389 gave 5 stars

Q: Please rate your overall experience with our company:

438 out of 493 gave 5 stars