97.16148445336 100
4.9

566 reviews since November, 2015

Harrell King Heating and Air
229-248-5464 ·
Bainbridge , GA 39819

Consumer Review Summary

566 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

511 out of 552 gave 5 stars

Q: Timeliness in responding to your needs:

492 out of 558 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

117 out of 129 gave 5 stars

Q: Communication and follow-up from the Salesperson:

113 out of 130 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

125 out of 130 gave 5 stars

Q: Condition of the work area after job completion:

508 out of 553 gave 5 stars

Q: How likely would you be to use our company again?

501 out of 553 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

492 out of 554 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

396 out of 424 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

386 out of 426 gave 5 stars

Q: Overall experience with the Service Technician:

391 out of 425 gave 5 stars

Q: Please rate your overall experience with our company:

492 out of 551 gave 5 stars