97.089129314786 100
4.9

440 reviews since November, 2015

Harrell King Heating and Air
229-248-5464 ·
Bainbridge , GA 39819

Consumer Review Summary

440 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

395 out of 428 gave 5 stars

Q: Timeliness in responding to your needs:

382 out of 436 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

78 out of 85 gave 5 stars

Q: Communication and follow-up from the Salesperson:

77 out of 86 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

83 out of 86 gave 5 stars

Q: Condition of the work area after job completion:

393 out of 430 gave 5 stars

Q: How likely would you be to use our company again?

390 out of 430 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

381 out of 432 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

321 out of 345 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

314 out of 347 gave 5 stars

Q: Overall experience with the Service Technician:

321 out of 347 gave 5 stars

Q: Please rate your overall experience with our company:

383 out of 430 gave 5 stars