97.195242814668 100
4.9

573 reviews since November, 2015

Harrell King Heating and Air
229-231-5948 ·
Bainbridge , GA 39819

Consumer Review Summary

573 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

518 out of 559 gave 5 stars

Q: Timeliness in responding to your needs:

499 out of 565 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

124 out of 136 gave 5 stars

Q: Communication and follow-up from the Salesperson:

120 out of 137 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

132 out of 137 gave 5 stars

Q: Condition of the work area after job completion:

515 out of 560 gave 5 stars

Q: How likely would you be to use our company again?

507 out of 559 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

498 out of 560 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

396 out of 424 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

386 out of 426 gave 5 stars

Q: Overall experience with the Service Technician:

391 out of 425 gave 5 stars

Q: Please rate your overall experience with our company:

498 out of 557 gave 5 stars