4.9
598 reviews since November, 2015
Consumer Review Summary
598 reviews since November, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
540 out of 584 gave 5 stars
Q: Timeliness in responding to your needs:
521 out of 590 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
146 out of 160 gave 5 stars
Q: Communication and follow-up from the Salesperson:
142 out of 161 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
154 out of 160 gave 5 stars
Q: Condition of the work area after job completion:
538 out of 585 gave 5 stars
Q: How likely would you be to use our company again?
529 out of 584 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
520 out of 585 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
397 out of 425 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
387 out of 427 gave 5 stars
Q: Overall experience with the Service Technician:
392 out of 426 gave 5 stars
Q: Please rate your overall experience with our company:
521 out of 582 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS