97.136317395727 100
4.9

558 reviews since November, 2015

Harrell King Heating and Air
229-248-5464 ·
Bainbridge , GA 39819

Consumer Review Summary

558 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

504 out of 544 gave 5 stars

Q: Timeliness in responding to your needs:

485 out of 551 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

109 out of 121 gave 5 stars

Q: Communication and follow-up from the Salesperson:

106 out of 122 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

117 out of 122 gave 5 stars

Q: Condition of the work area after job completion:

500 out of 545 gave 5 stars

Q: How likely would you be to use our company again?

493 out of 545 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

484 out of 546 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

396 out of 424 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

386 out of 426 gave 5 stars

Q: Overall experience with the Service Technician:

391 out of 425 gave 5 stars

Q: Please rate your overall experience with our company:

486 out of 544 gave 5 stars