97.186293436293 100
4.9

588 reviews since November, 2015

Harrell King Heating and Air
229-231-5948 ·
Bainbridge , GA 39819

Consumer Review Summary

588 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

531 out of 574 gave 5 stars

Q: Timeliness in responding to your needs:

511 out of 580 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

136 out of 150 gave 5 stars

Q: Communication and follow-up from the Salesperson:

133 out of 151 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

145 out of 151 gave 5 stars

Q: Condition of the work area after job completion:

528 out of 575 gave 5 stars

Q: How likely would you be to use our company again?

520 out of 574 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

511 out of 575 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

397 out of 425 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

387 out of 427 gave 5 stars

Q: Overall experience with the Service Technician:

392 out of 426 gave 5 stars

Q: Please rate your overall experience with our company:

511 out of 572 gave 5 stars