97.017565259819 100
4.9

465 reviews since November, 2015

Harrell King Heating and Air
229-248-5464 ·
Bainbridge , GA 39819

Consumer Review Summary

465 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

417 out of 452 gave 5 stars

Q: Timeliness in responding to your needs:

402 out of 460 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

82 out of 89 gave 5 stars

Q: Communication and follow-up from the Salesperson:

81 out of 90 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

87 out of 90 gave 5 stars

Q: Condition of the work area after job completion:

415 out of 454 gave 5 stars

Q: How likely would you be to use our company again?

411 out of 455 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

402 out of 457 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

339 out of 364 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

330 out of 366 gave 5 stars

Q: Overall experience with the Service Technician:

339 out of 367 gave 5 stars

Q: Please rate your overall experience with our company:

403 out of 455 gave 5 stars