97.161635832522 100
4.9

583 reviews since November, 2015

Harrell King Heating and Air
229-231-5948 ·
Bainbridge , GA 39819

Consumer Review Summary

583 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

526 out of 569 gave 5 stars

Q: Timeliness in responding to your needs:

506 out of 575 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

132 out of 146 gave 5 stars

Q: Communication and follow-up from the Salesperson:

129 out of 147 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

141 out of 147 gave 5 stars

Q: Condition of the work area after job completion:

523 out of 570 gave 5 stars

Q: How likely would you be to use our company again?

515 out of 569 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

506 out of 570 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

396 out of 424 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

386 out of 426 gave 5 stars

Q: Overall experience with the Service Technician:

391 out of 425 gave 5 stars

Q: Please rate your overall experience with our company:

506 out of 567 gave 5 stars