4.9
596 reviews since November, 2015
Consumer Review Summary
596 reviews since November, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
538 out of 582 gave 5 stars
Q: Timeliness in responding to your needs:
519 out of 588 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
144 out of 158 gave 5 stars
Q: Communication and follow-up from the Salesperson:
140 out of 159 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
152 out of 158 gave 5 stars
Q: Condition of the work area after job completion:
536 out of 583 gave 5 stars
Q: How likely would you be to use our company again?
527 out of 582 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
518 out of 583 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
397 out of 425 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
387 out of 427 gave 5 stars
Q: Overall experience with the Service Technician:
392 out of 426 gave 5 stars
Q: Please rate your overall experience with our company:
519 out of 580 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS