97.190230341541 100
4.9

572 reviews since November, 2015

Harrell King Heating and Air
229-231-5948 ·
Bainbridge , GA 39819

Consumer Review Summary

572 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

517 out of 558 gave 5 stars

Q: Timeliness in responding to your needs:

498 out of 564 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

123 out of 135 gave 5 stars

Q: Communication and follow-up from the Salesperson:

119 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

131 out of 136 gave 5 stars

Q: Condition of the work area after job completion:

514 out of 559 gave 5 stars

Q: How likely would you be to use our company again?

506 out of 558 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

497 out of 559 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

396 out of 424 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

386 out of 426 gave 5 stars

Q: Overall experience with the Service Technician:

391 out of 425 gave 5 stars

Q: Please rate your overall experience with our company:

497 out of 556 gave 5 stars