97.101033295063 100
4.9

495 reviews since November, 2015

Harrell King Heating and Air
229-248-5464 ·
Bainbridge , GA 39819

Consumer Review Summary

495 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

444 out of 481 gave 5 stars

Q: Timeliness in responding to your needs:

430 out of 489 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

86 out of 95 gave 5 stars

Q: Communication and follow-up from the Salesperson:

86 out of 96 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

92 out of 96 gave 5 stars

Q: Condition of the work area after job completion:

442 out of 483 gave 5 stars

Q: How likely would you be to use our company again?

437 out of 483 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

428 out of 484 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

362 out of 387 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

352 out of 389 gave 5 stars

Q: Overall experience with the Service Technician:

359 out of 389 gave 5 stars

Q: Please rate your overall experience with our company:

430 out of 483 gave 5 stars