97.104504104726 100
4.9

512 reviews since November, 2015

Harrell King Heating and Air
229-248-5464 ·
Bainbridge , GA 39819

Consumer Review Summary

512 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

461 out of 498 gave 5 stars

Q: Timeliness in responding to your needs:

445 out of 506 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

101 out of 112 gave 5 stars

Q: Communication and follow-up from the Salesperson:

98 out of 113 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

109 out of 113 gave 5 stars

Q: Condition of the work area after job completion:

459 out of 500 gave 5 stars

Q: How likely would you be to use our company again?

453 out of 500 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

444 out of 501 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

362 out of 387 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

352 out of 389 gave 5 stars

Q: Overall experience with the Service Technician:

359 out of 389 gave 5 stars

Q: Please rate your overall experience with our company:

444 out of 499 gave 5 stars