97.200495993895 100
4.9

595 reviews since November, 2015

Harrell King Heating and Air
229-231-5948 ·
Bainbridge , GA 39819

Consumer Review Summary

595 reviews since November, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Harrell King Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

537 out of 581 gave 5 stars

Q: Timeliness in responding to your needs:

518 out of 587 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

143 out of 157 gave 5 stars

Q: Communication and follow-up from the Salesperson:

139 out of 158 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

151 out of 157 gave 5 stars

Q: Condition of the work area after job completion:

535 out of 582 gave 5 stars

Q: How likely would you be to use our company again?

526 out of 581 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

517 out of 582 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

397 out of 425 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

387 out of 427 gave 5 stars

Q: Overall experience with the Service Technician:

392 out of 426 gave 5 stars

Q: Please rate your overall experience with our company:

518 out of 579 gave 5 stars