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Stiles Services
96.926807760141 100
4.9

638 reviews since February, 2016

Stiles Services
(706) 548-1328 ยท
Athens, GA 30604

Consumer Review Summary

638 reviews since February, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Stiles Services. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

582 out of 630 gave 5 stars

Q: Timeliness in responding to your needs:

578 out of 631 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

538 out of 586 gave 5 stars

Q: Communication and follow-up from the Salesperson:

504 out of 583 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

545 out of 593 gave 5 stars

Q: Condition of the work area after job completion:

517 out of 624 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

13 out of 16 gave 5 stars

Q: How likely would you be to use our company again?

589 out of 631 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

582 out of 634 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

32 out of 37 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

32 out of 37 gave 5 stars

Q: Overall experience with the Service Technician:

32 out of 37 gave 5 stars

Q: Please rate your overall experience with our company:

567 out of 631 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Evans, GA on Verified Purchase
"The tech checked the system out and cleaned the outside coils on the AC. He did a great job and was an outstanding individual. Thanks..."
100% rating 100 from Athens, GA on Verified Purchase
"Would use them again! Thanks Everyone. "
83% rating 100 from Athens, GA on Verified Purchase
"The salesperson kept me informed with installation dates, and he himself came out on time."
97% rating 100 from Athens, GA on Verified Purchase
"Scotty, the sales rep, went above and beyond. He did whatever it took to solve any problems and always showed a friendly, positive can-do attitude. He is a real asset to your company."
97% rating 100 from Athens, GA on Verified Purchase
"Stiles always comes through when I need them! They exhibit patience, professionalism, and are easy to work with. I'm still waiting for the warranty, but I'm certain it's on the way. The weather was dreadful, and everyone was experiencing problems, yet Stiles somehow took care of me and my concerns in a timely manner. Stiles is the best!"
100% rating 100 from Lexington, GA on Verified Purchase
"Great company! "
97% rating 100 from Watkinsville, GA on Verified Purchase
"Scott is the reason I chose Stiles. Along with all of the other team members. They always do their best to serve the customers with excellence. I highly recommend them to anyone. "
100% rating 100 from Commerce, GA on Verified Purchase
"One of the best companies I have come in contact with, and I am 83 years old. Grade A+!"
100% rating 100 from Augusta, GA on Verified Purchase
"Everyone at Stiles is extremely courteous, knowledgeable, and prompt!"
100% rating 100 from Watkinsville, GA on Verified Purchase
"Excellent service. Will use your company in the future. "
(208 Remaining)