VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Stiles Services
96.969994116493 100
4.9

575 reviews since February, 2016

Stiles Services
(706) 548-1328 ·
Athens, GA 30604

Consumer Review Summary

575 reviews since February, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Stiles Services. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

524 out of 567 gave 5 stars

Q: Timeliness in responding to your needs:

521 out of 568 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

481 out of 523 gave 5 stars

Q: Communication and follow-up from the Salesperson:

450 out of 520 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

490 out of 530 gave 5 stars

Q: Condition of the work area after job completion:

464 out of 562 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

7 out of 10 gave 5 stars

Q: How likely would you be to use our company again?

532 out of 569 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

526 out of 571 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

32 out of 37 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

32 out of 37 gave 5 stars

Q: Overall experience with the Service Technician:

32 out of 37 gave 5 stars

Q: Please rate your overall experience with our company:

513 out of 568 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Athens, GA on Verified Purchase
"Fabulous company--fast response. They show up when they are supposed to. Good diagnostics, good work, and friendly staff on all levels."
100% rating 100 from Watkinsville, GA on Verified Purchase
"The solutions team, from those on the other end of the phone and email chains to the onsite installers, was a pleasure to work with. Good communication and efficiency were demonstrated from end to end."
97% rating 100 from Statham, GA on Verified Purchase
"Scotty was excellent throughout the whole process, very pleased!"
100% rating 100 from Winder, GA on Verified Purchase
"Top-notch. Our experience was seamless from beginning to end. Had a snow storm coming the same day of installation. The team worked quickly for us to have heat."
100% rating 100 from Athens, GA on Verified Purchase
"We appreciate the knowledge of the maintenance and sales associates without any pressure from them. So refreshing!"
100% rating 100 from Watkinsville, GA on Verified Purchase
"Stiles Services is a great company to work with. We have been with them for years. They are always prompt, professional, courteous, and effective. We would never consider using anyone else. "
100% rating 100 from Athens, GA on Verified Purchase
"Great!"
100% rating 100 from Athens, GA on Verified Purchase
"As always Stiles from start to finish helped me out when the heat pump quit working, and gave me options, everyone from Stiles has been honest, and kind, couldn't ask for better service. I would never hesitate to refer Stiles."
83% rating 100 from Winder, GA on Verified Purchase
"Quick service and installation of equipment. Good experience!"
100% rating 100 from Athens, GA on Verified Purchase
"Very pleased with the Carrier product (AC, furnace, outside unit, and the mini-split put-in sunroom addition ). Stiles has been providing service for this home’s system for 20+ years. I’m excited about the new energy-efficient system. The electronics in the thermostat controls have been a challenge but that is due to my senior citizen lack of experience. Stiles has been just great to work with and is a valued partner in maintaining the comfort and healthy environment in our home, especially the Global Plasma ionizer product that we added during COVID. Clean, healthy energy efficient HVAC system. After all, if you have good health you have got everything and CLEAN AIR is a big key component! Thanks!"
(194 Remaining)