VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Stiles Services
96.876192293018 100
4.9

591 reviews since February, 2016

Stiles Services
(706) 548-1328 ยท
Athens, GA 30604

Consumer Review Summary

591 reviews since February, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Stiles Services. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

538 out of 583 gave 5 stars

Q: Timeliness in responding to your needs:

534 out of 584 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

495 out of 539 gave 5 stars

Q: Communication and follow-up from the Salesperson:

461 out of 536 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

502 out of 546 gave 5 stars

Q: Condition of the work area after job completion:

474 out of 577 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

7 out of 10 gave 5 stars

Q: How likely would you be to use our company again?

546 out of 585 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

538 out of 587 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

32 out of 37 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

32 out of 37 gave 5 stars

Q: Overall experience with the Service Technician:

32 out of 37 gave 5 stars

Q: Please rate your overall experience with our company:

525 out of 584 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Athens, GA on Verified Purchase
"We highly recommend Stiles because of the years of satisfaction with the overall experience. It begins when we call and receive courteous and efficient assistance. When it comes time to investigate replacement or additional products, we always turn to Scott, who confidently problem-solves and makes recommendations. He works to make things as affordable as possible. The two installers (Matt and his colleague) were superlative in every way. No surprise that we keep coming back!"
100% rating 100 from Jefferson, GA on Verified Purchase
"Everyone is professional, polite, and hardworking."
100% rating 100 from Athens, GA on Verified Purchase
"Scotty and Jonathan were both professional and easy to work with. Cleanup was great, too. "
100% rating 100 from Hull, GA on Verified Purchase
"There is a reason I keep coming back to Stiles. They have always done exceptional work, and I trust them to take care of my needs. Their staff is welcoming and helpful. Their salesman is courteous and friendly, and explains everything in detail so that I am not left with questions when he leaves. Their installers are knowledgeable and very hard-working, even in difficult situations. I highly recommend this team of professionals. "
100% rating 100 from Athens, GA on Verified Purchase
"Fabulous company--fast response. They show up when they are supposed to. Good diagnostics, good work, and friendly staff on all levels."
100% rating 100 from Watkinsville, GA on Verified Purchase
"The solutions team, from those on the other end of the phone and email chains to the onsite installers, was a pleasure to work with. Good communication and efficiency were demonstrated from end to end."
97% rating 100 from Statham, GA on Verified Purchase
"Scotty was excellent throughout the whole process, very pleased!"
100% rating 100 from Winder, GA on Verified Purchase
"Top-notch. Our experience was seamless from beginning to end. Had a snow storm coming the same day of installation. The team worked quickly for us to have heat."
100% rating 100 from Athens, GA on Verified Purchase
"We appreciate the knowledge of the maintenance and sales associates without any pressure from them. So refreshing!"
100% rating 100 from Watkinsville, GA on Verified Purchase
"Stiles Services is a great company to work with. We have been with them for years. They are always prompt, professional, courteous, and effective. We would never consider using anyone else. "
(198 Remaining)