5
240 reviews since March, 2016
Consumer Review Summary
240 reviews since March, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Northside Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
228 out of 238 gave 5 stars
Q: Timeliness in responding to your needs:
225 out of 239 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
222 out of 229 gave 5 stars
Q: Communication and follow-up from the Salesperson:
218 out of 227 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
220 out of 229 gave 5 stars
Q: Condition of the work area after job completion:
227 out of 238 gave 5 stars
Q: How likely would you be to use our company again?
233 out of 239 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
231 out of 240 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
10 out of 10 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
9 out of 10 gave 5 stars
Q: Overall experience with the Service Technician:
10 out of 10 gave 5 stars
Q: Please rate your overall experience with our company:
235 out of 239 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS