98.283450704225 100
4.9

1,017 reviews since April, 2016

Neese Heating & Air Conditioning, Inc.
(770) 751-1850 ·
Alpharetta, GA 30005

Consumer Review Summary

1,017 reviews since April, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Neese Heating & Air Conditioning, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

956 out of 1,012 gave 5 stars

Q: Timeliness in responding to your needs:

963 out of 1,012 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

949 out of 1,005 gave 5 stars

Q: Communication and follow-up from the Salesperson:

910 out of 1,000 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

961 out of 1,009 gave 5 stars

Q: Condition of the work area after job completion:

928 out of 1,006 gave 5 stars

Q: How likely would you be to use our company again?

970 out of 1,014 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2 out of 2 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

963 out of 1,012 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2 out of 2 gave 5 stars

Q: Overall experience with the Service Technician:

2 out of 2 gave 5 stars

Q: Please rate your overall experience with our company:

956 out of 1,012 gave 5 stars