4.9
1,018 reviews since April, 2016
Consumer Review Summary
1,018 reviews since April, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Neese Heating & Air Conditioning, Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
957 out of 1,013 gave 5 stars
Q: Timeliness in responding to your needs:
964 out of 1,013 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
950 out of 1,006 gave 5 stars
Q: Communication and follow-up from the Salesperson:
911 out of 1,001 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
962 out of 1,010 gave 5 stars
Q: Condition of the work area after job completion:
929 out of 1,007 gave 5 stars
Q: How likely would you be to use our company again?
971 out of 1,015 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
2 out of 2 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
964 out of 1,013 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
2 out of 2 gave 5 stars
Q: Overall experience with the Service Technician:
2 out of 2 gave 5 stars
Q: Please rate your overall experience with our company:
957 out of 1,013 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS