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Wayne's Air Experts
98.971193415638 100
5

27 reviews since April, 2017

Wayne's Air Experts
(706) 863-1849 ·
Augusta, GA 30917

Consumer Review Summary

27 reviews since April, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Wayne's Air Experts. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

26 out of 27 gave 5 stars

Q: Timeliness in responding to your needs:

27 out of 27 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

18 out of 19 gave 5 stars

Q: Communication and follow-up from the Salesperson:

17 out of 19 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

19 out of 19 gave 5 stars

Q: Condition of the work area after job completion:

24 out of 27 gave 5 stars

Q: How likely would you be to use our company again?

26 out of 27 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

26 out of 27 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

8 out of 8 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

8 out of 8 gave 5 stars

Q: Overall experience with the Service Technician:

8 out of 8 gave 5 stars

Q: Please rate your overall experience with our company:

26 out of 27 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Augusta, GA on Verified Purchase
"I have used this company for years. I have trusted them and they have never disappointed. I will always use them."
100% rating 100 from North Augusta, SC on Verified Purchase
"No problems, you all are very courteous on the phone and show up quickly to handle all my problems. The price is very reasonable and the technicians are courteous and knowledgeable. Thanks again!"
100% rating 100 from Evans, GA on Verified Purchase
"The fix recommended by the service technician worked well, and my renter is very happy!!"
100% rating 100 from Augusta, GA on Verified Purchase
"First class service and support."
100% rating 100 from Augusta, GA on Verified Purchase
"Great company to work with!"
100% rating 100 from Evans, GA on Verified Purchase
"Great company and I feel they are honest with me. "
100% rating 100 from Evans, GA on Verified Purchase
"Outstanding excellent "
100% rating 100 from Evans, GA on Verified Purchase
"We were not expecting to have to replace the entire system so quickly, but your techs were extremely knowledgeable and we appreciated the help with financing."
100% rating 100 from Martinez, GA on Verified Purchase
"The team fit us in between other jobs. Our unit was replaced super quick, y'all got our a/c back on much quicker than we thought possible!"
100% rating 100 from North Augusta, SC on Verified Purchase
"You all have been so responsive. I was able to make appointments that worked with my time schedule. Service personnel came when they said they would. Everything was explained to my satisfaction. I really felt I could trust that the technicians were honest and qualified. Trust is a big deal."
(2 Remaining)