Customer Reviews for Mr. Wilson Heating & Air

Mr. Wilson Heating & Air

205 reviews since May, 2016

(210) 308-9866 · mrwilsonair.com
San Antonio, TX 78216

Consumer Review Summary

205 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mr. Wilson Heating & Air. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

201 out of 203 gave 5 stars

Q: Timeliness in responding to your needs:

192 out of 202 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

195 out of 201 gave 5 stars

Q: Communication and follow-up from the Salesperson:

186 out of 200 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

196 out of 202 gave 5 stars

Q: Condition of the work area after job completion:

193 out of 204 gave 5 stars

Q: How likely would you be to use our company again?

197 out of 203 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

197 out of 203 gave 5 stars

Q: Please rate your overall experience with our company:

196 out of 204 gave 5 stars

	100% rating 100 by M.B. from San Antonio, TX on 07/18/25 Verified Purchase "I felt very comfortable with your employees. Friendly, and I can tell that they enjoy their job. They care, and it shows."
	100% rating 100 by D.P. from San Antonio, TX on 07/01/25 Verified Purchase "All around a great company, everyone, and I mean everyone, was friendly, informative very motivated workers, the whole experience was great. I’m so glad I went with Mr. Wilson."
	100% rating 100 by D.F. from San Antonio, TX on 06/25/25 Verified Purchase "So much better than the previous company. Will recommend to others for sure. Very professional and easy to work with."
	100% rating 100 by C.W. from San Antonio, TX on 06/13/25 Verified Purchase "The whole team was attentive, knowledgeable, and committed to working with me and my individual needs. I am extremely grateful for the quality of the installation and follow-up."
	100% rating 100 by C.G. from Helotes, TX on 06/04/25 Verified Purchase "Mr. Wilson has always been very prompt and knowledgeable about their services and products. I feel they care about the customers' wants and needs. I do not feel they are just trying to make a sale."
	97% rating 100 by E.G. from San Antonio, TX on 05/25/25 Verified Purchase "The response was over the top, and a very responsive team of individuals made it happen in a very short time. Excellent people who know their jobs. "
	100% rating 100 by J.A. from San Antonio, TX on 05/13/25 Verified Purchase "Outstanding."
	100% rating 100 by B.B. from Boerne, TX on 05/09/25 Verified Purchase "I've been a customer for over 20 years. It's nice to have a company you know and trust to handle your needs, that you can trust and depend on. The Wilson family is the best and I highly recommend them to everyone!"
	100% rating 100 by M.A. from San Antonio, TX on 05/07/25 Verified Purchase "Everything was done the same day. The installers knew what they were doing. Y’all service our other houses, and y’all do a great job every time."
	97% rating 100 by M.W. from Universal Cty, TX on 04/20/25 Verified Purchase "This was a second HVAC installation by your company, and each was professionally installed and maintained in a satisfactory manner. Had I not been completely satisfied I would not have entered into another install or business arrangement. I also prefer dealing with a company that has continuity and consistency in its entire staff. "

(85 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS