Customer Reviews for Mr. Wilson Heating & Air

Mr. Wilson Heating & Air

4.9

200 reviews since May, 2016

(210) 308-9866 · mrwilsonair.com
San Antonio, TX 78216

Consumer Review Summary

200 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mr. Wilson Heating & Air. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

196 out of 198 gave 5 stars

Q: Timeliness in responding to your needs:

187 out of 197 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

190 out of 196 gave 5 stars

Q: Communication and follow-up from the Salesperson:

181 out of 195 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

191 out of 197 gave 5 stars

Q: Condition of the work area after job completion:

188 out of 199 gave 5 stars

Q: How likely would you be to use our company again?

192 out of 198 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

193 out of 199 gave 5 stars

Q: Please rate your overall experience with our company:

191 out of 199 gave 5 stars

	100% rating 100 by D.P. from San Antonio, TX on 07/01/25 Verified Purchase "All around a great company, everyone, and I mean everyone, was friendly, informative very motivated workers, the whole experience was great. I’m so glad I went with Mr. Wilson."
	100% rating 100 by D.F. from San Antonio, TX on 06/25/25 Verified Purchase "So much better than the previous company. Will recommend to others for sure. Very professional and easy to work with."
	100% rating 100 by C.W. from San Antonio, TX on 06/13/25 Verified Purchase "The whole team was attentive, knowledgeable, and committed to working with me and my individual needs. I am extremely grateful for the quality of the installation and follow-up."
	100% rating 100 by C.G. from Helotes, TX on 06/04/25 Verified Purchase "Mr. Wilson has always been very prompt and knowledgeable about their services and products. I feel they care about the customers' wants and needs. I do not feel they are just trying to make a sale."
	97% rating 100 by E.G. from San Antonio, TX on 05/25/25 Verified Purchase "The response was over the top, and a very responsive team of individuals made it happen in a very short time. Excellent people who know their jobs. "
	100% rating 100 by J.A. from San Antonio, TX on 05/13/25 Verified Purchase "Outstanding."
	100% rating 100 by B.B. from Boerne, TX on 05/09/25 Verified Purchase "I've been a customer for over 20 years. It's nice to have a company you know and trust to handle your needs, that you can trust and depend on. The Wilson family is the best and I highly recommend them to everyone!"
	100% rating 100 by M.A. from San Antonio, TX on 05/07/25 Verified Purchase "Everything was done the same day. The installers knew what they were doing. Y’all service our other houses, and y’all do a great job every time."
	97% rating 100 by M.W. from Universal Cty, TX on 04/20/25 Verified Purchase "This was a second HVAC installation by your company, and each was professionally installed and maintained in a satisfactory manner. Had I not been completely satisfied I would not have entered into another install or business arrangement. I also prefer dealing with a company that has continuity and consistency in its entire staff. "
	100% rating 100 by G.S. from San Antonio, TX on 03/25/25 Verified Purchase "Sincere concern for installing the correct product for my needs and providing access to appropriate financing. "

(84 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS