VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Mr. Wilson Heating & Air
98.383233532934 100
4.9

188 reviews since May, 2016

Mr. Wilson Heating & Air
(210) 308-9866 ·
San Antonio, TX 78216

Consumer Review Summary

188 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mr. Wilson Heating & Air. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

184 out of 186 gave 5 stars

Q: Timeliness in responding to your needs:

175 out of 185 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

178 out of 184 gave 5 stars

Q: Communication and follow-up from the Salesperson:

169 out of 183 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

179 out of 185 gave 5 stars

Q: Condition of the work area after job completion:

176 out of 187 gave 5 stars

Q: How likely would you be to use our company again?

180 out of 186 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

181 out of 187 gave 5 stars

Q: Please rate your overall experience with our company:

180 out of 187 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from San Antonio, TX on Verified Purchase
"Sincere concern for installing the correct product for my needs and providing access to appropriate financing. "
100% rating 100 from San Antonio, TX on Verified Purchase
"The entire unit installation was done in a timely and professional manner. I would like to commend everyone at Mr. Wilson Heating & Air for the excellent manner in which our unit installation was handled!"
100% rating 100 from Boerne, TX on Verified Purchase
"From sales discussion to install - I was impressed with the professionalism, knowledge, and courtesy."
100% rating 100 from San Antonio, TX on Verified Purchase
"Professional work! Courteous Employees! Attention by the owner! "
100% rating 100 from San Antonio, TX on Verified Purchase
"I have been a customer of Mr. Wilson's for over 30 years. I have never been disappointed by Tim Wilson and/or his staff. Highly recommend."
100% rating 100 from San Antonio, TX on Verified Purchase
"Mr Wilson did a wonderful job! They were on time, thorough in finding out our needs, and went above and beyond to make this easy. They had easy financing options, and great AC machine options, and were friendly and courteous the whole time. Couldn’t be happier!! "
100% rating 100 from Port Aransas, TX on Verified Purchase
"I was initially referred by another customer and neighbor. We both signed up for maintenance programs a few years ago. Given that basic A/C equipment is all pretty decent and reliable, the big difference would be in sales and service, something Mr. Wilson's staff and crews are good at. Thanks!"
100% rating 100 from San Antonio, TX on Verified Purchase
"Great support from the team and appreciate the very timely installation. "
100% rating 100 from San Antonio, TX on Verified Purchase
"Every individual I have worked with has been very professional, helpful, and knowledgeable and taken care of questions, concerns, and advice I needed. Thank you all! "
100% rating 100 from San Antonio, TX on Verified Purchase
"The installation was great, was kept informed on the installation process. The installers were great people! Even got a window unit to keep us cool during the time of AC lost. "
(75 Remaining)