4.9
417 reviews since July, 2016
Consumer Review Summary
417 reviews since July, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ward Heating, Air Conditioning and Heating Oil. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
400 out of 414 gave 5 stars
Q: Timeliness in responding to your needs:
388 out of 416 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
396 out of 413 gave 5 stars
Q: Communication and follow-up from the Salesperson:
377 out of 410 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
383 out of 414 gave 5 stars
Q: Condition of the work area after job completion:
371 out of 414 gave 5 stars
Q: How likely would you be to use our company again?
399 out of 415 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
2 out of 2 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
394 out of 416 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
2 out of 2 gave 5 stars
Q: Overall experience with the Service Technician:
2 out of 2 gave 5 stars
Q: Please rate your overall experience with our company:
390 out of 413 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS