4.9
445 reviews since July, 2016
Consumer Review Summary
445 reviews since July, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ward Heating, Air Conditioning and Heating Oil. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
428 out of 442 gave 5 stars
Q: Timeliness in responding to your needs:
414 out of 444 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
421 out of 441 gave 5 stars
Q: Communication and follow-up from the Salesperson:
401 out of 438 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
409 out of 442 gave 5 stars
Q: Condition of the work area after job completion:
397 out of 442 gave 5 stars
Q: How likely would you be to use our company again?
423 out of 443 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
2 out of 2 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
418 out of 444 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
2 out of 2 gave 5 stars
Q: Overall experience with the Service Technician:
2 out of 2 gave 5 stars
Q: Please rate your overall experience with our company:
416 out of 441 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS