VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Ward Heating, Air Conditioning and Heating Oil
98.111567635904 100
4.9

353 reviews since July, 2016

Ward Heating, Air Conditioning and Heating Oil
(856) 829-4985 ·
Riverton, NJ 08077

Consumer Review Summary

353 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ward Heating, Air Conditioning and Heating Oil. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

340 out of 351 gave 5 stars

Q: Timeliness in responding to your needs:

328 out of 353 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

334 out of 350 gave 5 stars

Q: Communication and follow-up from the Salesperson:

320 out of 348 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

324 out of 351 gave 5 stars

Q: Condition of the work area after job completion:

312 out of 351 gave 5 stars

Q: How likely would you be to use our company again?

337 out of 352 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2 out of 2 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

332 out of 352 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2 out of 2 gave 5 stars

Q: Overall experience with the Service Technician:

2 out of 2 gave 5 stars

Q: Please rate your overall experience with our company:

329 out of 350 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Edgewater Prk, NJ on Verified Purchase
"We appreciate your expertise and great work. Pleasant to work with."
100% rating 100 from Burlington, NJ on Verified Purchase
"A job well done!"
100% rating 100 from Cherry Hill, NJ on Verified Purchase
"I have been a customer of Ward for years when needed. Great company. Every person I deal with is courteous, helpful and do good work. "
100% rating 100 from Cinnaminson, NJ on Verified Purchase
"Overall very pleased with the installation team--from the review of the estimate, office staff, and the installer. All were professional and pleasant to work with"
100% rating 100 from Long Bch Twp, NJ on Verified Purchase
"Thanks for the fantastic service!"
100% rating 100 from Cherry Hill, NJ on Verified Purchase
"Ward installed my heater many years ago and was pleased. Now they installed A.C. and still am pleased with them."
100% rating 100 from Cinnaminson, NJ on Verified Purchase
"The Ward Company has been excellent to deal with on every level and I will continue to use them and recommend them to others. "
100% rating 100 from Delran, NJ on Verified Purchase
"Excellent team from my initial call to consultation to install. All were very knowledgeable. "
100% rating 100 from Cinnaminson, NJ on Verified Purchase
"We trust Thomas and his team and the product that was used and know we can rely on them if and when needed."
100% rating 100 from Riverton, NJ on Verified Purchase
"Tom W. was excellent. He came out immediately with a quote after the office person arranged a technician's inspection. In the middle of a heat wave, we had a new A/C system installed with 48 hours."
(96 Remaining)