4.9
397 reviews since July, 2016
Consumer Review Summary
397 reviews since July, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ward Heating, Air Conditioning and Heating Oil. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
381 out of 394 gave 5 stars
Q: Timeliness in responding to your needs:
371 out of 396 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
377 out of 393 gave 5 stars
Q: Communication and follow-up from the Salesperson:
359 out of 390 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
364 out of 394 gave 5 stars
Q: Condition of the work area after job completion:
352 out of 394 gave 5 stars
Q: How likely would you be to use our company again?
379 out of 395 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
2 out of 2 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
375 out of 396 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
2 out of 2 gave 5 stars
Q: Overall experience with the Service Technician:
2 out of 2 gave 5 stars
Q: Please rate your overall experience with our company:
370 out of 393 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS