4.9
411 reviews since July, 2016
Consumer Review Summary
411 reviews since July, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ward Heating, Air Conditioning and Heating Oil. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
394 out of 408 gave 5 stars
Q: Timeliness in responding to your needs:
382 out of 410 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
390 out of 407 gave 5 stars
Q: Communication and follow-up from the Salesperson:
371 out of 404 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
378 out of 408 gave 5 stars
Q: Condition of the work area after job completion:
366 out of 408 gave 5 stars
Q: How likely would you be to use our company again?
393 out of 409 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
2 out of 2 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
388 out of 410 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
2 out of 2 gave 5 stars
Q: Overall experience with the Service Technician:
2 out of 2 gave 5 stars
Q: Please rate your overall experience with our company:
384 out of 407 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS