VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Ward Heating, Air Conditioning and Heating Oil
98.097826086957 100
4.9

442 reviews since July, 2016

Ward Heating, Air Conditioning and Heating Oil
(856) 829-4985 ·
Riverton, NJ 08077

Consumer Review Summary

442 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ward Heating, Air Conditioning and Heating Oil. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

425 out of 439 gave 5 stars

Q: Timeliness in responding to your needs:

411 out of 441 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

418 out of 438 gave 5 stars

Q: Communication and follow-up from the Salesperson:

398 out of 435 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

406 out of 439 gave 5 stars

Q: Condition of the work area after job completion:

394 out of 439 gave 5 stars

Q: How likely would you be to use our company again?

420 out of 440 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2 out of 2 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

415 out of 441 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2 out of 2 gave 5 stars

Q: Overall experience with the Service Technician:

2 out of 2 gave 5 stars

Q: Please rate your overall experience with our company:

413 out of 438 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Delran, NJ on Verified Purchase
"Excellent Customer Service……"
100% rating 100 from Burlington, NJ on Verified Purchase
"We’re quite pleased with the service and installation of our new A/C unit. The team was very professional and knowledgeable, and cleaned up afterwards. They did a great job. The price was the best of all the estimates we got, and we’ll definitely recommend you to anyone who needs any HVAC repairs or replacement! "
100% rating 100 from Cinnaminson, NJ on Verified Purchase
"Great experience from start to finish!"
100% rating 100 from Cinnaminson, NJ on Verified Purchase
"Everything went well from start to finish. The cost was less than I thought it would be. A lot less. Thanks to all. Jill is a real professional and caring. The whole crew was nice guys and worked nonstop. Thanks for a good experience. "
100% rating 100 from Delran, NJ on Verified Purchase
"Keep up the good work!!"
100% rating 100 from Delran, NJ on Verified Purchase
"10/10 experience. Couldn’t ask for a better company. "
100% rating 100 from Medford, NJ on Verified Purchase
"Thank you! The team did an excellent job!"
100% rating 100 from Cinnaminson, NJ on Verified Purchase
"Thank you for the job well done and also for the delicious cookies. "
100% rating 100 from Cinnaminson, NJ on Verified Purchase
"Everything went smoothly throughout the process, and we are very pleased with how Tom and his crew handled everything. We have been customers for the last five years since we moved into our house, and each interaction with a member of the Ward team has been great, so we would most certainly recommend them to anyone needing HVAC services."
100% rating 100 from Cinnaminson, NJ on Verified Purchase
"Everyone I dealt with at Ward was excellent. All had great customer service skills and thorough knowledge of the product, the sale, installation, and service. "
(132 Remaining)