VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Hurlburt Heating & Plumbing, Inc.
97.513035476945 100
4.9

2,192 reviews since May, 2016

Hurlburt Heating & Plumbing, Inc.
(715) 283-4422 ·
Menomonie, WI 54751

Consumer Review Summary

2,192 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hurlburt Heating & Plumbing, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

2,073 out of 2,176 gave 5 stars

Q: Timeliness in responding to your needs:

2,003 out of 2,184 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

2,025 out of 2,176 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1,893 out of 2,163 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

2,045 out of 2,176 gave 5 stars

Q: Condition of the work area after job completion:

1,970 out of 2,177 gave 5 stars

Q: How likely would you be to use our company again?

1,967 out of 2,171 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,960 out of 2,168 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2 out of 2 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2 out of 2 gave 5 stars

Q: Overall experience with the Service Technician:

2 out of 2 gave 5 stars

Q: Please rate your overall experience with our company:

1,968 out of 2,165 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Chippewa Fls, WI on Verified Purchase
"Every experience with your employees has been pleasant and professional. Great company."
100% rating 100 from Eau Claire, WI on Verified Purchase
"I have an air conditioner that was installed in February, haven’t used it yet. I don’t expect any issues at all when it starts up in May. The sales and install team did a fantastic job! I appreciate the Thank you gift that you sent."
100% rating 100 from Eau Claire, WI on Verified Purchase
"Installation was very well done. They came back to fix a leak quickly and helped with the setting of the thermostat."
100% rating 100 from Afton, MN on Verified Purchase
"We had a fantastic experience from start to finish with our recent mini split installation. Everyone we worked with was kind, knowledgeable, and responsive. The team installed the mini-splits beautifully and left the space clean, which we really appreciated. Throughout the process, we were kept informed and had all of our questions answered promptly. We’ve been completely satisfied and would absolutely recommend them to others—we’d gladly work with them again!"
100% rating 100 from Eau Claire, WI on Verified Purchase
"I worked with Bubba on the sales side. He was very knowledgeable and easy to work with. Bubba always responded right away to any of the questions I had. The installation was done very professionally and surprisingly fast - it's like they've done this before! The area was cleaner after the installation than it was before they started. Thanks, Team Hurlburt!! :)"
100% rating 100 from Hammond, WI on Verified Purchase
"Excellent experience. Will certainly recommend!"
100% rating 100 from Eau Claire, WI on Verified Purchase
"Everyone was wonderful and professional."
100% rating 100 from Stillwater, MN on Verified Purchase
"Lennox top quality. The work is excellent. Installers are always communicating with us and letting us know what they are doing and why."
100% rating 100 from Eau Claire, WI on Verified Purchase
"Job well done!"
100% rating 100 from Altoona, WI on Verified Purchase
"Dylan, Andrew, Cody and Ethan were exceptional. They were all very kind and caring. Very knowledgeable in all aspects of the job and were very upfront and honest! They provided the right equipment for my needs and were very helpful for giving maintenance/service advice! 5 stars!"
(892 Remaining)