Customer Reviews for Hurlburt Heating & Plumbing, Inc.

4.9

2,462 reviews since May, 2016

(715) 283-4422 · HurlburtHP.com
Menomonie, WI 54751

Consumer Review Summary

2,462 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hurlburt Heating & Plumbing, Inc.. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

2,324 out of 2,442 gave 5 stars

Q: Timeliness in responding to your needs:

2,254 out of 2,453 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

2,282 out of 2,444 gave 5 stars

Q: Communication and follow-up from the Salesperson:

2,140 out of 2,430 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

2,298 out of 2,443 gave 5 stars

Q: Condition of the work area after job completion:

2,220 out of 2,446 gave 5 stars

Q: How likely would you be to use our company again?

2,213 out of 2,440 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

2,202 out of 2,435 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2 out of 2 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2 out of 2 gave 5 stars

Q: Overall experience with the Service Technician:

2 out of 2 gave 5 stars

Q: Please rate your overall experience with our company:

2,212 out of 2,430 gave 5 stars

	100% rating 100 by J.G. from Eau Claire, WI on 09/26/25 Verified Purchase "Great experience. Installers were well-trained and very courteous. Hardly noticed they were there. Started and completed in the time quoted. Cleaned up well after completion."
	100% rating 100 by A.S. from White Bear Lk, MN on 09/25/25 Verified Purchase "Each and every person I had the pleasure of working with was super helpful, knowledgeable, and kind. All of my questions were respectfully answered."
	100% rating 100 by J.L. from Eau Claire, WI on 09/16/25 Verified Purchase "I was impressed with every aspect of this purchase, installation, clean-up, and communication."
	100% rating 100 by W.H. from Stillwater, MN on 09/12/25 Verified Purchase "Very quick and professional!"
	97% rating 100 by J.W. from Eau Claire, WI on 09/11/25 Verified Purchase "Great staff and service. We will definitely call them again."
	100% rating 100 by A.G. from Roberts, WI on 09/05/25 Verified Purchase "I actually made a point to drive over to Menomonie and tell the front counter guy that I didn't think total customer service like that even existed anymore. Best experience ever."
	97% rating 100 by J.C. from Inver Grove, MN on 09/05/25 Verified Purchase "Your team was great, especially Mason, who is very helpful and reliable. Thank you!"
	100% rating 100 by K.V. from Knapp, WI on 09/04/25 Verified Purchase "Everyone was very friendly and willing to answer questions. They also weren't pushy about what I should do or buy."
	100% rating 100 by B.G. from Hudson, WI on 09/04/25 Verified Purchase "Fantastic service. Very professional and knowledgeable throughout the process. The team did a great job discussing options and the plan to fix the A/C."
	100% rating 100 by T.F. from Eau Claire, WI on 09/04/25 Verified Purchase "Hurlburt was excellent in all respects. We would have no hesitation in using them again."

(991 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS