Customer Reviews for Hurlburt Heating & Plumbing, Inc.

4.9

2,435 reviews since May, 2016

(715) 283-4422 · HurlburtHP.com
Menomonie, WI 54751

Consumer Review Summary

2,435 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hurlburt Heating & Plumbing, Inc.. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

2,299 out of 2,415 gave 5 stars

Q: Timeliness in responding to your needs:

2,228 out of 2,426 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

2,256 out of 2,417 gave 5 stars

Q: Communication and follow-up from the Salesperson:

2,116 out of 2,404 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

2,273 out of 2,416 gave 5 stars

Q: Condition of the work area after job completion:

2,194 out of 2,419 gave 5 stars

Q: How likely would you be to use our company again?

2,187 out of 2,413 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

2,177 out of 2,408 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2 out of 2 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2 out of 2 gave 5 stars

Q: Overall experience with the Service Technician:

2 out of 2 gave 5 stars

Q: Please rate your overall experience with our company:

2,185 out of 2,403 gave 5 stars

	100% rating 100 by J.L. from Eau Claire, WI on 09/16/25 Verified Purchase "I was impressed with every aspect of this purchase, installation, clean-up, and communication."
	97% rating 100 by J.W. from Eau Claire, WI on 09/11/25 Verified Purchase "Great staff and service. We will definitely call them again."
	100% rating 100 by A.G. from Roberts, WI on 09/05/25 Verified Purchase "I actually made a point to drive over to Menomonie and tell the front counter guy that I didn't think total customer service like that even existed anymore. Best experience ever."
	100% rating 100 by B.G. from Hudson, WI on 09/04/25 Verified Purchase "Fantastic service. Very professional and knowledgeable throughout the process. The team did a great job discussing options and the plan to fix the A/C."
	100% rating 100 by T.F. from Eau Claire, WI on 09/04/25 Verified Purchase "Hurlburt was excellent in all respects. We would have no hesitation in using them again."
	100% rating 100 by T.H. from St Paul Park, MN on 08/29/25 Verified Purchase "Mason, the salesperson, and Ashly, the installation coordinator, were excellent to work with. They were both professional and available for any questions. Highly recommend Hurlburt, and my niece has already had an air conditioner installed. "
	100% rating 100 by M.R. from Saint Paul, MN on 08/28/25 Verified Purchase "I felt well taken care of throughout the process; all parties involved demonstrated professionalism, knowledge, and courtesy. Also, the cookies hit the spot, thank you!"
	100% rating 100 by R.E. from Colfax, WI on 08/28/25 Verified Purchase "All the staff who have serviced plumbing, AC, and furnace diagnoses and installations have been professional and explained issues thoroughly. Comfortable to have in my home. Your receptionists are great at listening to problems being experienced and are prompt at arranging service. "
	97% rating 100 by J.W. from Durand, WI on 08/27/25 Verified Purchase "Adam was one of the reasons we went with you. Other reasons are timely in meeting our needs. Willing to negotiate the price and brand of the furnace and air conditioner. We were not home to experience the installer. The work area is clean, which says a lot about the person(s)."
	100% rating 100 by L.R. from Cottage Grove, MN on 08/23/25 Verified Purchase "Thank you! We were very happy with your service!"

(986 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS