98.03542916325 100
4.9

2,611 reviews since May, 2016

Faust Heating & A/C Co. Inc.
(610) 837-9100 ·
Bath, PA 18014

Consumer Review Summary

2,611 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Faust Heating & A/C Co. Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

2,357 out of 2,535 gave 5 stars

Q: Timeliness in responding to your needs:

2,328 out of 2,544 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

38 out of 42 gave 5 stars

Q: Communication and follow-up from the Salesperson:

34 out of 42 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

38 out of 42 gave 5 stars

Q: Condition of the work area after job completion:

2,394 out of 2,516 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

37 out of 42 gave 5 stars

Q: How likely would you be to use our company again?

2,393 out of 2,556 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

2,372 out of 2,561 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,424 out of 2,500 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,354 out of 2,485 gave 5 stars

Q: Overall experience with the Service Technician:

2,364 out of 2,462 gave 5 stars

Q: Please rate your overall experience with our company:

2,369 out of 2,546 gave 5 stars

Q: Installer arrival time and beginning the work

33 out of 34 gave 5 stars

Q: Installer timeliness in completing the work

32 out of 34 gave 5 stars

Q: Installer work ethic

34 out of 34 gave 5 stars

Q: Installer quality of workmanship

31 out of 33 gave 5 stars

Q: Installer friendliness and courtesy

32 out of 32 gave 5 stars

Q: Installer care for cleanliness of your home and work area

33 out of 34 gave 5 stars

Q: Installer explanation on how to operate system

28 out of 33 gave 5 stars

Q: Installer appearance and attire

32 out of 33 gave 5 stars

Q: Overall customer experience with our installers

32 out of 33 gave 5 stars