98.500810372771 100
5

206 reviews since May, 2016

Arctic Heating & Cooling
815-459-1255 ·
Crystal Lake, IL 60014

Consumer Review Summary

206 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Arctic Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

193 out of 207 gave 5 stars

Q: Timeliness in responding to your needs:

188 out of 208 gave 5 stars

Q: Condition of the work area after job completion:

198 out of 207 gave 5 stars

Q: How likely would you be to use our company again?

196 out of 205 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

198 out of 206 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

196 out of 208 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

193 out of 203 gave 5 stars

Q: Overall experience with the Service Technician:

192 out of 204 gave 5 stars

Q: Please rate your overall experience with our company:

193 out of 203 gave 5 stars