98.654345006485 100
5

171 reviews since May, 2016

Arctic Heating & Cooling
815-459-1255 ·
Crystal Lake, IL 60014

Consumer Review Summary

171 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Arctic Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

162 out of 173 gave 5 stars

Q: Timeliness in responding to your needs:

157 out of 173 gave 5 stars

Q: Condition of the work area after job completion:

166 out of 172 gave 5 stars

Q: How likely would you be to use our company again?

163 out of 171 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

165 out of 172 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

164 out of 173 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

164 out of 170 gave 5 stars

Q: Overall experience with the Service Technician:

162 out of 169 gave 5 stars

Q: Please rate your overall experience with our company:

162 out of 169 gave 5 stars