98.666210670315 100
5

162 reviews since May, 2016

Arctic Heating and Cooling LLC
815-459-1255 ·
Crystal Lake, IL 60014

Consumer Review Summary

162 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Arctic Heating and Cooling LLC. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

154 out of 164 gave 5 stars

Q: Timeliness in responding to your needs:

150 out of 165 gave 5 stars

Q: Condition of the work area after job completion:

157 out of 163 gave 5 stars

Q: How likely would you be to use our company again?

155 out of 162 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

157 out of 163 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

155 out of 164 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

155 out of 161 gave 5 stars

Q: Overall experience with the Service Technician:

153 out of 160 gave 5 stars

Q: Please rate your overall experience with our company:

154 out of 160 gave 5 stars