98.666067146283 100
5

185 reviews since May, 2016

Arctic Heating & Cooling
815-459-1255 ·
Crystal Lake, IL 60014

Consumer Review Summary

185 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Arctic Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

175 out of 187 gave 5 stars

Q: Timeliness in responding to your needs:

171 out of 187 gave 5 stars

Q: Condition of the work area after job completion:

179 out of 186 gave 5 stars

Q: How likely would you be to use our company again?

177 out of 185 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

179 out of 186 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

178 out of 187 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

177 out of 184 gave 5 stars

Q: Overall experience with the Service Technician:

175 out of 183 gave 5 stars

Q: Please rate your overall experience with our company:

175 out of 183 gave 5 stars