98.640819964349 100
5

250 reviews since May, 2016

Arctic Heating & Cooling
815-459-1255 ·
Crystal Lake, IL 60014

Consumer Review Summary

250 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Arctic Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

235 out of 250 gave 5 stars

Q: Timeliness in responding to your needs:

229 out of 251 gave 5 stars

Q: Condition of the work area after job completion:

241 out of 250 gave 5 stars

Q: How likely would you be to use our company again?

238 out of 249 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

242 out of 250 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

239 out of 252 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

236 out of 247 gave 5 stars

Q: Overall experience with the Service Technician:

235 out of 248 gave 5 stars

Q: Please rate your overall experience with our company:

237 out of 247 gave 5 stars