98.508064516129 100
5

207 reviews since May, 2016

Arctic Heating & Cooling
815-459-1255 ·
Crystal Lake, IL 60014

Consumer Review Summary

207 reviews since May, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Arctic Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

194 out of 208 gave 5 stars

Q: Timeliness in responding to your needs:

189 out of 209 gave 5 stars

Q: Condition of the work area after job completion:

199 out of 208 gave 5 stars

Q: How likely would you be to use our company again?

197 out of 206 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

199 out of 207 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

197 out of 209 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

194 out of 204 gave 5 stars

Q: Overall experience with the Service Technician:

193 out of 205 gave 5 stars

Q: Please rate your overall experience with our company:

194 out of 204 gave 5 stars