4.9
11,406 reviews since May, 2016
Consumer Review Summary
11,406 reviews since May, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of McNally's Heating and Cooling. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
10,426 out of 11,281 gave 5 stars
Q: Timeliness in responding to your needs:
10,323 out of 11,304 gave 5 stars
Q: Condition of the work area after job completion:
10,606 out of 11,204 gave 5 stars
Q: How likely would you be to use our company again?
10,287 out of 11,261 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
10,067 out of 11,229 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
10,883 out of 11,306 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
10,623 out of 11,258 gave 5 stars
Q: Overall experience with the Service Technician:
10,614 out of 11,202 gave 5 stars
Q: Please rate your overall experience with our company:
10,217 out of 11,195 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS