4.9
11,405 reviews since May, 2016
Consumer Review Summary
11,405 reviews since May, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of McNally's Heating and Cooling. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
10,425 out of 11,280 gave 5 stars
Q: Timeliness in responding to your needs:
10,322 out of 11,303 gave 5 stars
Q: Condition of the work area after job completion:
10,605 out of 11,203 gave 5 stars
Q: How likely would you be to use our company again?
10,286 out of 11,260 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
10,066 out of 11,228 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
10,882 out of 11,305 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
10,622 out of 11,257 gave 5 stars
Q: Overall experience with the Service Technician:
10,613 out of 11,201 gave 5 stars
Q: Please rate your overall experience with our company:
10,216 out of 11,194 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS