4.9
10,004 reviews since May, 2016
Consumer Review Summary
10,004 reviews since May, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of McNally's Heating and Cooling. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
9,131 out of 9,895 gave 5 stars
Q: Timeliness in responding to your needs:
9,041 out of 9,917 gave 5 stars
Q: Condition of the work area after job completion:
9,304 out of 9,829 gave 5 stars
Q: How likely would you be to use our company again?
9,032 out of 9,887 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
8,854 out of 9,858 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
9,564 out of 9,918 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
9,322 out of 9,871 gave 5 stars
Q: Overall experience with the Service Technician:
9,324 out of 9,825 gave 5 stars
Q: Please rate your overall experience with our company:
8,973 out of 9,827 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS