4.9
11,512 reviews since May, 2016
Consumer Review Summary
11,512 reviews since May, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of McNally's Heating and Cooling. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
10,526 out of 11,383 gave 5 stars
Q: Timeliness in responding to your needs:
10,422 out of 11,407 gave 5 stars
Q: Condition of the work area after job completion:
10,709 out of 11,308 gave 5 stars
Q: How likely would you be to use our company again?
10,380 out of 11,366 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
10,160 out of 11,333 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
10,984 out of 11,410 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
10,719 out of 11,362 gave 5 stars
Q: Overall experience with the Service Technician:
10,712 out of 11,306 gave 5 stars
Q: Please rate your overall experience with our company:
10,311 out of 11,299 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS