96.590383726306 100
4.9

806 reviews since June, 2016

Ace Air Conditioning
(337) 477-4530 ·
Lake Charles, LA 70607

Consumer Review Summary

806 reviews since June, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ace Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
89%
4 Star
9%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

724 out of 798 gave 5 stars

Q: Timeliness in responding to your needs:

737 out of 800 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

623 out of 669 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

599 out of 672 gave 5 stars

Q: Condition of the work area after job completion:

650 out of 788 gave 5 stars

Q: How likely would you be to use our company again?

714 out of 801 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

713 out of 798 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

121 out of 124 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

113 out of 123 gave 5 stars

Q: Overall experience with the Service Technician:

115 out of 121 gave 5 stars

Q: Please rate your overall experience with our company:

692 out of 795 gave 5 stars