96.674228011122 100
4.9

849 reviews since June, 2016

Ace Air Conditioning
(337) 477-4530 ·
Lake Charles, LA 70607

Consumer Review Summary

849 reviews since June, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ace Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

766 out of 841 gave 5 stars

Q: Timeliness in responding to your needs:

776 out of 843 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

664 out of 712 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

641 out of 715 gave 5 stars

Q: Condition of the work area after job completion:

688 out of 831 gave 5 stars

Q: How likely would you be to use our company again?

753 out of 844 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

751 out of 841 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

121 out of 124 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

113 out of 123 gave 5 stars

Q: Overall experience with the Service Technician:

115 out of 121 gave 5 stars

Q: Please rate your overall experience with our company:

733 out of 838 gave 5 stars