VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Lutes Heating And Air Conditioning
97.48816891154 100
4.9

1,240 reviews since July, 2016

Lutes Heating And Air Conditioning
574-272-0538 ·
Granger, IN 46530

Consumer Review Summary

1,240 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Lutes Heating And Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,116 out of 1,225 gave 5 stars

Q: Timeliness in responding to your needs:

1,093 out of 1,229 gave 5 stars

Q: Condition of the work area after job completion:

1,150 out of 1,215 gave 5 stars

Q: How likely would you be to use our company again?

1,156 out of 1,227 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,130 out of 1,227 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,156 out of 1,221 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,137 out of 1,218 gave 5 stars

Q: Overall experience with the Service Technician:

1,126 out of 1,203 gave 5 stars

Q: Please rate your overall experience with our company:

1,131 out of 1,223 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Mishawaka, IN on Verified Purchase
"We could not be happier with our experience with Lutes! Our salesman Dave, was truly very helpful, highly experienced, and very knowledgeable. Our two installers were excellent and truly outstanding representatives of your company. We are completely satisfied with every aspect of our installation. "
100% rating 100 from Granger, IN on Verified Purchase
"Lutes has been nothing but professional, and all my interactions with them have been pleasant. Good prices, timely maintenance, and friendly service providers. I highly recommend them to everyone I know. "
100% rating 100 from Granger, IN on Verified Purchase
"New to your company. The serviceman was great!"
100% rating 100 from North Liberty, IN on Verified Purchase
"Superior service and professionalism at the highest level. "
100% rating 100 from South Bend, IN on Verified Purchase
"I was impressed the very first time one of your representatives arrived at my house. They were courteous, professional and on time. Also, I called because I wanted a new furnace and central air put in. Of the 4 companies that I called to get estimates, you were the only one to show up on time and, additionally, I did not even get a response from two of them. "
100% rating 100 from South Bend, IN on Verified Purchase
"Great service and very helpful!"
100% rating 100 from Edwardsburg, MI on Verified Purchase
"I felt at ease with Tony, I worked construction for many years and can tell when somebody is good at their job and the workmanship was good."
100% rating 100 from Granger, IN on Verified Purchase
"Nice work! "
100% rating 100 from Mishawaka, IN on Verified Purchase
"Service was excellent."
100% rating 100 from South Bend, IN on Verified Purchase
"There are not many companies today where you would feel safe allowing them in your home when having to be away. This is one of those companies that when that situation came up I didn't hesitate. One of the best companies I have ever worked with!"
(480 Remaining)