VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Lutes Heating And Air Conditioning
97.625260960334 100
4.9

324 reviews since July, 2016

Lutes Heating And Air Conditioning
574-272-0538 ·
Granger, IN 46530

Consumer Review Summary

324 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Lutes Heating And Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

290 out of 321 gave 5 stars

Q: Timeliness in responding to your needs:

283 out of 320 gave 5 stars

Q: Condition of the work area after job completion:

301 out of 317 gave 5 stars

Q: How likely would you be to use our company again?

302 out of 321 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

294 out of 322 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

308 out of 322 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

296 out of 317 gave 5 stars

Q: Overall experience with the Service Technician:

287 out of 311 gave 5 stars

Q: Please rate your overall experience with our company:

294 out of 323 gave 5 stars

FEATURED COMMENTS
100% rating 100 from Granger, IN on Verified Purchase
"Top notch for many years of service."
100% rating 100 from South Bend, IN on Verified Purchase
"From the time our new central air unit was installed, to the phone calls, to the maintnance calls, we couldn't ask for more friendly & knowledgable people to work with. We absolutely love our new unit & will always recommend Lutes!!"
100% rating 100 from Granger, IN on Verified Purchase
"I am never disappointed in Lutes. Their staff and technicians are always professional and timely. Highly recommended."
100% rating 100 from Osceola, IN on Verified Purchase
"Lutes owners and technicians are friendly, courteous, and very professional. We have been doing business with Lutes for several years and consider them friends and trust them with maintaining our HVAC."
100% rating 100 from Niles, MI on Verified Purchase
"From the phone call through the service call it was a positive experience. "
100% rating 100 from Granger, IN on Verified Purchase
"I trust Lutes as if they were my family. I will let them in my house when I'm not home. Excellent staff and service. "
98% rating 100 from Granger, IN on Verified Purchase
"I recommended Lutes to my parents who also hired you to replace their furnace and A/C. "
100% rating 100 from Granger, IN on Verified Purchase
"Service was great!"
93% rating 100 from Mishawaka, IN on Verified Purchase
"Very helpful technician "
100% rating 100 from Granger, IN on Verified Purchase
"Prompt - friendly- professional service."
(133 Remaining)