95.124549328089 100
4.8

1,039 reviews since July, 2016

A. Johnson Plumbing & Heating, Inc.
(518) 581-9776 ·
Gloversville, NY 12078

Consumer Review Summary

1,039 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of A. Johnson Plumbing & Heating, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

897 out of 1,014 gave 5 stars

Q: Timeliness in responding to your needs:

853 out of 1,024 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

107 out of 120 gave 5 stars

Q: Communication and follow-up from the Salesperson:

99 out of 120 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

114 out of 118 gave 5 stars

Q: Condition of the work area after job completion:

925 out of 1,010 gave 5 stars

Q: How likely would you be to use our company again?

878 out of 1,020 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

847 out of 1,024 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

835 out of 904 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

813 out of 895 gave 5 stars

Q: Overall experience with the Service Technician:

810 out of 893 gave 5 stars

Q: Please rate your overall experience with our company:

847 out of 1,011 gave 5 stars