Customer Reviews for A. Johnson Plumbing & Heating, Inc.

4.8

1,041 reviews since July, 2016

(518) 581-9776 · yeswefixit.com
Gloversville, NY 12078

Consumer Review Summary

1,041 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of A. Johnson Plumbing & Heating, Inc.. Here are the results to date:

5 Star

88%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

898 out of 1,015 gave 5 stars

Q: Timeliness in responding to your needs:

854 out of 1,025 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

109 out of 122 gave 5 stars

Q: Communication and follow-up from the Salesperson:

101 out of 122 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

116 out of 120 gave 5 stars

Q: Condition of the work area after job completion:

926 out of 1,011 gave 5 stars

Q: How likely would you be to use our company again?

879 out of 1,021 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

848 out of 1,025 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

835 out of 904 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

813 out of 895 gave 5 stars

Q: Overall experience with the Service Technician:

810 out of 893 gave 5 stars

Q: Please rate your overall experience with our company:

848 out of 1,012 gave 5 stars

	100% rating 100 by B.B. from Cohoes, NY on 05/02/24 Verified Purchase "Brandon and Kevin were both excellent to work with. From the first interaction with Brandon to the final walkthrough with Kevin. Friendly, and informative. Did a few little extra items that I requested without extra charge. Will be recommending your company to anyone in need. Thanks!"
	100% rating 100 by R.R. from Gloversville, NY on 12/12/23 Verified Purchase "Very satisfied. We have used them in the past and would do so again if needed."
	94% rating 100 by Z.S. from Corinth, NY on 11/25/23 Verified Purchase "A. Johnson has been maintaining our furnace for years and did a great job explaining the options when it came to getting a new one. "
	100% rating 100 by A.W. from Gansevoort, NY on 10/30/23 Verified Purchase "We have been customers of A. Johnson Heating for over 15 years. They have always been professional and knowledgeable."
	100% rating 100 by A.K. from Stratford, NY on 10/15/23 Verified Purchase "Thank you for installing the generator in a timely manner. Thank you again."
	100% rating 100 by P.K. from Gloversville, NY on 10/12/23 Verified Purchase "Bob inspection, Brandon (great sales due to work experience), and Kevin and Trent installation. There's a reason why I remember their names. Great help on all levels. Keep up the superb work A. Johnson!"
	100% rating 100 by R.S. from Gloversville, NY on 09/08/23 Verified Purchase "Nice job. 100% happy with everything."
	100% rating 100 by S.P. from Galway, NY on 03/06/23 Verified Purchase "The entire team at A Johnson from start to finish was amazing throughout our entire process. They have incredibly helpful and knowledgeable professionals on hand! We couldn't express how happy we are with everything they did for us. We had heat in one day... Our new home is now warm and offically home! Thank you so much to everybody at A Johnson!! "
	100% rating 100 by T.M. from Ballston Spa, NY on 03/04/23 Verified Purchase "From estimates to installation the furnace install was top notch. The installers were awesome. They did a great job quickly and professionally. They left zero mess behind and went above and beyond all during the install. I highly recommend your company to all who are looking for great knowledge with timely service. Thank you for keeping my family warm."
	100% rating 100 by P.M. from Gloversville, NY on 12/07/22 Verified Purchase "Everything was done in a timely manner. Was very satisfied."

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Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS