95.058922558923 100
4.8

1,012 reviews since July, 2016

A. Johnson Plumbing & Heating, Inc.
(518) 581-9776 ·
Gloversville, NY 12078

Consumer Review Summary

1,012 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of A. Johnson Plumbing & Heating, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

872 out of 987 gave 5 stars

Q: Timeliness in responding to your needs:

828 out of 997 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

84 out of 93 gave 5 stars

Q: Communication and follow-up from the Salesperson:

77 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

89 out of 91 gave 5 stars

Q: Condition of the work area after job completion:

900 out of 983 gave 5 stars

Q: How likely would you be to use our company again?

853 out of 993 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

822 out of 997 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

835 out of 904 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

813 out of 895 gave 5 stars

Q: Overall experience with the Service Technician:

810 out of 893 gave 5 stars

Q: Please rate your overall experience with our company:

822 out of 984 gave 5 stars