94.976323457989 100
4.8

936 reviews since July, 2016

A. Johnson Plumbing & Heating, Inc.
518-725-6733 ·
Gloversville, NY 12078

Consumer Review Summary

936 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of A. Johnson Plumbing & Heating, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

799 out of 911 gave 5 stars

Q: Timeliness in responding to your needs:

762 out of 921 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

26 out of 29 gave 5 stars

Q: Communication and follow-up from the Salesperson:

25 out of 28 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

28 out of 29 gave 5 stars

Q: Condition of the work area after job completion:

832 out of 910 gave 5 stars

Q: How likely would you be to use our company again?

788 out of 917 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

759 out of 921 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

825 out of 893 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

804 out of 885 gave 5 stars

Q: Overall experience with the Service Technician:

801 out of 883 gave 5 stars

Q: Please rate your overall experience with our company:

758 out of 909 gave 5 stars