94.99768142824 100
4.8

980 reviews since July, 2016

A.Johnson Plumbing and Heating, Inc.
518-725-6733 ·
Gloversville, NY 12078

Consumer Review Summary

980 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of A.Johnson Plumbing and Heating, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

842 out of 955 gave 5 stars

Q: Timeliness in responding to your needs:

801 out of 965 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

56 out of 61 gave 5 stars

Q: Communication and follow-up from the Salesperson:

52 out of 61 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

60 out of 61 gave 5 stars

Q: Condition of the work area after job completion:

872 out of 952 gave 5 stars

Q: How likely would you be to use our company again?

825 out of 961 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

794 out of 965 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

835 out of 904 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

813 out of 895 gave 5 stars

Q: Overall experience with the Service Technician:

810 out of 893 gave 5 stars

Q: Please rate your overall experience with our company:

795 out of 953 gave 5 stars