95.028801843318 100
4.8

986 reviews since July, 2016

A.Johnson Plumbing and Heating, Inc.
518-725-6733 ·
Gloversville, NY 12078

Consumer Review Summary

986 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of A.Johnson Plumbing and Heating, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

848 out of 961 gave 5 stars

Q: Timeliness in responding to your needs:

807 out of 971 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

62 out of 67 gave 5 stars

Q: Communication and follow-up from the Salesperson:

58 out of 67 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

66 out of 67 gave 5 stars

Q: Condition of the work area after job completion:

878 out of 958 gave 5 stars

Q: How likely would you be to use our company again?

831 out of 967 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

800 out of 971 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

835 out of 904 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

813 out of 895 gave 5 stars

Q: Overall experience with the Service Technician:

810 out of 893 gave 5 stars

Q: Please rate your overall experience with our company:

801 out of 959 gave 5 stars