95.09185480301 100
4.8

1,026 reviews since July, 2016

A. Johnson Plumbing & Heating, Inc.
(518) 581-9776 ·
Gloversville, NY 12078

Consumer Review Summary

1,026 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of A. Johnson Plumbing & Heating, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

886 out of 1,001 gave 5 stars

Q: Timeliness in responding to your needs:

841 out of 1,011 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

95 out of 107 gave 5 stars

Q: Communication and follow-up from the Salesperson:

87 out of 107 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

102 out of 105 gave 5 stars

Q: Condition of the work area after job completion:

913 out of 997 gave 5 stars

Q: How likely would you be to use our company again?

866 out of 1,007 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

835 out of 1,011 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

835 out of 904 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

813 out of 895 gave 5 stars

Q: Overall experience with the Service Technician:

810 out of 893 gave 5 stars

Q: Please rate your overall experience with our company:

835 out of 998 gave 5 stars