95.041628649635 100
4.8

996 reviews since July, 2016

A. Johnson Plumbing & Heating, Inc.
(518) 581-9776 ·
Gloversville, NY 12078

Consumer Review Summary

996 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of A. Johnson Plumbing & Heating, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

857 out of 971 gave 5 stars

Q: Timeliness in responding to your needs:

815 out of 981 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

71 out of 77 gave 5 stars

Q: Communication and follow-up from the Salesperson:

66 out of 77 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

75 out of 76 gave 5 stars

Q: Condition of the work area after job completion:

887 out of 968 gave 5 stars

Q: How likely would you be to use our company again?

839 out of 977 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

808 out of 981 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

835 out of 904 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

813 out of 895 gave 5 stars

Q: Overall experience with the Service Technician:

810 out of 893 gave 5 stars

Q: Please rate your overall experience with our company:

809 out of 968 gave 5 stars