95.138888888889 100
4.8

1,044 reviews since July, 2016

A. Johnson Plumbing & Heating, Inc.
(518) 581-9776 ยท
Gloversville, NY 12078

Consumer Review Summary

1,044 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of A. Johnson Plumbing & Heating, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

899 out of 1,016 gave 5 stars

Q: Timeliness in responding to your needs:

855 out of 1,026 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

111 out of 124 gave 5 stars

Q: Communication and follow-up from the Salesperson:

103 out of 124 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

118 out of 122 gave 5 stars

Q: Condition of the work area after job completion:

927 out of 1,012 gave 5 stars

Q: How likely would you be to use our company again?

880 out of 1,022 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

849 out of 1,026 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

836 out of 905 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

814 out of 896 gave 5 stars

Q: Overall experience with the Service Technician:

811 out of 894 gave 5 stars

Q: Please rate your overall experience with our company:

849 out of 1,013 gave 5 stars