95.059931506849 100
4.8

995 reviews since July, 2016

A.Johnson Plumbing and Heating, Inc.
(518) 725-6733 ·
Gloversville, NY 12078

Consumer Review Summary

995 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of A.Johnson Plumbing and Heating, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

857 out of 970 gave 5 stars

Q: Timeliness in responding to your needs:

814 out of 980 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

71 out of 76 gave 5 stars

Q: Communication and follow-up from the Salesperson:

66 out of 76 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

75 out of 76 gave 5 stars

Q: Condition of the work area after job completion:

887 out of 967 gave 5 stars

Q: How likely would you be to use our company again?

839 out of 976 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

808 out of 980 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

835 out of 904 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

813 out of 895 gave 5 stars

Q: Overall experience with the Service Technician:

810 out of 893 gave 5 stars

Q: Please rate your overall experience with our company:

809 out of 967 gave 5 stars