97.773113719111 100
4.9

11,650 reviews since August, 2016

Pugh Heating & A/C
(419) 867-9955 ·
Holland, OH 43528

Consumer Review Summary

11,650 reviews since August, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pugh Heating & A/C. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

10,813 out of 11,494 gave 5 stars

Q: Timeliness in responding to your needs:

10,384 out of 11,517 gave 5 stars

Q: Condition of the work area after job completion:

10,826 out of 11,441 gave 5 stars

Q: How likely would you be to use our company again?

10,819 out of 11,528 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

10,489 out of 11,479 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

10,952 out of 11,517 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

10,796 out of 11,467 gave 5 stars

Q: Overall experience with the Service Technician:

10,744 out of 11,395 gave 5 stars

Q: Please rate your overall experience with our company:

10,569 out of 11,434 gave 5 stars