4.9
11,650 reviews since August, 2016
Consumer Review Summary
11,650 reviews since August, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pugh Heating & A/C. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
10,813 out of 11,494 gave 5 stars
Q: Timeliness in responding to your needs:
10,384 out of 11,517 gave 5 stars
Q: Condition of the work area after job completion:
10,826 out of 11,441 gave 5 stars
Q: How likely would you be to use our company again?
10,819 out of 11,528 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
10,489 out of 11,479 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
10,952 out of 11,517 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
10,796 out of 11,467 gave 5 stars
Q: Overall experience with the Service Technician:
10,744 out of 11,395 gave 5 stars
Q: Please rate your overall experience with our company:
10,569 out of 11,434 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS