Customer Reviews for Proudfoot Plumbing Heating Air

239 reviews since October, 2016

412-461-2198 · proudfoot-services.com
West Homestead, PA 15120

Consumer Review Summary

239 reviews since October, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Proudfoot Plumbing Heating Air. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

223 out of 233 gave 5 stars

Q: Timeliness in responding to your needs:

226 out of 237 gave 5 stars

Q: Condition of the work area after job completion:

225 out of 234 gave 5 stars

Q: How likely would you be to use our company again?

222 out of 237 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

220 out of 236 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

233 out of 236 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

231 out of 235 gave 5 stars

Q: Overall experience with the Service Technician:

227 out of 232 gave 5 stars

Q: Please rate your overall experience with our company:

227 out of 233 gave 5 stars

	100% rating 100 by W.M. from Munhall, PA on 11/07/19 Verified Purchase "When the guys come they are very professional and very attentive to our needs. Very polite. When they finish the job they clean up after themselves."
	100% rating 100 by J.H. from Bethel Park, PA on 10/23/19 Verified Purchase "Proudfoot Plumbing responds quickly to a problem with a phone call. They accurately diagnose the problem and recommend the appropriate equipment. The work is professionally done in a reasonable time frame. They keep abreast of new technology. They are friendly and courteous."
	100% rating 100 by a company from Pittsburgh, PA on 10/21/19 Verified Purchase "Always on time and thorough!"
	100% rating 100 by J.O. from Pittsburgh, PA on 10/21/19 Verified Purchase "Chad was great."
	94% rating 100 by D.R. from Munhall, PA on 10/17/19 Verified Purchase "As always, your servicemen are very courteous."
	100% rating 100 by D.Y. from Munhall, PA on 09/28/19 Verified Purchase "Chad was a good representative of Proudfoot. He was knowledgeable, courteous and went about his task in a professional manner. He answered all my questions and didn't act like he felt I was bothering him as he went about his business."
	100% rating 100 by B.M. from Pittsburgh, PA on 09/14/19 Verified Purchase "My wife says that Hugh seems to be the nicest man she ever met. Customer for life!"
	100% rating 100 by C.G. from Pittsburgh, PA on 06/30/19 Verified Purchase "Chad did an excellent job and was so very helpful before he left advising me and also showing me the location where to shut off the water coming into the house should there be an emergency. This experience, as have previous jobs done by Proudfoot, have always been more than satisfactory. Thank you as always for a job well done!"
	97% rating 100 by M.B. from Munhall, PA on 05/21/19 Verified Purchase "Timely, professional, and thorough service from a local company. Hugh communicated with us every step along the way. We couldn't ask for more than that. "
	100% rating 100 by C.S. from West Mifflin, PA on 05/14/19 Verified Purchase "Great job!"

(95 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS