Customer Reviews for Proudfoot Plumbing Heating Air

248 reviews since October, 2016

412-461-2198 · proudfoot-services.com
West Homestead, PA 15120

Consumer Review Summary

248 reviews since October, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Proudfoot Plumbing Heating Air. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

232 out of 242 gave 5 stars

Q: Timeliness in responding to your needs:

235 out of 246 gave 5 stars

Q: Condition of the work area after job completion:

234 out of 243 gave 5 stars

Q: How likely would you be to use our company again?

230 out of 246 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

229 out of 245 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

242 out of 245 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

240 out of 244 gave 5 stars

Q: Overall experience with the Service Technician:

236 out of 241 gave 5 stars

Q: Please rate your overall experience with our company:

235 out of 242 gave 5 stars

	100% rating 100 by C.W. from Whitaker, PA on 01/16/20 Verified Purchase "They seemed genuinely concerned and willing to answer all of my questions. Gave me two options for each job that was completed and cleaned up after each job was finished."
	100% rating 100 by K.R. from Pgh, PA on 12/19/19 Verified Purchase "Quick response (next day) to fix our totally clogged tub drain in our main bathroom was appreciated. Techs were courteous and upfront with the price and worked quickly and neatly to get the drain cleared. Love Proudfoot! "
	100% rating 100 by C.S. from Pittsburgh, PA on 12/06/19 Verified Purchase "Always a fine experience."
	100% rating 100 by W.M. from Munhall, PA on 11/07/19 Verified Purchase "When the guys come they are very professional and very attentive to our needs. Very polite. When they finish the job they clean up after themselves."
	100% rating 100 by J.H. from Bethel Park, PA on 10/23/19 Verified Purchase "Proudfoot Plumbing responds quickly to a problem with a phone call. They accurately diagnose the problem and recommend the appropriate equipment. The work is professionally done in a reasonable time frame. They keep abreast of new technology. They are friendly and courteous."
	100% rating 100 by a company from Pittsburgh, PA on 10/21/19 Verified Purchase "Always on time and thorough!"
	100% rating 100 by J.O. from Pittsburgh, PA on 10/21/19 Verified Purchase "Chad was great."
	94% rating 100 by D.R. from Munhall, PA on 10/17/19 Verified Purchase "As always, your servicemen are very courteous."
	100% rating 100 by D.Y. from Munhall, PA on 09/28/19 Verified Purchase "Chad was a good representative of Proudfoot. He was knowledgeable, courteous and went about his task in a professional manner. He answered all my questions and didn't act like he felt I was bothering him as he went about his business."
	100% rating 100 by B.M. from Pittsburgh, PA on 09/14/19 Verified Purchase "My wife says that Hugh seems to be the nicest man she ever met. Customer for life!"

(98 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS