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Proudfoot Plumbing Heating Air
98.666462293072 100
5

733 reviews since October, 2016

Proudfoot Plumbing Heating Air
(412) 461-2198 ยท
West Homestead, PA 15120

Consumer Review Summary

733 reviews since October, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Proudfoot Plumbing Heating Air. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

694 out of 721 gave 5 stars

Q: Timeliness in responding to your needs:

686 out of 730 gave 5 stars

Q: Condition of the work area after job completion:

698 out of 724 gave 5 stars

Q: How likely would you be to use our company again?

681 out of 728 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

681 out of 727 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

720 out of 729 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

710 out of 726 gave 5 stars

Q: Overall experience with the Service Technician:

704 out of 718 gave 5 stars

Q: Please rate your overall experience with our company:

694 out of 721 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Pittsburgh, PA on Verified Purchase
"Kelly was very thorough and clearly explained what needed to be done. "
100% rating 100 from Cranberry Twp, PA on Verified Purchase
"Timely response with excellent follow-up and advice. Hugh has seen it all and he treats our office and home like his own!"
100% rating 100 from West Mifflin, PA on Verified Purchase
"Wonderful, caring, and dependable company! Highly recommend this company to everyone!"
97% rating 100 from West Homestead, PA on Verified Purchase
"Responded in a timely manner, and the workers were very knowledgeable about everything. The owner was here multiple times to ensure quality was provided and responded almost immediately if I called with any questions. Very satisfied with the work!"
100% rating 100 from West Homestead, PA on Verified Purchase
"I called Proudfoot on Monday morning and Hugh was at my house by noon to help me. A plan was put in place and work started that afternoon. Work was completed timely and my worries are gone!!"
100% rating 100 from Pittsburgh, PA on Verified Purchase
"Best HVAC service contractor in town."
100% rating 100 from Pittsburgh, PA on Verified Purchase
"Excellent, quick, professional!"
100% rating 100 from Pittsburgh, PA on Verified Purchase
"The best! Professional, timely response, and honest. Kelly is the best!"
100% rating 100 from Pittsburgh, PA on Verified Purchase
"Hugh responded unbelievably quickly to an early Saturday message I left regarding a non-functioning water heater. He came and did diagnostics that day, and determined that we needed a replacement. We set up the work for Monday. The work was done professionally and on schedule, and we are now very pleased with the results."
100% rating 100 from Munhall, PA on Verified Purchase
"As always Chad is awesome! Proudfoot Plumbing is the most professional plumbing service I have ever seen. I highly recommend anyone who needs plumbing service to please contact Proudfoot Plumbing. You will not be disappointed! "
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