Customer Reviews for McCrorie Heating & Cooling, Inc.

3,567 reviews since November, 2016

(406) 257-4176 · mccroriehvac.com
Kalispell, MT 59901

Consumer Review Summary

3,567 reviews since November, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of McCrorie Heating & Cooling, Inc.. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,428 out of 3,532 gave 5 stars

Q: Timeliness in responding to your needs:

3,370 out of 3,538 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

473 out of 482 gave 5 stars

Q: Communication and follow-up from the Salesperson:

468 out of 480 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

471 out of 477 gave 5 stars

Q: Condition of the work area after job completion:

3,440 out of 3,509 gave 5 stars

Q: How likely would you be to use our company again?

3,402 out of 3,520 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,369 out of 3,521 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,010 out of 3,050 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,974 out of 3,039 gave 5 stars

Q: Overall experience with the Service Technician:

2,962 out of 3,023 gave 5 stars

Q: Please rate your overall experience with our company:

3,406 out of 3,507 gave 5 stars

	100% rating 100 by R.S. from Kalispell, MT on 06/11/25 Verified Purchase "Very professional. EVERYONE was able to answer my questions quickly and accurately."
	100% rating 100 by L.N. from Kalispell, MT on 06/08/25 Verified Purchase "Justine did an excellent job of doing the annual servicing of our HVAC system in our home. He represents your company very well. He is personable, courteous, and very thorough. Always a pleasure to have him service our HVAC system and be in our home."
	100% rating 100 by S.B. from Kalispell, MT on 06/06/25 Verified Purchase "Justin is the best!!! He is on time. Always friendly and does a GREAT JOB!"
	100% rating 100 by a company from Kalispell, MT on 06/03/25 Verified Purchase "We couldn’t be more pleased! Thank you for taking such great care of us."
	100% rating 100 by M.R. from Kalispell, MT on 06/03/25 Verified Purchase "Your guys doing the diagnosis and installation were great - knowledgeable, friendly, and professional. Your office staff was also excellent, on the phone and in person."
	100% rating 100 by T.M. from Kalispell, MT on 05/29/25 Verified Purchase "James, although a newer employee and still learning, was exceptional! Professional, friendly, diligent, and caring. "
	100% rating 100 by B.O. from Kalispell, MT on 05/28/25 Verified Purchase "Great people, great service!!"
	100% rating 100 by J.W. from Kalispell, MT on 05/27/25 Verified Purchase "This is our second home that we have used you to put in our furnace. Love the service and quality. Everyone is top-notch!"
	100% rating 100 by D.S. from Kalispell, MT on 05/24/25 Verified Purchase "The 3 J's did a great job of removing my old unit and installing the new, explaining how the new units work, and in cleaning up after themselves. They were all very professional and polite, and friendly."
	100% rating 100 by M.O. from Kalispell, MT on 05/22/25 Verified Purchase "Always professional, thorough, and answers all our questions. "

(1,595 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS