VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
McCrorie Heating & Cooling, Inc.
98.981229402493 100
5

3,931 reviews since November, 2016

McCrorie Heating & Cooling, Inc.
(406) 257-4176 ·
Kalispell, MT 59901

Consumer Review Summary

3,931 reviews since November, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of McCrorie Heating & Cooling, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,778 out of 3,893 gave 5 stars

Q: Timeliness in responding to your needs:

3,709 out of 3,895 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

531 out of 541 gave 5 stars

Q: Communication and follow-up from the Salesperson:

528 out of 540 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

531 out of 537 gave 5 stars

Q: Condition of the work area after job completion:

3,789 out of 3,863 gave 5 stars

Q: How likely would you be to use our company again?

3,743 out of 3,882 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,703 out of 3,879 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,304 out of 3,351 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,264 out of 3,338 gave 5 stars

Q: Overall experience with the Service Technician:

3,250 out of 3,318 gave 5 stars

Q: Please rate your overall experience with our company:

3,734 out of 3,858 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Bigfork, MT on Verified Purchase
"The salesman did my neighbor's A/C. Knows the original setup well!"
100% rating 100 from Kalispell, MT on Verified Purchase
"Feel very confident equipment was serviced to function with no issues for the foreseeable future. Technician was very professional and answered all my questions."
100% rating 100 from Kalispell, MT on Verified Purchase
"Best Heating and Air Company in the Flathead!"
100% rating 100 from Somers, MT on Verified Purchase
"Excellent support is always just a phone call away. The annual maintenance went well, with the Tech helping me better understand some of the options available within the system. I always learn a few things about our system when they are here. Also appreciate the peace of mind of regular maintenance. "
100% rating 100 from Kalispell, MT on Verified Purchase
"You guys are knowledgeable and responsive, with technicians who are a pleasure to work with."
100% rating 100 from Kalispell, MT on Verified Purchase
"As always, you guys do an excellent job! Thank you!"
100% rating 100 from Kalispell, MT on Verified Purchase
"I have been very pleased with the new HVAC system installed 2 years ago in my home, and with the annual service being provided to keep that system working properly. Every experience I have had with your staff has been positive and dealt with professionally. It's a pleasure to work with people who enjoy their jobs, and that gives me confidence in the products and services you provide. Keep up the good work!"
100% rating 100 from Bigfork, MT on Verified Purchase
"The two technicians who have serviced my furnace have been very helpful and pleasant. "
100% rating 100 from Whitefish, MT on Verified Purchase
"Once again, exceeding expectations."
100% rating 100 from Kalispell, MT on Verified Purchase
"Justin is an awesome representative for your company. He’s always friendly, professional, and understands whatever I explain to him. I look forward to seeing him each year. I love being informed when I need service and the updates on when the technician is arriving. I wish all businesses would learn from you. "
(1,757 Remaining)