Customer Reviews for McCrorie Heating & Cooling, Inc.

3,519 reviews since November, 2016

(406) 257-4176 · mccroriehvac.com
Kalispell, MT 59901

Consumer Review Summary

3,519 reviews since November, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of McCrorie Heating & Cooling, Inc.. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,381 out of 3,484 gave 5 stars

Q: Timeliness in responding to your needs:

3,324 out of 3,490 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

468 out of 476 gave 5 stars

Q: Communication and follow-up from the Salesperson:

463 out of 474 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

465 out of 471 gave 5 stars

Q: Condition of the work area after job completion:

3,393 out of 3,461 gave 5 stars

Q: How likely would you be to use our company again?

3,355 out of 3,472 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,322 out of 3,473 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,968 out of 3,008 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,932 out of 2,997 gave 5 stars

Q: Overall experience with the Service Technician:

2,921 out of 2,981 gave 5 stars

Q: Please rate your overall experience with our company:

3,359 out of 3,459 gave 5 stars

	100% rating 100 by E.S. from Kalispell, MT on 04/16/25 Verified Purchase "They have always been polite, knowledgeable, and forthright. Professional and honest with information."
	100% rating 100 by J.B. from Kalispell, MT on 04/15/25 Verified Purchase "Exceptional business to work with! Always professional and call you back! Customer service is top-notch! Jason installed our new heat pump, and he was fantastic! On time, courteous, knowledgeable, and very tidy!"
	100% rating 100 by J.C. from Rollins, MT on 04/13/25 Verified Purchase "I could not be more pleased with McCrorie’s services. They were very responsive and honest. Everything was completed as promised, with the highest level of quality while being sensitive to cleanliness and product education. Their performance significantly exceeded my expectations!"
	100% rating 100 by B.S. from Kalispell, MT on 04/04/25 Verified Purchase "Thank you for the beautiful gift and cookies, too. We have often recommended your company to friends. "
	100% rating 100 by C.C. from Bigfork, MT on 04/03/25 Verified Purchase "Look forward to seeing Justin every year! Always responsive and responsible. He does a thorough job and continues to be helpful with possible heating and cooling planning and decisions."
	100% rating 100 by J.M. from Bigfork, MT on 03/31/25 Verified Purchase "Everyone I have interacted with has been extremely pleasant, friendly, and helpful. "
	100% rating 100 by S.M. from Kalispell, MT on 03/25/25 Verified Purchase "Joey came to the rescue! A very nice young man...so sorry it happened on a weekend as it was expensive. Thank you! "
	100% rating 100 by G.D. from Lakeside, MT on 03/21/25 Verified Purchase "Experience is all excellent, good people, good company. "
	100% rating 100 by F.M. from Kalispell, MT on 03/21/25 Verified Purchase "I've been with the company for many years. Always satisfied- Justin is my long-time technician-always the best! "
	100% rating 100 by A.H. from Somers, MT on 03/21/25 Verified Purchase "I have been working with McCrorie for years. Always stellar service!!!"

(1,571 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS