VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bailey's Comfort Services
96.10492845787 100
4.8

563 reviews since February, 2017

Bailey's Comfort Services
(706) 828-8888 ·
Augusta, GA 30907

Consumer Review Summary

563 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bailey's Comfort Services. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
10%
3 Star
2%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

519 out of 558 gave 5 stars

Q: Timeliness in responding to your needs:

497 out of 560 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

504 out of 561 gave 5 stars

Q: Communication and follow-up from the Salesperson:

472 out of 558 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

515 out of 561 gave 5 stars

Q: Condition of the work area after job completion:

475 out of 558 gave 5 stars

Q: How likely would you be to use our company again?

477 out of 559 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

477 out of 557 gave 5 stars

Q: Please rate your overall experience with our company:

482 out of 560 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Augusta, GA on Verified Purchase
"Mike was great from the first meeting to the final signing of the warranty information. Made it clear that if we ever needed him, he was a call away. Bailey’s has the BEST communication of any HVAC company we’ve ever contacted. We had to replace our whole unit (inside and out), and from first interaction to installation was ONE week! I’m so impressed with this experience! "
100% rating 100 from North Augusta, SC on Verified Purchase
"Great service."
100% rating 100 from Evans, GA on Verified Purchase
"I am extremely happy with my new AC. I had a great experience working with Bailey’s and was left with the knowledge that any future AC needs regarding my system will be met in a timely and professional manner. Each person I came in contact with treated me with the utmost courtesy and took the time necessary to answer any of my questions or concerns. I will definitely recommend Bailey’s."
94% rating 100 from Hephzibah, GA on Verified Purchase
"Comfortable with the product! Secure with the service! "
100% rating 100 from North Augusta, SC on Verified Purchase
"Great teamwork to complete the project in a timely manner and get me back into my house. "
86% rating 100 from Augusta, GA on Verified Purchase
"Good experience, and thank you for the cookies."
100% rating 100 from Grovetown, GA on Verified Purchase
"Thank you very much for your prompt and immediate response and service during our time of need."
100% rating 100 from Augusta, GA on Verified Purchase
"The technicians assigned to this job were great! Very knowledgeable. They worked tirelessly. Explained the install effectively and was very courteous."
100% rating 100 from Evans, GA on Verified Purchase
"I have been a Bailey's Customer since they opened 20 years ago. Great service, friendly staff, being aware of their products and their industry. Recommend them every time!"
100% rating 100 from North Augusta, SC on Verified Purchase
"This business is built on reputation and integrity. I can’t recommend the experience and value enough to anyone who is looking for someone, not just a company, to take care of your home and family comfort! "
(199 Remaining)