Customer Reviews for Bailey's Comfort Services

Bailey's Comfort Services

4.8

550 reviews since February, 2017

(706) 828-8888 · baileysaugusta.com
Augusta, GA 30907

Consumer Review Summary

550 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bailey's Comfort Services. Here are the results to date:

5 Star

87%

4 Star

10%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

506 out of 545 gave 5 stars

Q: Timeliness in responding to your needs:

484 out of 547 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

491 out of 548 gave 5 stars

Q: Communication and follow-up from the Salesperson:

459 out of 545 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

503 out of 548 gave 5 stars

Q: Condition of the work area after job completion:

463 out of 545 gave 5 stars

Q: How likely would you be to use our company again?

464 out of 546 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

464 out of 544 gave 5 stars

Q: Please rate your overall experience with our company:

470 out of 547 gave 5 stars

	86% rating 100 by T.D. from Augusta, GA on 07/18/25 Verified Purchase "Good experience, and thank you for the cookies."
	100% rating 100 by J.C. from Grovetown, GA on 07/17/25 Verified Purchase "Thank you very much for your prompt and immediate response and service during our time of need."
	100% rating 100 by B.L. from Augusta, GA on 07/13/25 Verified Purchase "The technicians assigned to this job were great! Very knowledgeable. They worked tirelessly. Explained the install effectively and was very courteous."
	100% rating 100 by S.B. from Evans, GA on 07/07/25 Verified Purchase "I have been a Bailey's Customer since they opened 20 years ago. Great service, friendly staff, being aware of their products and their industry. Recommend them every time!"
	100% rating 100 by M.L. from North Augusta, SC on 04/22/25 Verified Purchase "This business is built on reputation and integrity. I can’t recommend the experience and value enough to anyone who is looking for someone, not just a company, to take care of your home and family comfort! "
	100% rating 100 by E.T. from Hephzibah, GA on 04/07/25 Verified Purchase "Was a very good experience from start to finish, would highly recommend!"
	97% rating 100 by B.B. from Grovetown, GA on 03/14/25 Verified Purchase "I had a wonderful experience with the service! The staff was friendly, and attentive, and went above and beyond to ensure everything was perfect. Their efficiency and professionalism truly stood out."
	100% rating 100 by J.V. from Martinez, GA on 03/02/25 Verified Purchase "Very pleased with the response, workmanship and professionalism."
	100% rating 100 by R.T. from Augusta, GA on 02/22/25 Verified Purchase "Very professional and nice. Chase has been great. The HVAC works great."
	100% rating 100 by M.E. from Evans, GA on 02/21/25 Verified Purchase "Hank represents your company very well in all aspects of his job."

(194 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS