VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bailey's Comfort Services
96.140350877193 100
4.8

574 reviews since February, 2017

Bailey's Comfort Services
(706) 828-8888 ·
Augusta, GA 30907

Consumer Review Summary

574 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bailey's Comfort Services. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
10%
3 Star
2%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

530 out of 569 gave 5 stars

Q: Timeliness in responding to your needs:

508 out of 571 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

515 out of 572 gave 5 stars

Q: Communication and follow-up from the Salesperson:

483 out of 569 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

523 out of 572 gave 5 stars

Q: Condition of the work area after job completion:

484 out of 569 gave 5 stars

Q: How likely would you be to use our company again?

487 out of 569 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

487 out of 568 gave 5 stars

Q: Please rate your overall experience with our company:

492 out of 571 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Augusta, GA on Verified Purchase
"This company thanks it's customers in the sweetest way."
100% rating 100 from Martinez, GA on Verified Purchase
"The best service from any company! Glad we contacted this company and have recommended them to our friends."
97% rating 100 from Augusta, GA on Verified Purchase
"Very professional and knowledgeable sales team!"
100% rating 100 from Augusta, GA on Verified Purchase
"Great all-around experience!"
100% rating 100 from Augusta, GA on Verified Purchase
"Michael was very informative, courteous, and explained the different system and their advantages. He was involved from start to finish. Awesome! "
100% rating 100 from Augusta, GA on Verified Purchase
"Mike was great from the first meeting to the final signing of the warranty information. Made it clear that if we ever needed him, he was a call away. Bailey’s has the BEST communication of any HVAC company we’ve ever contacted. We had to replace our whole unit (inside and out), and from first interaction to installation was ONE week! I’m so impressed with this experience! "
100% rating 100 from North Augusta, SC on Verified Purchase
"Great service."
100% rating 100 from Evans, GA on Verified Purchase
"I am extremely happy with my new AC. I had a great experience working with Bailey’s and was left with the knowledge that any future AC needs regarding my system will be met in a timely and professional manner. Each person I came in contact with treated me with the utmost courtesy and took the time necessary to answer any of my questions or concerns. I will definitely recommend Bailey’s."
94% rating 100 from Hephzibah, GA on Verified Purchase
"Comfortable with the product! Secure with the service! "
100% rating 100 from North Augusta, SC on Verified Purchase
"Great teamwork to complete the project in a timely manner and get me back into my house. "
(204 Remaining)