VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bailey's Comfort Services
96.255042170884 100
4.8

610 reviews since February, 2017

Bailey's Comfort Services
(706) 828-8888 ·
Augusta, GA 30907

Consumer Review Summary

610 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bailey's Comfort Services. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

565 out of 605 gave 5 stars

Q: Timeliness in responding to your needs:

541 out of 607 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

550 out of 608 gave 5 stars

Q: Communication and follow-up from the Salesperson:

515 out of 605 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

559 out of 608 gave 5 stars

Q: Condition of the work area after job completion:

519 out of 605 gave 5 stars

Q: How likely would you be to use our company again?

521 out of 605 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

521 out of 604 gave 5 stars

Q: Please rate your overall experience with our company:

526 out of 607 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Evans, GA on Verified Purchase
"We had a great experience. The initial technician was very honest about our options and needs. Every employee we encountered seemed to enjoy working for the company and knew their job well. I also appreciated having photos of our installation team, as a woman, which made me feel so safe knowing exactly who to expect at my door. "
100% rating 100 from Grovetown, GA on Verified Purchase
"Michael was fantastic and extremely helpful throughout the entire process of getting our system replaced. "
100% rating 100 from Martinez, GA on Verified Purchase
"Quick and excellent job. The staff was very responsive!"
100% rating 100 from Augusta, GA on Verified Purchase
"Thank you for the excellent work, Bailey’s team—keep it up!"
100% rating 100 from Augusta, GA on Verified Purchase
"Have had nothing but a positive experience with Bailey's!"
100% rating 100 from Hephzibah, GA on Verified Purchase
"The team was professional and made sure the work was done correctly and cleanly. The new system works great."
100% rating 100 from Burnsville, MN on Verified Purchase
"Very responsive. Great to work with!"
100% rating 100 from Hephzibah, GA on Verified Purchase
"I thought this was professionalism at its best. The sale, installation, timeliness and clean up was like orchestrated and well planned out. Great job, from beginning to end."
100% rating 100 from Augusta, GA on Verified Purchase
"All good!"
94% rating 100 from Evans, GA on Verified Purchase
"Our experience with Bailey was great from beginning to end. Michael, the sales manager, came to our home and walked us through every step and all the options. We really appreciated how helpful he was. Andrew and Miguel did an excellent job installing our new unit, and they were professional, efficient, and respectful of our home. We’ll definitely use Bailey again for any future repairs. Highly recommend."
(217 Remaining)