93.703903207094 100
4.7

1,500 reviews since April, 2017

On Time Experts Heating, Air, Plumbing
(214) 267-2007 ·
Garland, TX 75041

Consumer Review Summary

1,500 reviews since April, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of On Time Experts Heating, Air, Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
84%
4 Star
10%
3 Star
3%
2 Star
1%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,326 out of 1,486 gave 5 stars

Q: Timeliness in responding to your needs:

1,282 out of 1,489 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,299 out of 1,477 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1,125 out of 1,455 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,099 out of 1,227 gave 5 stars

Q: Condition of the work area after job completion:

988 out of 1,215 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

47 out of 60 gave 5 stars

Q: How likely would you be to use our company again?

1,037 out of 1,224 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,007 out of 1,215 gave 5 stars

Q: Please rate your overall experience with our company:

983 out of 1,219 gave 5 stars