98.110276986798 100
4.9

441 reviews since January, 2017

Mike's Heating & Cooling
828-665-4343 ·
Candler, NC 28715

Consumer Review Summary

441 reviews since January, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

404 out of 430 gave 5 stars

Q: Timeliness in responding to your needs:

393 out of 429 gave 5 stars

Q: Condition of the work area after job completion:

411 out of 429 gave 5 stars

Q: How likely would you be to use our company again?

403 out of 434 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

389 out of 433 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

418 out of 431 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

407 out of 427 gave 5 stars

Q: Overall experience with the Service Technician:

406 out of 422 gave 5 stars

Q: Please rate your overall experience with our company:

399 out of 428 gave 5 stars