97.82797029703 100
4.9

1,378 reviews since January, 2017

Mike's Heating & Cooling
828-665-4343 ·
Candler, NC 28715

Consumer Review Summary

1,378 reviews since January, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,257 out of 1,349 gave 5 stars

Q: Timeliness in responding to your needs:

1,196 out of 1,349 gave 5 stars

Q: Condition of the work area after job completion:

1,271 out of 1,339 gave 5 stars

Q: How likely would you be to use our company again?

1,264 out of 1,358 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,221 out of 1,353 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,303 out of 1,353 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,270 out of 1,338 gave 5 stars

Q: Overall experience with the Service Technician:

1,277 out of 1,333 gave 5 stars

Q: Please rate your overall experience with our company:

1,225 out of 1,348 gave 5 stars