97.814745124872 100
4.9

1,330 reviews since January, 2017

Mike's Heating & Cooling
828-665-4343 ·
Candler, NC 28715

Consumer Review Summary

1,330 reviews since January, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,211 out of 1,301 gave 5 stars

Q: Timeliness in responding to your needs:

1,150 out of 1,301 gave 5 stars

Q: Condition of the work area after job completion:

1,226 out of 1,291 gave 5 stars

Q: How likely would you be to use our company again?

1,221 out of 1,311 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,179 out of 1,306 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,258 out of 1,305 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,225 out of 1,290 gave 5 stars

Q: Overall experience with the Service Technician:

1,232 out of 1,286 gave 5 stars

Q: Please rate your overall experience with our company:

1,182 out of 1,301 gave 5 stars