97.741577193632 100
4.9

617 reviews since January, 2017

Mike's Heating & Cooling
828-665-4343 ·
Candler, NC 28715

Consumer Review Summary

617 reviews since January, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

558 out of 600 gave 5 stars

Q: Timeliness in responding to your needs:

537 out of 599 gave 5 stars

Q: Condition of the work area after job completion:

574 out of 599 gave 5 stars

Q: How likely would you be to use our company again?

559 out of 608 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

538 out of 605 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

584 out of 603 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

561 out of 595 gave 5 stars

Q: Overall experience with the Service Technician:

568 out of 594 gave 5 stars

Q: Please rate your overall experience with our company:

544 out of 599 gave 5 stars