Customer Reviews for Southern Air of Monroe

Southern Air of Monroe

79 reviews since July, 2016

318-322-6723 · southernairnow.com
Monroe, LA 71201

Consumer Review Summary

79 reviews since July, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of Monroe. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

74 out of 76 gave 5 stars

Q: Timeliness in responding to your needs:

76 out of 78 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

76 out of 79 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

74 out of 79 gave 5 stars

Q: Condition of the work area after job completion:

73 out of 78 gave 5 stars

Q: How likely would you be to use our company again?

76 out of 79 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

76 out of 79 gave 5 stars

Q: Please rate your overall experience with our company:

76 out of 79 gave 5 stars

	100% rating 100 by S.W. from Monroe, LA on 05/08/20 Verified Purchase "Great experience. Very professional from beginning to end. I would recommend their services to anyone."
	100% rating 100 by J.S. from West Monroe, LA on 04/29/20 Verified Purchase "Installation teamwork was completed in a timely fashion. Truly hard workers."
	100% rating 100 by E.J. from Rayville, LA on 04/25/20 Verified Purchase "Very pleased with the product and the services."
	100% rating 100 by J.P. from Monroe, LA on 04/18/20 Verified Purchase "Excellent product and service. Professional technicians."
	100% rating 100 by J.G. from Monroe, LA on 04/13/20 Verified Purchase "Thank you for your gift of cookies and filters and extended warranty."
	100% rating 100 by B.M. from Monroe, LA on 04/03/20 Verified Purchase "Been using your company since we bought our house in 2017. Always fast service, explaining everything that was going on with our old system. And has notes or remembers what is going on with our system. The new install was ordered, purchased and installed within a week, and everything has been great since. Thanks so much! We've told anyone who's had A/C issues to call you guys."
	100% rating 100 by M.W. from Monroe, LA on 04/02/20 Verified Purchase "I have satisfaction knowing the equipment/product installed is reputable in quality. I appreciate the manner in which the salesperson worked with me."
	100% rating 100 by W.S. from Monroe, LA on 04/01/20 Verified Purchase "Extremely happy about our new systems and the service personnel."
	100% rating 100 by E.C. from Monroe, LA on 03/10/20 Verified Purchase "In one word Awesome, I was impressed by your professionalism by staff and crew, and would not mind recommending your company to my family or friends, thanks again 😊"
	100% rating 100 by M.M. from West Monroe, LA on 02/28/20 Verified Purchase "Very prompt and professional. A 3-hour time frame was suggested to do the job. The workers were in and out in about 2 hours. Great job!"

(15 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS