97.535870243294 100
4.9

390 reviews since January, 2017

Bob's Heating & Air Conditioning Service, Inc.
(985) 384-0283 ·
Berwick, LA 70342

Consumer Review Summary

390 reviews since January, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bob's Heating & Air Conditioning Service, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

367 out of 388 gave 5 stars

Q: Timeliness in responding to your needs:

362 out of 388 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

251 out of 267 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

250 out of 267 gave 5 stars

Q: Condition of the work area after job completion:

355 out of 385 gave 5 stars

Q: How likely would you be to use our company again?

359 out of 386 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

355 out of 385 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

114 out of 120 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

110 out of 119 gave 5 stars

Q: Overall experience with the Service Technician:

107 out of 117 gave 5 stars

Q: Please rate your overall experience with our company:

358 out of 384 gave 5 stars