4.9
4,177 reviews since February, 2017
Consumer Review Summary
4,177 reviews since February, 2017
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
3,846 out of 4,117 gave 5 stars
Q: How well did we understand and respond to your questions and concerns?
672 out of 715 gave 5 stars
Q: Timeliness in responding to your needs:
3,618 out of 4,122 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
435 out of 465 gave 5 stars
Q: Communication and follow-up from the Salesperson:
114 out of 136 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
432 out of 463 gave 5 stars
Q: Condition of the work area after job completion:
3,838 out of 4,087 gave 5 stars
Q: Were all charges explained clearly at the time of service?
644 out of 691 said yes
Q: How likely would you be to use our company again?
3,843 out of 4,111 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
3,789 out of 4,106 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
3,523 out of 3,656 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
3,426 out of 3,643 gave 5 stars
Q: Overall experience with the Service Technician:
3,429 out of 3,609 gave 5 stars
Q: Please rate your overall experience with our company:
3,780 out of 4,094 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS