Customer Reviews for Best Services of Oconee

Best Services of Oconee

4.9

4,446 reviews since February, 2017

(864) 888-8484 · bestservicesofoconee.com
Seneca, SC 29678

Consumer Review Summary

4,446 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

4,094 out of 4,382 gave 5 stars

Q: How well did we understand and respond to your questions and concerns?

672 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

3,857 out of 4,385 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

453 out of 484 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

450 out of 482 gave 5 stars

Q: Condition of the work area after job completion:

4,080 out of 4,347 gave 5 stars

Q: Were all charges explained clearly at the time of service?

644 out of 691 said yes

Q: How likely would you be to use our company again?

4,089 out of 4,378 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

4,029 out of 4,372 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,765 out of 3,904 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,659 out of 3,891 gave 5 stars

Q: Overall experience with the Service Technician:

3,656 out of 3,850 gave 5 stars

Q: Please rate your overall experience with our company:

4,017 out of 4,358 gave 5 stars

	by C.H. from Salem, SC on 11/18/25 Verified Purchase "Amos and Justin were professional and took care of the immediate need. Thank you! "
	100% rating 100 by S.W. from Seneca, SC on 11/15/25 Verified Purchase "The fellows worked really hard and finally found the leak and were able to repair it. I was very happy with how hard they worked, and they did a good job with clean-up."
	100% rating 100 by T.M. from Fair Play, SC on 11/14/25 Verified Purchase "Nick did a great job and is an asset to your company!"
	94% rating 100 by S.W. from Seneca, SC on 11/13/25 Verified Purchase "Nick did an excellent job of servicing our HVAC system. Very knowledgeable and professional in every way. I really liked that he took many pictures to show me with very understandable explanations, and he was happy to provide answers to any of my questions. Again, Nick did a superb job!"
	100% rating 100 by B.R. from Seneca, SC on 11/13/25 Verified Purchase "Amos was great at figuring out the solution to my problem. He was very professional and courteous. "
	100% rating 100 by T.G. from Seneca, SC on 11/13/25 Verified Purchase "Technicians were courteous, professional, and knowledgeable. I will definitely be using BEST Services again!"
	100% rating 100 by S.S. from Six Mile, SC on 11/12/25 Verified Purchase "Best Services is our go-to contractor for HVAC and plumbing needs. We have used them with great satisfaction for several years, and we are always happy with the results."
	100% rating 100 by R.C. from Seneca, SC on 11/06/25 Verified Purchase "Nick was my service technician who came out on Wednesday, November 5th. He did an assessment of my heat pump system and my furnace room in the upper part of my house, and he checked out my outdoor heat pump, and he took a lot of pictures of everything that he thoroughly checked out for me while he was here and from the pictures he took that was sent to my email after his visit, he was very thorough and very knowledgeable about everything that he had checked out while he was at my home. And he was very courteous, and he answered my questions I had for him, so Nick did a very good job with his inspection of my heat pump system and my furnace room in the upper part of my house."
	100% rating 100 by D.G. from Seneca, SC on 11/04/25 Verified Purchase "Excellent service and always professional and pleasant. "
	100% rating 100 by J.D. from Salem, SC on 10/29/25 Verified Purchase "Happy with our experience with Best! "

(1,849 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS