VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Best Services of Oconee
97.532875730893 100
4.9

4,775 reviews since February, 2017

Best Services of Oconee
(864) 888-8484 ·
Seneca, SC 29678

Consumer Review Summary

4,775 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

4,396 out of 4,706 gave 5 stars

Q: How well did we understand and respond to your questions and concerns?

672 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

4,144 out of 4,708 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

464 out of 497 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

461 out of 495 gave 5 stars

Q: Condition of the work area after job completion:

4,379 out of 4,665 gave 5 stars

Q: Were all charges explained clearly at the time of service?

644 out of 691 said yes

Q: How likely would you be to use our company again?

4,380 out of 4,699 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

4,321 out of 4,696 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

4,069 out of 4,216 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,958 out of 4,202 gave 5 stars

Q: Overall experience with the Service Technician:

3,957 out of 4,161 gave 5 stars

Q: Please rate your overall experience with our company:

4,305 out of 4,682 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Seneca, SC on Verified Purchase
"Amos tried his utmost to solve my clogged sink issue!! Very courteous! His helper, Dave, was also courteous and helpful."
100% rating 100 from Salem, SC on Verified Purchase
"From my first phone call with Susan and Hannah, I knew I was with the “BEST” place. John and Angelina were professional and kind, answering all my questions. Truly great company with the BEST employees "
100% rating 100 from Seneca, SC on Verified Purchase
"We have nothing but good things to say about Best Services of Oconee and their Plumbing crew. Communications to the customer before a service visit are way above excellent, and much appreciated. EVERY technician who has visited our home has been professional, open to answering questions, and working with us to resolve or improve different plumbing concerns. Many thanks to Dallas, Alex/Amos, Justin, and “D” for their help and their sincere caring while making a situation better for the customer - these gentlemen represent your organization well! We also send many thanks to John for his help, along with the office crew members Hanna, Ashley, and others we have had telephone conversations with. We are very pleased to be working with Best Services of Oconee for our plumbing needs! Thank you!!"
100% rating 100 from Seneca, SC on Verified Purchase
"Great experience!"
100% rating 100 from Salem, SC on Verified Purchase
"Nick was great. Very professional and excellent communication skills. Explained everything and presented additional services like dryer vent cleaning. Great experience and will continue to use Best Services! "
100% rating 100 from Seneca, SC on Verified Purchase
"Excellent HVAC service by the technician. Thank you. Highly recommend. "
100% rating 100 from Seneca, SC on Verified Purchase
"JD was excellent. He reviewed everything with me and provided photos of the equipment he serviced. Outstanding service!"
97% rating 100 from Salem, SC on Verified Purchase
"Christian did an outstanding job!"
100% rating 100 from Seneca, SC on Verified Purchase
"Angelina was very polite, nice, and knowledgeable. Thanks to Hannah, also very nice over the phone."
100% rating 100 from Central, SC on Verified Purchase
"Nick and Grayson performed the spring maintenance on our two heat pumps. They did an excellent job and took the time to answer questions. We always receive a photo-documented report, which we appreciate, too! Best Services has wonderful all-around customer service."
(1,989 Remaining)