VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Best Services of Oconee
97.525385174589 100
4.9

4,704 reviews since February, 2017

Best Services of Oconee
(864) 888-8484 ·
Seneca, SC 29678

Consumer Review Summary

4,704 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

4,330 out of 4,636 gave 5 stars

Q: How well did we understand and respond to your questions and concerns?

672 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

4,080 out of 4,638 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

463 out of 496 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

460 out of 494 gave 5 stars

Q: Condition of the work area after job completion:

4,311 out of 4,597 gave 5 stars

Q: Were all charges explained clearly at the time of service?

644 out of 691 said yes

Q: How likely would you be to use our company again?

4,316 out of 4,630 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

4,258 out of 4,627 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

4,000 out of 4,146 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,890 out of 4,132 gave 5 stars

Q: Overall experience with the Service Technician:

3,889 out of 4,091 gave 5 stars

Q: Please rate your overall experience with our company:

4,242 out of 4,614 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Salem, SC on Verified Purchase
"I had both Jacob for HVAC advice and Dallas for plumbing advice and repair. Both these men were professional, courteous, informative, and skilled. Also, your office staff was terrific. Truly, I can't imagine going anywhere else for my plumbing and HVAC needs."
100% rating 100 from Seneca, SC on Verified Purchase
"Christian was great!"
92% rating 100 from Westminster, SC on Verified Purchase
"Always good service, and we can depend on professional service."
100% rating 100 from Seneca, SC on Verified Purchase
"Christian was very professional, found the problem, fixed it right away, and got us up and running again. He was very courteous. "
100% rating 100 from Seneca, SC on Verified Purchase
"Very professional and knowledgeable. Easy to talk with."
97% rating 100 from Seneca, SC on Verified Purchase
"Amos arrived at the house right on time. We were facing a bit of a challenge, but he managed to solve it. The issue was straightforward, but the solution needed the expertise of someone with experience. Essentially, it was resolved with caulking, which I’m a bit embarrassed about, but the repair cost was incredibly reasonable, and I’m confident everything was done properly. "
100% rating 100 from Westminster, SC on Verified Purchase
"The phone rep was easy to talk with and helpful. Alex "Amos" was prompt, friendly, and professional. Very knowledgeable with the job at hand. Third time we've used Best Service, always satisfied! Keep up the good work. "
100% rating 100 from Seneca, SC on Verified Purchase
"Angelina is excellent! I want her to do all of my preventive maintenance in the future."
100% rating 100 from Easley, SC on Verified Purchase
"I really like Nick and he is so polite and friendly. He does a great job."
97% rating 100 from Travelers Rest, SC on Verified Purchase
"Stephen and JD are the BEST! I appreciate the responsiveness, expertise, and overall professionalism of both in getting to the bottom of my Geo/ Dehumidifier issues. They were outstanding to work with!"
(1,961 Remaining)