VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Best Services of Oconee
97.538952275794 100
4.9

4,489 reviews since February, 2017

Best Services of Oconee
(864) 888-8484 ยท
Seneca, SC 29678

Consumer Review Summary

4,489 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

4,134 out of 4,424 gave 5 stars

Q: How well did we understand and respond to your questions and concerns?

672 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

3,891 out of 4,427 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

453 out of 484 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

450 out of 482 gave 5 stars

Q: Condition of the work area after job completion:

4,121 out of 4,389 gave 5 stars

Q: Were all charges explained clearly at the time of service?

644 out of 691 said yes

Q: How likely would you be to use our company again?

4,125 out of 4,420 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

4,064 out of 4,414 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,808 out of 3,947 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,700 out of 3,932 gave 5 stars

Q: Overall experience with the Service Technician:

3,699 out of 3,893 gave 5 stars

Q: Please rate your overall experience with our company:

4,052 out of 4,401 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from West Union, SC on Verified Purchase
"Great response and fixing of the issue. Thanks! "
100% rating 100 from Easley, SC on Verified Purchase
"Tabitha, Dallas, and Justin were a pleasure to deal with. Top notch!"
100% rating 100 from Seneca, SC on Verified Purchase
"Professional and quality work. Knowledgeable and on time. "
100% rating 100 from West Union, SC on Verified Purchase
"Mike and James were both kind and knowledgeable. Greatly appreciated their work and consultation."
100% rating 100 from Hendersonville, NC on Verified Purchase
"We weren't home during Angelina's visit. From the report emailed to us, we see that the checks were completed. We feel confident the system is ready for Winter."
100% rating 100 from West Union, SC on Verified Purchase
"Nick did a great job today. He was incredibly thorough and showed us how to use the system and take care of it. We are in a brand new house. "
from Salem, SC on Verified Purchase
"Amos and Justin were professional and took care of the immediate need. Thank you! "
100% rating 100 from Seneca, SC on Verified Purchase
"The fellows worked really hard and finally found the leak and were able to repair it. I was very happy with how hard they worked, and they did a good job with clean-up."
100% rating 100 from Fair Play, SC on Verified Purchase
"Nick did a great job and is an asset to your company!"
94% rating 100 from Seneca, SC on Verified Purchase
"Nick did an excellent job of servicing our HVAC system. Very knowledgeable and professional in every way. I really liked that he took many pictures to show me with very understandable explanations, and he was happy to provide answers to any of my questions. Again, Nick did a superb job!"
(1,855 Remaining)