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Best Services of Oconee
97.528626173157 100
4.9

4,811 reviews since February, 2017

Best Services of Oconee
(864) 888-8484 ยท
Seneca, SC 29678

Consumer Review Summary

4,811 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

4,428 out of 4,740 gave 5 stars

Q: How well did we understand and respond to your questions and concerns?

672 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

4,175 out of 4,743 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

464 out of 497 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

461 out of 495 gave 5 stars

Q: Condition of the work area after job completion:

4,412 out of 4,699 gave 5 stars

Q: Were all charges explained clearly at the time of service?

644 out of 691 said yes

Q: How likely would you be to use our company again?

4,412 out of 4,734 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

4,352 out of 4,731 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

4,102 out of 4,250 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,990 out of 4,236 gave 5 stars

Q: Overall experience with the Service Technician:

3,990 out of 4,196 gave 5 stars

Q: Please rate your overall experience with our company:

4,335 out of 4,716 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Seneca, SC on Verified Purchase
"Nick and Greyson were both very polite, friendly, and professional. They quickly found the problem and were able to resolve the issue. "
100% rating 100 from Seneca, SC on Verified Purchase
"Angelina was fantastic. She took time to properly diagnose our problem and research the solution. This was covered by warranty, but she made some recommendations to prevent this problem from happening again. "
100% rating 100 from Walhalla, SC on Verified Purchase
"Service was top-notch from the first call to the end. "
100% rating 100 from Seneca, SC on Verified Purchase
"Angelina was amazing. She took the time to tell me how to prevent the issue from recurring and provided me with documentation showing exactly what the problem was. Very knowledgeable and professional. "
100% rating 100 from Clemson, SC on Verified Purchase
"I so appreciate having Nick arrive to restore the air conditioning on a really hot day. He is professional, knowledgeable, and just so nice. Truly, peace of mind."
100% rating 100 from Seneca, SC on Verified Purchase
"Mike and the other young man who was with him were great. Very nice and friendly. They need to be recognized for their kind and good work."
100% rating 100 from Salem, SC on Verified Purchase
"DJ was friendly and professional, and after he finished serving our heat pump, he asked if we had any questions. Thanks, DJ!"
100% rating 100 from Fair Play, SC on Verified Purchase
"I was very satisfied with the excellent work that this company recently did at my house."
100% rating 100 from Seneca, SC on Verified Purchase
"Guys did a great job. JD and the trainee were very good at communicating with me. JD recommended a shut off value inline on my attic air handler to keep me from having a costly ceiling leak. A/C checked out well on my first inspection of the year. Thanks for your service!"
100% rating 100 from Clemson, SC on Verified Purchase
"We appreciate our relationship with Best Services and your service to Clemson Downs over many years. Thank you!"
(2,002 Remaining)