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Best Services of Oconee
97.537500639943 100
4.9

4,298 reviews since February, 2017

Best Services of Oconee
(864) 888-8484 ยท
Seneca, SC 29678

Consumer Review Summary

4,298 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,956 out of 4,235 gave 5 stars

Q: How well did we understand and respond to your questions and concerns?

672 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

3,723 out of 4,240 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

445 out of 476 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

442 out of 474 gave 5 stars

Q: Condition of the work area after job completion:

3,946 out of 4,203 gave 5 stars

Q: Were all charges explained clearly at the time of service?

644 out of 691 said yes

Q: How likely would you be to use our company again?

3,953 out of 4,231 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,898 out of 4,225 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,629 out of 3,764 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,531 out of 3,751 gave 5 stars

Q: Overall experience with the Service Technician:

3,525 out of 3,712 gave 5 stars

Q: Please rate your overall experience with our company:

3,885 out of 4,213 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from West Union, SC on Verified Purchase
"Thanks for coming out on the holiday weekend! "
100% rating 100 from Lakeland, FL on Verified Purchase
"Nick was thorough and very efficient. He explained what he was doing and why. He was great."
100% rating 100 from Salem, SC on Verified Purchase
"Always top-notch service! Our first and only choice for HVAC issues!"
100% rating 100 from Fair Play, SC on Verified Purchase
"The guys were great! Did a fantastic job! "
100% rating 100 from Westminster, SC on Verified Purchase
"Nick did a great job, was personable, and communicated well!"
100% rating 100 from West Union, SC on Verified Purchase
"We have purchased a service contract and were very pleased with both duct cleaning and HVAC maintenance and repair. Nick was great!"
100% rating 100 from Pendleton, SC on Verified Purchase
"The service was great! "
100% rating 100 from Westimster, SC on Verified Purchase
"Prompt service. Did the job on time and fixed the problem!"
100% rating 100 from Seneca, SC on Verified Purchase
"Sometimes things happen that cause interruptions in a perfect service visit. The responsiveness and follow-up to my calls were amazing! Everyone was so understanding and helpful! Thank you Best for being the Best!"
100% rating 100 from Seneca, SC on Verified Purchase
"The face of your company is your people. We had an excellent experience throughout, from the front office to your maintenance technicians. We expect to use your company as much as needed. "
(1,776 Remaining)