Customer Reviews for Best Services of Oconee

Best Services of Oconee

4.9

3,540 reviews since February, 2017

(864) 888-8484 · bestservicesofoconee.com
Seneca, SC 29678

Consumer Review Summary

3,540 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,261 out of 3,490 gave 5 stars

Q: How well did we understand and respond to your questions and concerns?

672 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

3,054 out of 3,494 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

327 out of 350 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

325 out of 349 gave 5 stars

Q: Condition of the work area after job completion:

3,257 out of 3,464 gave 5 stars

Q: Were all charges explained clearly at the time of service?

644 out of 691 said yes

Q: How likely would you be to use our company again?

3,270 out of 3,487 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,225 out of 3,481 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,025 out of 3,143 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,949 out of 3,133 gave 5 stars

Q: Overall experience with the Service Technician:

2,941 out of 3,098 gave 5 stars

Q: Please rate your overall experience with our company:

3,212 out of 3,473 gave 5 stars

	100% rating 100 by D.C. from Westminster, SC on 04/18/24 Verified Purchase "Dallas is another great example of the way your service people always show genuine concern, professionalism, and expertise. I’ll always tell my friends, “Those folks are the BEST!”"
	100% rating 100 by a company from Seneca, SC on 04/12/24 Verified Purchase "Always FAST to respond! Professional and trustworthy!"
	100% rating 100 by H.R. from Seneca, SC on 04/09/24 Verified Purchase "Very courteous, punctual, and meticulous workers! I have an HVAC maintenance agreement and will use them again."
	100% rating 100 by M.D. from Seneca, SC on 04/05/24 Verified Purchase "Alex did a nice job. Knew exactly what he was doing."
	100% rating 100 by J.T. from Lexington, SC on 04/03/24 Verified Purchase "Your technician Dallas was very helpful and courteous."
	100% rating 100 by N.M. from Seneca, SC on 04/02/24 Verified Purchase " Been through a few companies till we found Best Services of Oconee. They have been great to work with. They work to find solutions to the problem not just "put a bandaid on it"!"
	100% rating 100 by T.M. from Seneca, SC on 04/01/24 Verified Purchase "Outstanding job done by JD!! He provided excellent recommendations and ensured that we will continue to be a BEST customer. Technicians like JD give you the confidence that our best interest is being looked after, and not just looking for us to spend money. I would hire JD if I owned an AC business in a heartbeat!!"
	100% rating 100 by D.C. from Lawrenceville, GA on 03/28/24 Verified Purchase "Everything about our experience has been fantastic from start to finish. Everyone was knowledgeable, proficient, and a pleasure to work with. We will be on-going customers."
	100% rating 100 by J.S. from Seneca, SC on 03/26/24 Verified Purchase "I was so comfortable having your providers in my house. They kept me informed and did a great job. "
	100% rating 100 by F.A. from Clemson, SC on 03/26/24 Verified Purchase "Dallas is the most wonderful person and technician I have ever dealt with. Great job."

(1,448 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS