Customer Reviews for Best Services of Oconee

Best Services of Oconee

4.9

4,260 reviews since February, 2017

(864) 888-8484 · bestservicesofoconee.com
Seneca, SC 29678

Consumer Review Summary

4,260 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,920 out of 4,198 gave 5 stars

Q: How well did we understand and respond to your questions and concerns?

672 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

3,688 out of 4,203 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

442 out of 472 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

439 out of 470 gave 5 stars

Q: Condition of the work area after job completion:

3,910 out of 4,166 gave 5 stars

Q: Were all charges explained clearly at the time of service?

644 out of 691 said yes

Q: How likely would you be to use our company again?

3,917 out of 4,194 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,861 out of 4,187 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,595 out of 3,730 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,497 out of 3,717 gave 5 stars

Q: Overall experience with the Service Technician:

3,491 out of 3,678 gave 5 stars

Q: Please rate your overall experience with our company:

3,849 out of 4,176 gave 5 stars

	100% rating 100 by D.C. from Westminster, SC on 06/12/25 Verified Purchase "JD was the technician who continues the work ethic, professionalism, and friendliness of every Best Services tech I’ve ever dealt with."
	100% rating 100 by J.W. from Salem, SC on 06/11/25 Verified Purchase "Great service and very professional and skilled technicians! Found and fixed an issue with my pressure valve that I have been trying to get resolved for 2 years. "
	94% rating 100 by R.B. from Seneca, SC on 06/11/25 Verified Purchase "Jacob responded to my call quicker than expected on a Saturday emergency call and made the needed HVAC repairs very efficiently. I highly rate Jacob and his service and skills."
	100% rating 100 by J.C. from Clemson, SC on 06/11/25 Verified Purchase "Service was excellent!"
	89% rating 100 by T.B. from Seneca, SC on 06/10/25 Verified Purchase "Service tech Nick did a great job and kept us fully informed during the service!"
	100% rating 100 by E.Y. from Salem, SC on 06/06/25 Verified Purchase "You provided us with Superior service. All our needs were addressed, and we received BEST SERVICE! Dallas was most knowledgeable and took time to explain things to us. We signed up for your maintenance plan and hope Dallas continues to take care of our needs."
	100% rating 100 by S.G. from Westminster, SC on 06/06/25 Verified Purchase "Thank you for working so quickly and efficiently to repair my AC! "
	100% rating 100 by D.W. from Walhalla, SC on 06/06/25 Verified Purchase "HART was a very courteous and professional technician. His knowledge and expertise involving our thermostat and our HVAC system were spot on. Very pleased with his service."
	100% rating 100 by L.S. from Salem, SC on 06/06/25 Verified Purchase "Excellent service from start to finish. Everyone was so professional and worked very hard to resolve our issue. We will certainly use your company for future needs. Thank you!"
	97% rating 100 by R.C. from Salem, SC on 06/04/25 Verified Purchase "Nick was well informed of my Infinity heat pump system and answered my questions. "

(1,764 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS