4.9
4,629 reviews since February, 2017
Consumer Review Summary
4,629 reviews since February, 2017
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
4,261 out of 4,561 gave 5 stars
Q: How well did we understand and respond to your questions and concerns?
672 out of 715 gave 5 stars
Q: Timeliness in responding to your needs:
4,013 out of 4,565 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
463 out of 496 gave 5 stars
Q: Communication and follow-up from the Salesperson:
114 out of 136 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
460 out of 494 gave 5 stars
Q: Condition of the work area after job completion:
4,244 out of 4,523 gave 5 stars
Q: Were all charges explained clearly at the time of service?
644 out of 691 said yes
Q: How likely would you be to use our company again?
4,247 out of 4,556 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
4,189 out of 4,553 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
3,931 out of 4,074 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
3,819 out of 4,058 gave 5 stars
Q: Overall experience with the Service Technician:
3,818 out of 4,018 gave 5 stars
Q: Please rate your overall experience with our company:
4,176 out of 4,540 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS