4.9
4,848 reviews since February, 2017
Consumer Review Summary
4,848 reviews since February, 2017
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
4,463 out of 4,777 gave 5 stars
Q: How well did we understand and respond to your questions and concerns?
672 out of 715 gave 5 stars
Q: Timeliness in responding to your needs:
4,208 out of 4,780 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
464 out of 497 gave 5 stars
Q: Communication and follow-up from the Salesperson:
114 out of 136 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
461 out of 495 gave 5 stars
Q: Condition of the work area after job completion:
4,445 out of 4,734 gave 5 stars
Q: Were all charges explained clearly at the time of service?
644 out of 691 said yes
Q: How likely would you be to use our company again?
4,444 out of 4,770 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
4,385 out of 4,767 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
4,137 out of 4,286 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
4,025 out of 4,272 gave 5 stars
Q: Overall experience with the Service Technician:
4,026 out of 4,232 gave 5 stars
Q: Please rate your overall experience with our company:
4,368 out of 4,752 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS