VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Best Services of Oconee
97.535369976211 100
4.9

4,397 reviews since February, 2017

Best Services of Oconee
(864) 888-8484 ·
Seneca, SC 29678

Consumer Review Summary

4,397 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

4,048 out of 4,333 gave 5 stars

Q: How well did we understand and respond to your questions and concerns?

672 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

3,813 out of 4,336 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

453 out of 484 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

450 out of 482 gave 5 stars

Q: Condition of the work area after job completion:

4,035 out of 4,299 gave 5 stars

Q: Were all charges explained clearly at the time of service?

644 out of 691 said yes

Q: How likely would you be to use our company again?

4,044 out of 4,329 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,986 out of 4,323 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,717 out of 3,855 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,613 out of 3,842 gave 5 stars

Q: Overall experience with the Service Technician:

3,609 out of 3,801 gave 5 stars

Q: Please rate your overall experience with our company:

3,972 out of 4,309 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Six Mile, SC on Verified Purchase
"Angelina was awesome and very knowledgeable about all aspects of her job. It was a pleasure to meet her. "
100% rating 100 from Central, SC on Verified Purchase
"Jake and Tristan were great! I will certainly put "BEST" at the top of my list for any future HVAC needs/projects! Thank you! "
100% rating 100 from Seneca, SC on Verified Purchase
"The people at Best Services are great. They are kind and respectful, and wonderful to talk to and work with!"
100% rating 100 from Seneca, SC on Verified Purchase
"JD did a great job troubleshooting an issue with our mini split HVAC! His explanation and recommendations were clear, concise, and easy to understand. We use Best for all of our HVAC, plumbing, and electrical needs because of the pride, professionalism, and teamwork your technical team has in their work. "
100% rating 100 from Seneca, SC on Verified Purchase
"The response was great. The technician showed up an hour early on the same day. I’ve made the call."
100% rating 100 from Fair Play, SC on Verified Purchase
"Peggy, who answered our call and set up the appointment, was friendly and professional. Michael, the HVAC Tech, was very professional. He took pictures of the condition of our HVAC unit to show the maintenance needed. He did written quotes and emailed them to us, which helped us to make our decision on the work to be performed. Your employees are a 5 rating!"
100% rating 100 from Seneca, SC on Verified Purchase
"Been with Best for about 18 years, while it was being built, your top man then helped to build it, and I've always been satisfied with all your work done here!"
100% rating 100 from Seneca, SC on Verified Purchase
"Amos was very professional, helpful, and nice."
100% rating 100 from Seneca, SC on Verified Purchase
"Amos was very professional, courteous, and very knowledgeable. He did a superb and neat installation. I am very pleased with Best Services! Thanks! "
100% rating 100 from Walhalla, SC on Verified Purchase
"Dallas and Amos were very efficient and very pleasant."
(1,830 Remaining)