VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Best Services of Oconee
97.506280655581 100
4.9

4,608 reviews since February, 2017

Best Services of Oconee
(864) 888-8484 ·
Seneca, SC 29678

Consumer Review Summary

4,608 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

4,240 out of 4,540 gave 5 stars

Q: How well did we understand and respond to your questions and concerns?

672 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

3,992 out of 4,544 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

461 out of 494 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

458 out of 492 gave 5 stars

Q: Condition of the work area after job completion:

4,225 out of 4,503 gave 5 stars

Q: Were all charges explained clearly at the time of service?

644 out of 691 said yes

Q: How likely would you be to use our company again?

4,227 out of 4,535 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

4,168 out of 4,532 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,912 out of 4,055 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,800 out of 4,039 gave 5 stars

Q: Overall experience with the Service Technician:

3,799 out of 3,999 gave 5 stars

Q: Please rate your overall experience with our company:

4,156 out of 4,520 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Seneca, SC on Verified Purchase
"Best Services is an excellent and really great HVAC company with really excellent service that I would highly recommend to anybody."
100% rating 100 from Sunset, SC on Verified Purchase
"Very qualified HVAC technician. Found and solved a bunch of issues. Very happy!"
100% rating 100 from Seneca, SC on Verified Purchase
"Another excellent service. Very timely and excellent service techs. What was thought to be a quick fix turned into the need dig up around the foundation to access the water line coming into the house. Dallas did a good job and stayed until the repair was complete - over three hours. We have never had a bad experience with Best! "
100% rating 100 from Salem, SC on Verified Purchase
"Great workers at Best!"
100% rating 100 from Six Mile, SC on Verified Purchase
"Amos and Justin (Slim) came out to help with one issue, but we quickly pivoted to another issue. They had no issues helping us with something we hadn’t scheduled work for. They spent as much time as needed and answered all our questions. Great guys, excellent work, excellent company. "
100% rating 100 from Anderson, SC on Verified Purchase
"Nick was on time, courteous and extremely helpful. He explained all the details and process that he completed."
100% rating 100 from Seneca, SC on Verified Purchase
"I appreciate JD’s frankness about the repair costs and permanency vs replacing the unit. I had hoped for a solid repair, but I understand his explanation of the typical use of these units. I would definitely have JD back for other repair work in the house."
100% rating 100 from Easley, SC on Verified Purchase
"Angelina was very prompt and knowledgeable. "
100% rating 100 from Westminster, SC on Verified Purchase
"Everything went well! "
100% rating 100 from Westminster, SC on Verified Purchase
"As usual, I couldn’t ask for better service from the time of my call to the completion of the task. Amos and Justin were great: friendly, courteous, knowledgeable, and efficient. They even offered help having nothing to do with their repair work. Y’all are truly the “best”!"
(1,917 Remaining)