Customer Reviews for Best Services of Oconee

Best Services of Oconee

4.9

4,133 reviews since February, 2017

(864) 888-8484 · bestservicesofoconee.com
Seneca, SC 29678

Consumer Review Summary

4,133 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,807 out of 4,074 gave 5 stars

Q: How well did we understand and respond to your questions and concerns?

672 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

3,582 out of 4,078 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

431 out of 461 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

428 out of 459 gave 5 stars

Q: Condition of the work area after job completion:

3,796 out of 4,044 gave 5 stars

Q: Were all charges explained clearly at the time of service?

644 out of 691 said yes

Q: How likely would you be to use our company again?

3,805 out of 4,068 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,754 out of 4,064 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,486 out of 3,616 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,392 out of 3,603 gave 5 stars

Q: Overall experience with the Service Technician:

3,393 out of 3,569 gave 5 stars

Q: Please rate your overall experience with our company:

3,743 out of 4,051 gave 5 stars

	97% rating 100 by T.D. from Salem, SC on 04/12/25 Verified Purchase "The technician was very knowledgeable and took time to explain the problem with our condenser as well as the alternatives that we had, and the pros and cons of each."
	100% rating 100 by W.C. from Clemson, SC on 04/10/25 Verified Purchase "Exceptional service on AC unit. Hart was very knowledgeable and thorough. He changed out a capacitor on an AC unit that is 12 years old and didn’t try to sell me a new one. First time using Best and I’ll certainly use them again. "
	100% rating 100 by A.E. from Tamassee, SC on 04/10/25 Verified Purchase "JD quickly diagnosed our problem and carefully explained what was wrong. He had a replacement for the defective part in his truck and replaced it on the spot, getting our heat pump running again. Very pleased with the outcome!"
	100% rating 100 by C.C. from Westminster, SC on 04/08/25 Verified Purchase "Very courteous and quick, qualities that are hard to find today. Very satisfied! "
	100% rating 100 by B.H. from Seneca, SC on 04/08/25 Verified Purchase "The workers who assisted us were courteous and highly professional. We appreciate the prompt response and look forward to doing business with you again in the future."
	100% rating 100 by B.H. from Salem, SC on 04/03/25 Verified Purchase "Nick and Angelina were excellent! They represent your company well. "
	100% rating 100 by N.Q. from Seneca, SC on 04/03/25 Verified Purchase "My technician yesterday was Nick. He was friendly and professional. He was thorough in his inspection of my AC unit and provided me with information on my unit with photos so I could see for myself what he was explaining to me."
	100% rating 100 by D.R. from Seneca, SC on 04/03/25 Verified Purchase "Thanks ... GREAT JOB!"
	100% rating 100 by M.T. from Westminster, SC on 04/02/25 Verified Purchase "Best representatives are always on time, courteous, and professional. They take time to answer all my questions. Jake was very knowledgeable and helpful, taking the time to make sure we were comfortable with our purchase options. No high-pressure sales tactics, just the facts."
	100% rating 100 by C.L. from Fair Play, SC on 04/02/25 Verified Purchase "Thumbs up!"

(1,705 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS