4.9
4,058 reviews since February, 2017
Consumer Review Summary
4,058 reviews since February, 2017
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
3,737 out of 4,001 gave 5 stars
Q: How well did we understand and respond to your questions and concerns?
672 out of 715 gave 5 stars
Q: Timeliness in responding to your needs:
3,517 out of 4,005 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
417 out of 444 gave 5 stars
Q: Communication and follow-up from the Salesperson:
114 out of 136 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
414 out of 442 gave 5 stars
Q: Condition of the work area after job completion:
3,727 out of 3,969 gave 5 stars
Q: Were all charges explained clearly at the time of service?
644 out of 691 said yes
Q: How likely would you be to use our company again?
3,737 out of 3,994 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
3,687 out of 3,990 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
3,429 out of 3,558 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
3,339 out of 3,547 gave 5 stars
Q: Overall experience with the Service Technician:
3,337 out of 3,511 gave 5 stars
Q: Please rate your overall experience with our company:
3,676 out of 3,978 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS