VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Best Services of Oconee
97.527755596198 100
4.9

4,270 reviews since February, 2017

Best Services of Oconee
(864) 888-8484 ·
Seneca, SC 29678

Consumer Review Summary

4,270 reviews since February, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,930 out of 4,208 gave 5 stars

Q: How well did we understand and respond to your questions and concerns?

672 out of 715 gave 5 stars

Q: Timeliness in responding to your needs:

3,698 out of 4,213 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

444 out of 474 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 136 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

441 out of 472 gave 5 stars

Q: Condition of the work area after job completion:

3,920 out of 4,176 gave 5 stars

Q: Were all charges explained clearly at the time of service?

644 out of 691 said yes

Q: How likely would you be to use our company again?

3,927 out of 4,204 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,871 out of 4,197 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,603 out of 3,738 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,505 out of 3,725 gave 5 stars

Q: Overall experience with the Service Technician:

3,499 out of 3,686 gave 5 stars

Q: Please rate your overall experience with our company:

3,859 out of 4,186 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Seneca, SC on Verified Purchase
"The face of your company is your people. We had an excellent experience throughout, from the front office to your maintenance technicians. We expect to use your company as much as needed. "
100% rating 100 from Fair Play, SC on Verified Purchase
"5-stars! "
100% rating 100 from Easley, SC on Verified Purchase
"I recently had my HVAC equipment serviced and was very pleased with the entire experience. Communication is always very important, which Best Services always thrives in doing. Nick was our technician, who called when he was on the way with an ETA so that I was prepared, he was very respectable from the moment he pulled up, was very thorough when checking the equipment and let me know any concerns with solutions, he kept all of his work area clean, and emailed a checklist of everything that was repaired, cleaned, and discussions that we had. I greatly appreciate the extra effort, working efficiently, and very kind. I'm always quick to refer Best Services and will keep doing so!"
100% rating 100 from Westminster, SC on Verified Purchase
"JD was the technician who continues the work ethic, professionalism, and friendliness of every Best Services tech I’ve ever dealt with."
100% rating 100 from Salem, SC on Verified Purchase
"Great service and very professional and skilled technicians! Found and fixed an issue with my pressure valve that I have been trying to get resolved for 2 years. "
94% rating 100 from Seneca, SC on Verified Purchase
"Jacob responded to my call quicker than expected on a Saturday emergency call and made the needed HVAC repairs very efficiently. I highly rate Jacob and his service and skills."
100% rating 100 from Clemson, SC on Verified Purchase
"Service was excellent!"
89% rating 100 from Seneca, SC on Verified Purchase
"Service tech Nick did a great job and kept us fully informed during the service!"
100% rating 100 from Salem, SC on Verified Purchase
"You provided us with Superior service. All our needs were addressed, and we received BEST SERVICE! Dallas was most knowledgeable and took time to explain things to us. We signed up for your maintenance plan and hope Dallas continues to take care of our needs."
100% rating 100 from Westminster, SC on Verified Purchase
"Thank you for working so quickly and efficiently to repair my AC! "
(1,767 Remaining)