4.9
4,363 reviews since February, 2017
Consumer Review Summary
4,363 reviews since February, 2017
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Best Services of Oconee. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
4,017 out of 4,300 gave 5 stars
Q: How well did we understand and respond to your questions and concerns?
672 out of 715 gave 5 stars
Q: Timeliness in responding to your needs:
3,782 out of 4,303 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
453 out of 484 gave 5 stars
Q: Communication and follow-up from the Salesperson:
114 out of 136 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
450 out of 482 gave 5 stars
Q: Condition of the work area after job completion:
4,005 out of 4,267 gave 5 stars
Q: Were all charges explained clearly at the time of service?
644 out of 691 said yes
Q: How likely would you be to use our company again?
4,012 out of 4,296 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
3,954 out of 4,290 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
3,684 out of 3,821 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
3,581 out of 3,808 gave 5 stars
Q: Overall experience with the Service Technician:
3,577 out of 3,768 gave 5 stars
Q: Please rate your overall experience with our company:
3,941 out of 4,276 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS