5
380 reviews since February, 2017
Consumer Review Summary
380 reviews since February, 2017
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Thermal Heating & Air Conditioning, Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
366 out of 380 gave 5 stars
Q: Timeliness in responding to your needs:
360 out of 378 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
7 out of 8 gave 5 stars
Q: Communication and follow-up from the Salesperson:
5 out of 7 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
7 out of 8 gave 5 stars
Q: Condition of the work area after job completion:
373 out of 380 gave 5 stars
Q: How likely would you be to use our company again?
369 out of 378 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
367 out of 373 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
369 out of 380 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
360 out of 369 gave 5 stars
Q: Overall experience with the Service Technician:
363 out of 371 gave 5 stars
Q: Please rate your overall experience with our company:
366 out of 379 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS