VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
High Tech Heating & A/C, Inc.
98.225063005704 100
4.9

3,398 reviews since May, 2017

High Tech Heating & A/C, Inc.
(608) 221-8333 ·
Cottage Grove, WI 53527

Consumer Review Summary

3,398 reviews since May, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of High Tech Heating & A/C, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

3,173 out of 3,343 gave 5 stars

Q: Timeliness in responding to your needs:

3,094 out of 3,368 gave 5 stars

Q: Condition of the work area after job completion:

3,218 out of 3,352 gave 5 stars

Q: How likely would you be to use our company again?

3,183 out of 3,365 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

3,084 out of 3,355 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3,249 out of 3,365 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3,180 out of 3,338 gave 5 stars

Q: Overall experience with the Service Technician:

3,193 out of 3,329 gave 5 stars

Q: Please rate your overall experience with our company:

3,121 out of 3,341 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Mcfarland, WI on Verified Purchase
"Your whole team was professional and patient with me as I processed what the best decision would be for me. You are a company that I feel I can trust when it comes to the work that needs to be done. The fact that you were honest in what the cost would be even though I was quoted for work that ended up not having to be done speaks volumes! I have and will continue to recommend you to anyone I know who needs HVAC services. "
100% rating 100 from Madison, WI on Verified Purchase
"Top notch. Paul was friendly and professional."
100% rating 100 from Cambridge, WI on Verified Purchase
"I've been with your company for years. Your staff are professional and friendly. Always a positive experience."
100% rating 100 from Madison, WI on Verified Purchase
"Everyone was professional and polite. Super timely! Excellent service!"
100% rating 100 from Waterloo, WI on Verified Purchase
"They did a great job and on time. The part came in a timely matter. The price is what they quoted. I would use this company any time and I have."
100% rating 100 from Madison, WI on Verified Purchase
"Love High Tech!"
100% rating 100 from Waunakee, WI on Verified Purchase
"The AC unit install was great, from the estimate to the final install, I have been very impressed with the technicians and staff for all my interactions with High Tech. Rare to say but I just trust your company and what you say about my heating and AC systems and follow your advice. The installation team was great and I especially liked how thorough and detailed they were. Thank You!"
100% rating 100 from Cottage Grove, WI on Verified Purchase
"I have had both a business and personal maintenance agreement with High Tech for many years. They have always been timely, friendly, and professional. I highly recommend their services to anyone."
100% rating 100 from Madison, WI on Verified Purchase
"Thanks for getting us fixed up so we didn't melt."
100% rating 100 from Madison, WI on Verified Purchase
"Every single person I interacted with was helpful and provided the best customer service. Communication was on point; they kept me informed every step of the way."
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