VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Helton Electrical Services
97.936646323743 100
4.9

370 reviews since May, 2017

Helton Electrical Services
(478) 553-0054 ·
Sandersville, GA 31082

Consumer Review Summary

370 reviews since May, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Helton Electrical Services. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

346 out of 369 gave 5 stars

Q: Timeliness in responding to your needs:

331 out of 368 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

300 out of 323 gave 5 stars

Q: Communication and follow-up from the Salesperson:

292 out of 323 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

298 out of 323 gave 5 stars

Q: Condition of the work area after job completion:

333 out of 367 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

2 out of 2 gave 5 stars

Q: How likely would you be to use our company again?

347 out of 367 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

44 out of 46 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

350 out of 368 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

42 out of 46 gave 5 stars

Q: Overall experience with the Service Technician:

41 out of 45 gave 5 stars

Q: Please rate your overall experience with our company:

340 out of 366 gave 5 stars

Q: Were you satisfied with the communication you received regarding your installation date?

128 out of 128 said yes

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Warthen, GA on Verified Purchase
"My experience with Helton, whether for routine maintenance or a major install, is always top-notch, from the first phone call to project wrap-up. They are totally professional and reliable. "
100% rating 100 from Sandersville, GA on Verified Purchase
"They are very knowledgeable and courteous and let you know in advance regarding work to be done."
100% rating 100 from Sandersville, GA on Verified Purchase
"So glad to find a reputable company! "
100% rating 100 from Sparta, GA on Verified Purchase
"Kept informed about delivery and installation date. Follow up after installation to check on any needs. Very reputable company and employees. "
100% rating 100 from Tennille, GA on Verified Purchase
"Very professional installers- polite, responsive, and professional. Left the work area very clean after the installation. "
100% rating 100 from Wadley, GA on Verified Purchase
"This is a great company and I look froward to working together in the future."
100% rating 100 from Warthen, GA on Verified Purchase
"Best employees and customer service. A+++."
100% rating 100 from Sandersville, GA on Verified Purchase
"Long time satisfied customer! "
100% rating 100 from Sandersville, GA on Verified Purchase
"We have always had the best service from Helton Electric’s customer service representatives and technicians. They are courteous and professional. We appreciate that Alan Helton personally met with us about a new Generac. He was very knowledgeable and knew exactly what we needed."
100% rating 100 from Kite, GA on Verified Purchase
"I am very pleased with the way you responded to my needs in such a timely manner. Also, I found your company to be very professional and knowledgeable, and am so glad to know that you are here for me for future needs. Thank you."
(127 Remaining)