VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Helton Electrical Services
97.896004533862 100
4.9

379 reviews since May, 2017

Helton Electrical Services
(478) 553-0054 ·
Sandersville, GA 31082

Consumer Review Summary

379 reviews since May, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Helton Electrical Services. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

354 out of 378 gave 5 stars

Q: Timeliness in responding to your needs:

339 out of 377 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

306 out of 330 gave 5 stars

Q: Communication and follow-up from the Salesperson:

299 out of 330 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

305 out of 330 gave 5 stars

Q: Condition of the work area after job completion:

341 out of 376 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

2 out of 2 gave 5 stars

Q: How likely would you be to use our company again?

353 out of 376 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

46 out of 48 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

357 out of 377 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

44 out of 48 gave 5 stars

Q: Overall experience with the Service Technician:

43 out of 47 gave 5 stars

Q: Please rate your overall experience with our company:

347 out of 375 gave 5 stars

Q: Were you satisfied with the communication you received regarding your installation date?

135 out of 135 said yes

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Davisboro, GA on Verified Purchase
"Great people to work with."
100% rating 100 from Warthen, GA on Verified Purchase
"My experience with Helton, whether for routine maintenance or a major install, is always top-notch, from the first phone call to project wrap-up. They are totally professional and reliable. "
100% rating 100 from Sandersville, GA on Verified Purchase
"They are very knowledgeable and courteous and let you know in advance regarding work to be done."
100% rating 100 from Sandersville, GA on Verified Purchase
"So glad to find a reputable company! "
100% rating 100 from Sparta, GA on Verified Purchase
"Kept informed about delivery and installation date. Follow up after installation to check on any needs. Very reputable company and employees. "
100% rating 100 from Tennille, GA on Verified Purchase
"Very professional installers- polite, responsive, and professional. Left the work area very clean after the installation. "
100% rating 100 from Wadley, GA on Verified Purchase
"This is a great company and I look froward to working together in the future."
100% rating 100 from Warthen, GA on Verified Purchase
"Best employees and customer service. A+++."
100% rating 100 from Sandersville, GA on Verified Purchase
"Long time satisfied customer! "
100% rating 100 from Sandersville, GA on Verified Purchase
"We have always had the best service from Helton Electric’s customer service representatives and technicians. They are courteous and professional. We appreciate that Alan Helton personally met with us about a new Generac. He was very knowledgeable and knew exactly what we needed."
(128 Remaining)