VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Guin Service, LLC
98.13832787995 100
4.9

999 reviews since May, 2017

Guin Service, LLC
(205) 595-4846 ยท
Ironbale, AL 35210

Consumer Review Summary

999 reviews since May, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Guin Service, LLC. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

941 out of 987 gave 5 stars

Q: Timeliness in responding to your needs:

927 out of 993 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

906 out of 951 gave 5 stars

Q: Communication and follow-up from the Salesperson:

860 out of 935 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

915 out of 957 gave 5 stars

Q: Condition of the work area after job completion:

908 out of 981 gave 5 stars

Q: How likely would you be to use our company again?

942 out of 985 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

31 out of 31 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

939 out of 991 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

30 out of 31 gave 5 stars

Q: Overall experience with the Service Technician:

30 out of 31 gave 5 stars

Q: Please rate your overall experience with our company:

937 out of 990 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Irondale, AL on Verified Purchase
"Arrived in a timely manner, very knowledgeable about my needs, and just all-around good people!"
100% rating 100 from Vestavia Hls, AL on Verified Purchase
"Everyone is always so kind and professional. They always respond quickly, especially if it's an urgent need. I have been using them for years and highly recommend them. I just had to replace my A/C unit, and they gave me 3 quotes for different levels of systems and discussed the differences with me in detail. They always do a great job and clean up after themselves. I use them for plumbing and HVAC."
100% rating 100 from Homewood, AL on Verified Purchase
"Excellent to work with!!!"
100% rating 100 from Hoover, AL on Verified Purchase
"Dewayne replaced the hot water tank and PRV valve. He also replaced a washer on an outdoor faucet. He worked nonstop and fully met my expectations. I can highly recommend Dewayne and Guin to handle future plumbing issues at my home. Thank you!"
100% rating 100 from Mountain Brk, AL on Verified Purchase
"Wendell is a pleasure and is very professional."
100% rating 100 from Birmingham, AL on Verified Purchase
"All good!"
100% rating 100 from Hoover, AL on Verified Purchase
"Everyone who came to our house was amazing. Thank you!"
100% rating 100 from Birmingham, AL on Verified Purchase
"A good experience at both locations. The cookies were a nice surprise. They were delicious. Thank you!"
100% rating 100 from Chelsea, AL on Verified Purchase
"The entire process of ordering and installing my new furnace was smooth from start to finish. Chase and Shane, the installers, arrived when expected, were informative about the process, polite, and left everything in perfect condition. "
100% rating 100 from Mountain Brk, AL on Verified Purchase
"Everyone on the GUIN team is very good, but my first call is always to Nick. If he's on another job or if it's outside of his specialty, he gets me to the right people."
(327 Remaining)