96.572843367214 100
4.9

432 reviews since April, 2017

Carolina Refrigeration
803-984-4173 ·
Rock Hill, SC 29730

Consumer Review Summary

432 reviews since April, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Carolina Refrigeration. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

392 out of 424 gave 5 stars

Q: Timeliness in responding to your needs:

381 out of 427 gave 5 stars

Q: Condition of the work area after job completion:

378 out of 427 gave 5 stars

Q: How likely would you be to use our company again?

388 out of 428 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

386 out of 426 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

384 out of 425 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

383 out of 429 gave 5 stars

Q: Overall experience with the Service Technician:

386 out of 425 gave 5 stars

Q: Please rate your overall experience with our company:

388 out of 426 gave 5 stars