96.564785788924 100
4.9

431 reviews since April, 2017

Carolina Refrigeration
803-984-4173 ·
Rock Hill, SC 29730

Consumer Review Summary

431 reviews since April, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Carolina Refrigeration. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

391 out of 423 gave 5 stars

Q: Timeliness in responding to your needs:

380 out of 426 gave 5 stars

Q: Condition of the work area after job completion:

377 out of 426 gave 5 stars

Q: How likely would you be to use our company again?

387 out of 427 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

385 out of 425 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

383 out of 424 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

382 out of 428 gave 5 stars

Q: Overall experience with the Service Technician:

385 out of 424 gave 5 stars

Q: Please rate your overall experience with our company:

387 out of 425 gave 5 stars