VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Strines Heating & A/C
97.874794069193 100
4.9

2,033 reviews since September, 2017

Strines Heating & A/C
(717) 755-4127 ยท
York, PA 17406

Consumer Review Summary

2,033 reviews since September, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Strines Heating & A/C. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,879 out of 2,024 gave 5 stars

Q: Timeliness in responding to your needs:

1,851 out of 2,033 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,769 out of 1,870 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1,638 out of 1,856 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,788 out of 1,872 gave 5 stars

Q: Condition of the work area after job completion:

1,837 out of 2,018 gave 5 stars

Q: How likely would you be to use our company again?

1,904 out of 2,021 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,898 out of 2,028 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

150 out of 157 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

142 out of 155 gave 5 stars

Q: Overall experience with the Service Technician:

146 out of 153 gave 5 stars

Q: Please rate your overall experience with our company:

1,892 out of 2,023 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Gettysburg, PA on Verified Purchase
"The technicians who completed the installation were excellent - very professional and did a great job of the installation despite the rainy, wet conditions on the day of the install. The salesperson explained the entire process, including the rebate forms, and provided everything as he said he would. Great Job Strines!"
100% rating 100 from York, PA on Verified Purchase
"Excellent service and timely response from the staff!"
100% rating 100 from York, PA on Verified Purchase
"Technicians were courteous and respectful. Work was done in a timely fashion and was neat. They cleaned up well before they left. Very pleased."
100% rating 100 from York, PA on Verified Purchase
"Very pleased with the professionalism of everyone and the quality of the work."
100% rating 100 from Shrewsbury, PA on Verified Purchase
"My first experience was with the technician who very professionally evaluated my old furnace when it had broken down, without trying to hard sell me a new furnace. He quoted numbers and figures from his evaluation of my old unit, convincing me of how it was functioning "
100% rating 100 from Dallastown, PA on Verified Purchase
"The entire team (sales, installers, and phone reps) is excellent. The installers were courteous, professional, and took great pride in their work. Finished install of the inside and outside AC units, simply awesome (and I am very picky about the quality of workmanship), and exceeded my expectations. THANK YOU, and what a pleasure to be connected to a company like Strines."
100% rating 100 from York, PA on Verified Purchase
"Strine's has performed several repairs since 2004 without making even one mistake, and their customer service and all onsite work performance have been exceptional. Likewise, the supply and installation of our new Lennox HVAC System during the past few days was performed extremely well! Many thanks to Ben, Scott, and every other person at Strine's (installers, repair techs, sales and service managers) I have ever talked with and been served by. As always, I will continue to highly recommend Strine's as being the very best in every way! "
100% rating 100 from York, PA on Verified Purchase
"Been with Strines for 25 years. Always excellent!"
100% rating 100 from York, PA on Verified Purchase
"I really like that you did my job. My furnace and my Air Conditioner are working Great! I want to thank MARK and JOEY for a great job. I WOULD RECOMMEND STRINES HEATING & CONDITIONING."
100% rating 100 from York, PA on Verified Purchase
"The overall experience, from initial phone conversation through setup and installation of the furnace (and it actually worked) was smooth, efficient, and timely."
(803 Remaining)