4.9
1,825 reviews since September, 2017
Consumer Review Summary
1,825 reviews since September, 2017
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Strines Heating & A/C. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,687 out of 1,818 gave 5 stars
Q: Timeliness in responding to your needs:
1,656 out of 1,826 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
1,569 out of 1,663 gave 5 stars
Q: Communication and follow-up from the Salesperson:
1,449 out of 1,651 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1,590 out of 1,664 gave 5 stars
Q: Condition of the work area after job completion:
1,649 out of 1,811 gave 5 stars
Q: How likely would you be to use our company again?
1,708 out of 1,814 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,703 out of 1,821 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
150 out of 157 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
142 out of 155 gave 5 stars
Q: Overall experience with the Service Technician:
146 out of 153 gave 5 stars
Q: Please rate your overall experience with our company:
1,696 out of 1,816 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS