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Strines Heating & A/C
97.645322274548 100
4.9

1,588 reviews since September, 2017

Strines Heating & A/C
(717) 755-4127 ·
York, PA 17406

Consumer Review Summary

1,588 reviews since September, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Strines Heating & A/C. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,463 out of 1,583 gave 5 stars

Q: Timeliness in responding to your needs:

1,435 out of 1,590 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,336 out of 1,427 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1,232 out of 1,414 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,356 out of 1,427 gave 5 stars

Q: Condition of the work area after job completion:

1,429 out of 1,577 gave 5 stars

Q: How likely would you be to use our company again?

1,477 out of 1,579 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,471 out of 1,585 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

150 out of 157 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

142 out of 155 gave 5 stars

Q: Overall experience with the Service Technician:

146 out of 153 gave 5 stars

Q: Please rate your overall experience with our company:

1,465 out of 1,580 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Dallastown, PA on Verified Purchase
"Courteous and precise from the first meeting with Ben to the installation of the heat pump and air circulator done by Parker and Mark. Would definitely recommend!! Thank You Strines!!"
100% rating 100 from York, PA on Verified Purchase
"Excellent."
100% rating 100 from Red Lion, PA on Verified Purchase
"We were extremely happy about our experience. We obtained another estimate and your price was better. You were timely and very nice."
100% rating 100 from Dallastown, PA on Verified Purchase
"Strines was excellent from the start."
100% rating 100 from York, PA on Verified Purchase
"Very professional company. No high-pitch sales."
100% rating 100 from York, PA on Verified Purchase
"Strines was very helpful and responded quickly. They worked to provide a requested date for installation, which was very helpful."
100% rating 100 from Mount Wolf, PA on Verified Purchase
"From the moment we contacted Strine Heating and Air Conditioning, it was evident that we were dealing with a company committed to excellence. Our experience, from the initial consultation to the flawless installation, was nothing short of exceptional. Chad, the sales representative, was a consummate professional. His knowledge of the products was extensive, and he took the time to understand our needs and preferences. Chad didn't just sell us a product; he offered us a range of options, ensuring we made an informed decision that suited our requirements perfectly. The installation process was a breeze, thanks to Parker and Sean, the technicians responsible for setting up our mini-split system. Not only were they efficient and skilled at their craft, but they were also courteous, professional, and polite throughout the entire process. They treated our home with respect and left the place spotless once the installation was complete. In a world where good customer service is becoming increasingly rare, the team at Strine Heating & Air Conditioning truly stands out. Their commitment to excellence, from sales to installation, is evident in every interaction. We couldn't be happier with our experience, and we wholeheartedly recommend Strine Heating & Air Conditioning to anyone in need of HVAC services. They have earned our trust and loyalty, and we will undoubtedly turn to them for any future heating and cooling needs!"
100% rating 100 from York, PA on Verified Purchase
"We asked Strines to install a new Air Conditioner. We are longtime customers, and the entire process was great. We couldn't be happier!"
100% rating 100 from York, PA on Verified Purchase
"Best service from the first encounter through the installation through the payment. Shout out to my installers they were very personable and always asked if we had questions, and always had the answers. Great job!"
100% rating 100 from Dallastown, PA on Verified Purchase
"Great service from start to finish. Everyone was helpful and professional. I have already recommended this company to my friends."
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