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Strines Heating & A/C
97.922864428389 100
4.9

2,102 reviews since September, 2017

Strines Heating & A/C
(717) 755-4127 ·
York, PA 17406

Consumer Review Summary

2,102 reviews since September, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Strines Heating & A/C. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,944 out of 2,091 gave 5 stars

Q: Timeliness in responding to your needs:

1,915 out of 2,101 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,838 out of 1,939 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1,702 out of 1,925 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,857 out of 1,941 gave 5 stars

Q: Condition of the work area after job completion:

1,901 out of 2,087 gave 5 stars

Q: How likely would you be to use our company again?

1,971 out of 2,088 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,966 out of 2,096 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

150 out of 157 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

142 out of 155 gave 5 stars

Q: Overall experience with the Service Technician:

146 out of 153 gave 5 stars

Q: Please rate your overall experience with our company:

1,960 out of 2,091 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Red Lion, PA on Verified Purchase
"Very pleased with the company, starting with the salesperson and ending with the paid invoice. Will definitely recommend your company's services!"
100% rating 100 from Glen Rock, PA on Verified Purchase
"I have always found Strine's staff helpful and competent!"
100% rating 100 from York, PA on Verified Purchase
"We feel very comfortable with all your services and personnel."
100% rating 100 from York, PA on Verified Purchase
"From Techs to Sales and Installers, all are top-notch professionals! Couldn’t be more satisfied. "
100% rating 100 from York, PA on Verified Purchase
"Knowledgeable, local, excellent work, and thorough project completion. Wonderful job."
100% rating 100 from York, PA on Verified Purchase
"Extremely impressed with the three techs who worked on my job. Very polite, knowledgeable, and timely. I cannot recommend them enough."
100% rating 100 from York, PA on Verified Purchase
"Everyone was great in handling the installation. Ben did a great job explaining everything. Jeremy and his son did an excellent job with the installation. They were very professional. "
100% rating 100 from Mechanicsburg, PA on Verified Purchase
"Very pleased with the whole process. Thank you so much for the surprise gift. The cooler is very useful, and the cookies are delicious. Thank you so much! "
100% rating 100 from Red Lion, PA on Verified Purchase
"We have been using Strines since we purchased our home and have been more than satisfied with the service!"
100% rating 100 from Red Lion, PA on Verified Purchase
"The old unit was taken out very carefully via the front door, which I offered as the shorter route through the house. The new units came in the same way without incident. Both installers answered my questions and very politely put up with my incessant presence. Many thanks for the timely install and the unexpected gift of cookies. "
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