4.9
1,963 reviews since September, 2017
Consumer Review Summary
1,963 reviews since September, 2017
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Strines Heating & A/C. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,815 out of 1,955 gave 5 stars
Q: Timeliness in responding to your needs:
1,786 out of 1,964 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
1,704 out of 1,801 gave 5 stars
Q: Communication and follow-up from the Salesperson:
1,576 out of 1,788 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1,723 out of 1,802 gave 5 stars
Q: Condition of the work area after job completion:
1,777 out of 1,949 gave 5 stars
Q: How likely would you be to use our company again?
1,838 out of 1,951 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,832 out of 1,958 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
150 out of 157 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
142 out of 155 gave 5 stars
Q: Overall experience with the Service Technician:
146 out of 153 gave 5 stars
Q: Please rate your overall experience with our company:
1,825 out of 1,953 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS