Customer Reviews for Strines Heating & A/C

Strines Heating & A/C

4.9

1,880 reviews since September, 2017

(717) 755-4127 · strines.com
York, PA 17406

Consumer Review Summary

1,880 reviews since September, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Strines Heating & A/C. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,739 out of 1,873 gave 5 stars

Q: Timeliness in responding to your needs:

1,708 out of 1,881 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1,624 out of 1,718 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1,500 out of 1,706 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,644 out of 1,719 gave 5 stars

Q: Condition of the work area after job completion:

1,701 out of 1,866 gave 5 stars

Q: How likely would you be to use our company again?

1,761 out of 1,869 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,756 out of 1,876 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

150 out of 157 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

142 out of 155 gave 5 stars

Q: Overall experience with the Service Technician:

146 out of 153 gave 5 stars

Q: Please rate your overall experience with our company:

1,749 out of 1,871 gave 5 stars

	100% rating 100 by A.S. from Mount Wolf, PA on 07/24/25 Verified Purchase "I know that Striens will do their best to respond quickly to my needs. I felt that the workmanship of the installation of my water heater, furnace, and A/C was excellent. They answered all my questions and are very supportive."
	100% rating 100 by S.D. from York, PA on 07/17/25 Verified Purchase "Everyone was very nice. The installation crew did a good job on a very hot day."
	100% rating 100 by R.M. from Red Lion, PA on 07/15/25 Verified Purchase "The team was a win-win. Chad was very prompt getting back with us. I know both neighbors whom I referred to you couldn't be happier with your service and pricing. Thank you all very much!"
	100% rating 100 by L.B. from York, PA on 07/13/25 Verified Purchase "Ben is outstanding. Installers were efficient and friendly. Just a great group."
	100% rating 100 by S.B. from Red Lion, PA on 07/07/25 Verified Purchase "I was pleased by the professional and courteous way I was treated and the prompt response to a difficult situation. I was given time and an explanation to my satisfaction, and extended a big THANK YOU!"
	97% rating 100 by M.M. from York, PA on 07/04/25 Verified Purchase "Not only was my salesman, Chad, thorough and receptive, but my installation man, Tony, was very courteous and helpful. "
	100% rating 100 by G.S. from East Berlin, PA on 07/04/25 Verified Purchase "Prompt, caring, and Professional. The entire team is knowledgeable with a personal touch. "
	100% rating 100 by R.M. from Gettysburg, PA on 06/30/25 Verified Purchase "Knowing that you are in excellent hands, installing a quality product, and receiving excellent customer care just about sums up my experience with Strine's Heating and A/C. Requesting and knowing that my new system would be installed by Nathan, who had installed my original system 17 years ago, was perfect. His attention to detail and customer satisfaction helped to make a significant difference in the replacement of my home's HVAC and Water Heater systems."
	100% rating 100 by C.M. from York, PA on 06/29/25 Verified Purchase "We avoided this project for a while, dreading the search for a solution, dealing with the project staff, and then resolving the usual problems at the end of the job. None of that happened. The process went smoothly, results so far seem good, the no-interest financing is very useful, and related materials so far have been easy to use."
	100% rating 100 by G.F. from Dallastown, PA on 06/27/25 Verified Purchase "Ben and his crew did a great job of meeting a tight schedule. Units work well. The techs were polite and professional. "

(745 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS