4.9
1,898 reviews since September, 2017
Consumer Review Summary
1,898 reviews since September, 2017
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Strines Heating & A/C. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,756 out of 1,891 gave 5 stars
Q: Timeliness in responding to your needs:
1,726 out of 1,899 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
1,642 out of 1,736 gave 5 stars
Q: Communication and follow-up from the Salesperson:
1,517 out of 1,724 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1,660 out of 1,737 gave 5 stars
Q: Condition of the work area after job completion:
1,717 out of 1,884 gave 5 stars
Q: How likely would you be to use our company again?
1,777 out of 1,886 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,771 out of 1,893 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
150 out of 157 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
142 out of 155 gave 5 stars
Q: Overall experience with the Service Technician:
146 out of 153 gave 5 stars
Q: Please rate your overall experience with our company:
1,765 out of 1,888 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS