4.9
2,012 reviews since September, 2017
Consumer Review Summary
2,012 reviews since September, 2017
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Strines Heating & A/C. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,860 out of 2,004 gave 5 stars
Q: Timeliness in responding to your needs:
1,832 out of 2,013 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
1,749 out of 1,849 gave 5 stars
Q: Communication and follow-up from the Salesperson:
1,619 out of 1,836 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1,769 out of 1,851 gave 5 stars
Q: Condition of the work area after job completion:
1,818 out of 1,997 gave 5 stars
Q: How likely would you be to use our company again?
1,884 out of 2,000 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,878 out of 2,007 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
150 out of 157 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
142 out of 155 gave 5 stars
Q: Overall experience with the Service Technician:
146 out of 153 gave 5 stars
Q: Please rate your overall experience with our company:
1,871 out of 2,002 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS