4.9
1,864 reviews since September, 2017
Consumer Review Summary
1,864 reviews since September, 2017
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Strines Heating & A/C. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,723 out of 1,857 gave 5 stars
Q: Timeliness in responding to your needs:
1,692 out of 1,865 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
1,608 out of 1,702 gave 5 stars
Q: Communication and follow-up from the Salesperson:
1,484 out of 1,690 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1,628 out of 1,703 gave 5 stars
Q: Condition of the work area after job completion:
1,685 out of 1,850 gave 5 stars
Q: How likely would you be to use our company again?
1,745 out of 1,853 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,740 out of 1,860 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
150 out of 157 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
142 out of 155 gave 5 stars
Q: Overall experience with the Service Technician:
146 out of 153 gave 5 stars
Q: Please rate your overall experience with our company:
1,733 out of 1,855 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS