97.41789819376 100
4.9

677 reviews since March, 2020

Mike's Plumbing, Electrical & HVAC
(956) 686-1353 ยท
Pharr, TX 78577

Consumer Review Summary

677 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Plumbing, Electrical & HVAC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

631 out of 679 gave 5 stars

Q: Timeliness in responding to your needs:

613 out of 680 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

142 out of 165 gave 5 stars

Q: Communication and follow-up from the Salesperson:

144 out of 167 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

156 out of 168 gave 5 stars

Q: Condition of the work area after job completion:

613 out of 675 gave 5 stars

Q: How likely would you be to use our company again?

621 out of 680 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

616 out of 680 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

492 out of 511 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

486 out of 511 gave 5 stars

Q: Overall experience with the Service Technician:

477 out of 496 gave 5 stars

Q: Please rate your overall experience with our company:

618 out of 678 gave 5 stars