97.489959839357 100
4.9

664 reviews since March, 2020

Mike's Plumbing, Electrical & HVAC
(956) 686-1353 ยท
Pharr, TX 78577

Consumer Review Summary

664 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Plumbing, Electrical & HVAC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

621 out of 666 gave 5 stars

Q: Timeliness in responding to your needs:

602 out of 667 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

142 out of 165 gave 5 stars

Q: Communication and follow-up from the Salesperson:

144 out of 167 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

156 out of 168 gave 5 stars

Q: Condition of the work area after job completion:

601 out of 662 gave 5 stars

Q: How likely would you be to use our company again?

610 out of 668 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

605 out of 668 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

480 out of 498 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

474 out of 498 gave 5 stars

Q: Overall experience with the Service Technician:

465 out of 483 gave 5 stars

Q: Please rate your overall experience with our company:

607 out of 666 gave 5 stars