4.9
639 reviews since March, 2020
Consumer Review Summary
639 reviews since March, 2020
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Plumbing, Electrical & HVAC. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
597 out of 641 gave 5 stars
Q: Timeliness in responding to your needs:
579 out of 642 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
142 out of 165 gave 5 stars
Q: Communication and follow-up from the Salesperson:
144 out of 167 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
156 out of 168 gave 5 stars
Q: Condition of the work area after job completion:
578 out of 637 gave 5 stars
Q: How likely would you be to use our company again?
586 out of 643 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
581 out of 643 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
457 out of 473 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
451 out of 473 gave 5 stars
Q: Overall experience with the Service Technician:
443 out of 460 gave 5 stars
Q: Please rate your overall experience with our company:
583 out of 641 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS