97.474016016357 100
4.9

652 reviews since March, 2020

Mike's Plumbing, Electrical & HVAC
(956) 686-1353 ยท
Pharr, TX 78577

Consumer Review Summary

652 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Plumbing, Electrical & HVAC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

609 out of 654 gave 5 stars

Q: Timeliness in responding to your needs:

591 out of 655 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

142 out of 165 gave 5 stars

Q: Communication and follow-up from the Salesperson:

144 out of 167 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

156 out of 168 gave 5 stars

Q: Condition of the work area after job completion:

590 out of 650 gave 5 stars

Q: How likely would you be to use our company again?

599 out of 656 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

594 out of 656 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

469 out of 486 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

463 out of 486 gave 5 stars

Q: Overall experience with the Service Technician:

454 out of 472 gave 5 stars

Q: Please rate your overall experience with our company:

596 out of 654 gave 5 stars