4.9
651 reviews since March, 2020
Consumer Review Summary
651 reviews since March, 2020
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Plumbing, Electrical & HVAC. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
608 out of 653 gave 5 stars
Q: Timeliness in responding to your needs:
590 out of 654 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
142 out of 165 gave 5 stars
Q: Communication and follow-up from the Salesperson:
144 out of 167 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
156 out of 168 gave 5 stars
Q: Condition of the work area after job completion:
589 out of 649 gave 5 stars
Q: How likely would you be to use our company again?
598 out of 655 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
593 out of 655 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
468 out of 485 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
462 out of 485 gave 5 stars
Q: Overall experience with the Service Technician:
453 out of 471 gave 5 stars
Q: Please rate your overall experience with our company:
595 out of 653 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS