4.9
645 reviews since March, 2020
Consumer Review Summary
645 reviews since March, 2020
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Plumbing, Electrical & HVAC. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
602 out of 647 gave 5 stars
Q: Timeliness in responding to your needs:
584 out of 648 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
142 out of 165 gave 5 stars
Q: Communication and follow-up from the Salesperson:
144 out of 167 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
156 out of 168 gave 5 stars
Q: Condition of the work area after job completion:
583 out of 643 gave 5 stars
Q: How likely would you be to use our company again?
592 out of 649 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
587 out of 649 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
462 out of 479 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
456 out of 479 gave 5 stars
Q: Overall experience with the Service Technician:
447 out of 465 gave 5 stars
Q: Please rate your overall experience with our company:
589 out of 647 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS