VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Mike's Plumbing, Electrical & HVAC
97.474016016357 100
4.9

652 reviews since March, 2020

Mike's Plumbing, Electrical & HVAC
(956) 686-1353 ยท
Pharr, TX 78577

Consumer Review Summary

652 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Plumbing, Electrical & HVAC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

609 out of 654 gave 5 stars

Q: Timeliness in responding to your needs:

591 out of 655 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

142 out of 165 gave 5 stars

Q: Communication and follow-up from the Salesperson:

144 out of 167 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

156 out of 168 gave 5 stars

Q: Condition of the work area after job completion:

590 out of 650 gave 5 stars

Q: How likely would you be to use our company again?

599 out of 656 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

594 out of 656 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

469 out of 486 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

463 out of 486 gave 5 stars

Q: Overall experience with the Service Technician:

454 out of 472 gave 5 stars

Q: Please rate your overall experience with our company:

596 out of 654 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Harlingen, TX on Verified Purchase
"Rigo and his professional crew of Alex, Augustine, Austin, and Adam were top-notch in their performance, knowledge, customer care, and time management."
100% rating 100 from Harlingen, TX on Verified Purchase
"I appreciate the way you run your company."
100% rating 100 from Mcallen, TX on Verified Purchase
"Pedro was communicative and assisted with particular recommendations. Questions were answered thoroughly. Telephone responses were returned promptly."
100% rating 100 from San Juan, TX on Verified Purchase
"Super friendly and supportive."
100% rating 100 from Mcallen, TX on Verified Purchase
"Excellent service."
100% rating 100 from Edinburg, TX on Verified Purchase
"My wife and I had to have some electrical repair work done before the sale of our home. One of Mighty Mike's electricians came to our home and assessed the situation, explaining everything that did and did not require repair. He then provided us with an estimate on the spot. As expensive as electricians can be, I was actually shocked by how reasonable and inexpensive the work was going to be. On the day of repairs, an electrician came out and did the work in an efficient and professional manner. Upon completion, he explained to us what was done. I found the entire team at Mighty Mike's (office staff, electricians) to be friendly, knowledgeable, and respectful. I could tell that their mission was to serve the people of the RGV over profit. It was a very positive experience. I would recommend Mighty Mike's to anyone needing electrical work in their home."
100% rating 100 from San Juan, TX on Verified Purchase
"The technicians are professional. The company is dependable."
100% rating 100 from Donna, TX on Verified Purchase
"Very fast and excellent workmanship."
100% rating 100 from Harlingen, TX on Verified Purchase
"The water heater issue was resolved in a timely manner. The technicians were polite and informative."
100% rating 100 from San Juan, TX on Verified Purchase
"Timely response and great customer service."
(282 Remaining)