4.9
628 reviews since March, 2020
Consumer Review Summary
628 reviews since March, 2020
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Plumbing, Electrical & HVAC. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
586 out of 630 gave 5 stars
Q: Timeliness in responding to your needs:
569 out of 631 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
142 out of 165 gave 5 stars
Q: Communication and follow-up from the Salesperson:
144 out of 167 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
156 out of 168 gave 5 stars
Q: Condition of the work area after job completion:
568 out of 626 gave 5 stars
Q: How likely would you be to use our company again?
576 out of 632 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
571 out of 632 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
446 out of 462 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
441 out of 462 gave 5 stars
Q: Overall experience with the Service Technician:
432 out of 449 gave 5 stars
Q: Please rate your overall experience with our company:
573 out of 630 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS