97.219494230297 100
4.9

451 reviews since March, 2020

Mike's Plumbing, Electrical & HVAC
(956) 686-1353 ·
Pharr, TX 78577

Consumer Review Summary

451 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Plumbing, Electrical & HVAC. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

421 out of 453 gave 5 stars

Q: Timeliness in responding to your needs:

409 out of 454 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

142 out of 165 gave 5 stars

Q: Communication and follow-up from the Salesperson:

144 out of 167 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

156 out of 168 gave 5 stars

Q: Condition of the work area after job completion:

412 out of 452 gave 5 stars

Q: How likely would you be to use our company again?

412 out of 455 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

407 out of 455 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

276 out of 285 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

274 out of 287 gave 5 stars

Q: Overall experience with the Service Technician:

267 out of 279 gave 5 stars

Q: Please rate your overall experience with our company:

406 out of 453 gave 5 stars