4.9
613 reviews since March, 2020
Consumer Review Summary
613 reviews since March, 2020
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Plumbing, Electrical & HVAC. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
573 out of 615 gave 5 stars
Q: Timeliness in responding to your needs:
556 out of 616 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
142 out of 165 gave 5 stars
Q: Communication and follow-up from the Salesperson:
144 out of 167 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
156 out of 168 gave 5 stars
Q: Condition of the work area after job completion:
555 out of 611 gave 5 stars
Q: How likely would you be to use our company again?
563 out of 617 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
558 out of 617 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
432 out of 447 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
427 out of 447 gave 5 stars
Q: Overall experience with the Service Technician:
417 out of 434 gave 5 stars
Q: Please rate your overall experience with our company:
558 out of 615 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS