98.908594815825 100
5

135 reviews since May, 2017

JC Heating & Cooling, Inc
(708) 352-3131 ·
Hodgkins, IL 60525

Consumer Review Summary

135 reviews since May, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of JC Heating & Cooling, Inc. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

47 out of 50 gave 5 stars

Q: Timeliness in responding to your needs:

49 out of 51 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

106 out of 114 gave 5 stars

Q: Communication and follow-up from the Salesperson:

106 out of 113 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

112 out of 113 gave 5 stars

Q: Condition of the work area after job completion:

48 out of 50 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

29 out of 30 gave 5 stars

Q: How likely would you be to use our company again?

49 out of 51 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

48 out of 51 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

20 out of 20 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

20 out of 20 gave 5 stars

Q: Overall experience with the Service Technician:

20 out of 20 gave 5 stars

Q: Please rate your overall experience with our company:

48 out of 50 gave 5 stars