Customer Reviews for JC Heating & Cooling, Inc

JC Heating & Cooling, Inc

161 reviews since May, 2017

(708) 352-3131 · jccomfort.com
Hodgkins, IL 60525

Consumer Review Summary

161 reviews since May, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of JC Heating & Cooling, Inc. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

71 out of 75 gave 5 stars

Q: Timeliness in responding to your needs:

72 out of 76 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

129 out of 139 gave 5 stars

Q: Communication and follow-up from the Salesperson:

128 out of 138 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

135 out of 138 gave 5 stars

Q: Condition of the work area after job completion:

72 out of 76 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

52 out of 55 gave 5 stars

Q: How likely would you be to use our company again?

74 out of 77 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

72 out of 76 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

20 out of 20 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

20 out of 20 gave 5 stars

Q: Overall experience with the Service Technician:

20 out of 20 gave 5 stars

Q: Please rate your overall experience with our company:

72 out of 76 gave 5 stars

	100% rating 100 by J.B. from La Grange, IL on 06/03/25 Verified Purchase "Jerry was knowledgeable and explained all the options, and the crew who installed the new air conditioning unit were professional and friendly, and respectful of my home. Highly recommend."
	100% rating 100 by R.M. from Burr Ridge, IL on 03/26/25 Verified Purchase "Thanks again to Jerry and his team! Thanks for the cookies! Happy Spring!"
	100% rating 100 by D.I. from Westmont, IL on 02/07/25 Verified Purchase "Very pleased again with the service!"
	100% rating 100 by R.J. from Downers Grove, IL on 12/20/24 Verified Purchase "JC Heating and Cooling is hands down the best company in our area. They can install, repair, and maintain complicated systems."
	100% rating 100 by B.C. from Clarendon Hls, IL on 10/15/24 Verified Purchase "Everyone we worked with was courteous, friendly, and knowledgeable."
	98% rating 100 by D.T. from Hinsdale, IL on 10/11/24 Verified Purchase "Very nice staff. Responsive- where the answer was not known, follow-up occurred promptly - very appreciative of that."
	98% rating 100 by E.D. from Palos Hills, IL on 09/26/24 Verified Purchase "The installation team was very knowledgeable and efficient."
	100% rating 100 by J.M. from Mokena, IL on 09/21/24 Verified Purchase "It has been a couple of months since the installation and I am very happy with the result. From initial contact to completion I was listened to all questions answered and options discussed. The contractors were pleasant, efficient, knew their job and anticipated any potential obstacles. All in all, a great experience. I not only have a new and efficient system but actually have room to move around in a small utility room. Great job! Have already recommended to others."
	100% rating 100 by D.H. from Clarendon Hls, IL on 09/10/24 Verified Purchase "We have been a customer of JC Comfort for over 6 years and are delighted. New furnaces, HRV, ductwork, and air conditioners. JC’s customer service is top-notch and a great investment for your home or business. I strongly recommend them."
	100% rating 100 by D.N. from Hinsdale, IL on 08/16/24 Verified Purchase "JC Heating and Cooling is very professional, dependable and delivers first class service. "

(63 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS