VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
JC Heating & Cooling, Inc
98.799380325329 100
5

192 reviews since May, 2017

JC Heating & Cooling, Inc
(708) 352-3131 ·
Hodgkins, IL 60525

Consumer Review Summary

192 reviews since May, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of JC Heating & Cooling, Inc. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

101 out of 106 gave 5 stars

Q: Timeliness in responding to your needs:

103 out of 107 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

157 out of 169 gave 5 stars

Q: Communication and follow-up from the Salesperson:

157 out of 168 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

166 out of 169 gave 5 stars

Q: Condition of the work area after job completion:

103 out of 107 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

83 out of 86 gave 5 stars

Q: How likely would you be to use our company again?

103 out of 107 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

100 out of 105 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

20 out of 20 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

20 out of 20 gave 5 stars

Q: Overall experience with the Service Technician:

20 out of 20 gave 5 stars

Q: Please rate your overall experience with our company:

101 out of 107 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Palos Hills, IL on Verified Purchase
"This is the first big thing I had to do here at my condo. I was super crazed and panicky. Lol. You guys took good care of it and made it less stressful. I really appreciate that! "
92% rating 100 from Willow Spgs, IL on Verified Purchase
"My husband and I are both very impressed by Jerry, who explained to us which AC and furnace is better for us according to our needs and the size of our house. Now all workers were here to install, very nice, they all did an excellent job, they cleaned up everything after installing. Also explained to us how to operate the thermostat and furnace, and how to maintain it. In short, we are very happy to say that we have chosen your company."
100% rating 100 from Hinsdale, IL on Verified Purchase
"Fantastic company to work with. Straightforward, kind, and helpful!"
100% rating 100 from La Grange Pk, IL on Verified Purchase
"Mike recommended you, and I trust his judgment. The installers were polite and considerate. He took the time to explain the questions I posed. "
100% rating 100 from Willow Spgs, IL on Verified Purchase
"First class and professional top to bottom. I’ll definitely be back in the future!"
100% rating 100 from Clarendon Hls, IL on Verified Purchase
"Professional, personable, informative service."
100% rating 100 from Elmhurst, IL on Verified Purchase
"JC professionals. Always know we are getting the best service and product. It is about service and trust in the results."
100% rating 100 from Indianhead Pk, IL on Verified Purchase
"Excellent service and were respectful to the customers."
100% rating 100 from Western Sprgs, IL on Verified Purchase
"Great company!! They do what they say they are going to do. Timely, polite, very experienced team. I couldn’t be happier! "
100% rating 100 from La Grange, IL on Verified Purchase
"Jerry was knowledgeable and explained all the options, and the crew who installed the new air conditioning unit were professional and friendly, and respectful of my home. Highly recommend."
(72 Remaining)